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Director Inbound Sales Jobs in Naples, FL (NOW HIRING)

FedEx

Customer Service Parcel Specialist

Marco Island, FL

$17.25 - $23/hr

This team member will have primary responsibility for coordinating the inbound/outbound package ... Operate the point of sale terminal (POS) ensuring package handling fees are collected * Perform ...

FedEx

Customer Service Parcel Specialist

Marco Island, FL

$17.25 - $23/hr

This team member will have primary responsibility for coordinating the inbound/outbound package ... Operate the point of sale terminal (POS) ensuring package handling fees are collected * Perform ...

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All JobsInbound Sales JobsDirector Inbound Sales JobsDirector Inbound Sales Jobs in Naples, FL

Director Inbound Sales information

What does a director inbound sales do?

A Director of Inbound Sales is responsible for overseeing and managing a company's inbound sales team and strategy. They focus on converting incoming leads into customers by developing effective sales processes, training team members, and analyzing sales metrics to optimize performance. This role typically involves close collaboration with marketing and customer service teams to ensure a seamless experience for potential clients. The Director also sets sales targets, monitors progress, and implements improvements to increase conversion rates and revenue.

What are the key skills and qualifications needed to thrive as a director inbound sales?

To thrive as a Director Inbound Sales, you need a proven track record in sales management, data-driven decision-making, and strategic planning, typically supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms (such as Salesforce), sales analytics tools, and experience with lead management systems is often required. Exceptional leadership, communication, and motivational skills help drive high-performing teams and foster a culture of continuous improvement. These qualifications and abilities are crucial for achieving sales targets, maximizing revenue, and ensuring consistent team success in a competitive environment.

What are the main challenges a director inbound sales typically faces when leading a high-performing team?

A Director of Inbound Sales often encounters challenges such as balancing the need for rapid lead response times with maintaining high-quality customer interactions, and ensuring consistent training as sales tools and messaging evolve. Managing a team that may be distributed or hybrid adds complexity to communication and cohesion. Additionally, aligning sales objectives with marketing strategies and adapting to changing market trends are ongoing responsibilities. Success in this role depends on strong leadership, adaptability, and continuous process improvement.

What is the difference between Director Inbound Sales vs Inbound Sales Manager?

AspectDirector Inbound SalesInbound Sales Manager
ResponsibilitiesOversees inbound sales strategies, sets team goals, and manages senior sales teamsManages daily inbound sales activities, leads sales team, and ensures targets are met
Required CredentialsBachelor's degree, experience in sales leadership, strong communication skillsBachelor's degree, experience in sales, team management skills
Work EnvironmentStrategic planning, cross-department collaboration, executive meetingsSupervising sales calls, coaching team members, reporting to higher management

The main difference between a Director Inbound Sales and an Inbound Sales Manager lies in scope and strategic involvement. The director focuses on high-level strategy and leadership, while the manager handles daily operations and team management. Both roles require similar credentials and work in sales environments, but the director's role is more strategic and less hands-on.

What are the most commonly searched types of Inbound Sales jobs in Naples, FL?

The most popular types of Inbound Sales jobs in Naples, FL are:

What are popular job titles related to Director Inbound Sales jobs in Naples, FL?

For Director Inbound Sales jobs in Naples, FL, the most frequently searched job titles are:

What job categories do people searching Director Inbound Sales jobs in Naples, FL look for?

The top searched job categories for Director Inbound Sales jobs in Naples, FL are:

What cities near Naples, FL are hiring for Director Inbound Sales jobs?

Cities near Naples, FL with the most Director Inbound Sales job openings:

Director Inbound Sales jobs near you
Infographic showing various Director Inbound Sales job openings in Naples, FL as of August 2026, with employment types broken down into 76% Full Time, 23% Part Time, and 1% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Tier 1 - Customer Experience Representative

eDist - A Division Of A.I. Smarter World, Inc.

Bonita Springs, FL • On-site

$46K/yr

Full-time

Posted 14 days ago

Job description

Tier 1 - Customer Experience Representative

Starting Salary: $46,550 

Schedule: Monday to Friday, 8:30 a.m.- 5:30 p.m. (EST) 

Location- On-Site Bonita Springs, FL

Job Summary: 

eDist is a profitable, self-funded, and well-established AI Speech Automation technology company offering stable, non-seasonal roles and rapid advancement.

Overview of Responsibilities: 

  • Respond to inbound customer inquiries.
  • Provide navigation and usage support for Dictation.Cloud.
  • Perform initial troubleshooting using SOPs.
  • Document interactions accurately in HubSpot.
  • Maintain service levels and quality standards. Participate in paid on-call rotation.

Core Competencies: 

  • Customer Focus
  • Technical Aptitude
  • Communication
  • Problem Solving
  • Attention to Detail
  • Time Management
  • Adaptability
  • Teamwork

Qualifications: Drive to learn about technology and grow your knowledge. 

  • Strong communication and customer-service skills.
  • Ability to troubleshoot basic technical issues.
  • Familiarity with Windows and Microsoft Office.
  • Ability to work full-time in office.
  • Ability to assess Clients' support needs as they arise and provide solutions or direct to the proper channels. 
  • Comfortable communicating verbally with Clients to explain company and product values to ensure satisfaction. 
  • Ability to utilize, and supplement self-service resources (internal guides, manuals, SOPs, etc.). 
  • Ability to thrive on change and a sense of urgency to get things done. 
  • High energy with the ability to multitask and prioritize efficiently. 
  • Desire to learn our solutions, help others, and rapidly advance. 
  • Have excellent time management skills and can make decisions quickly. 
  • Maintain composure and Client focus while resolving issues. 
  • Superb ability to focus on detail as well as the overall view. 

Optional Qualifications: 

  • English/Spanish bilingual (preferred).
  • Bachelor's Degree in computer science or similar industry experience. 
  • Comp TIA or equivalent experience 
  • Experience in HubSpot 
  • Healthcare IT experience is desirable 
  • Knowledge of Dragon Voice Recognition Software. 
  • Knowledge of Philips Dictation software and hardware products. 
  • Knowledge of Dictation & Transcription Hardware or Software. 
  • Any IT certifications in Networking, Citrix, VM Ware, Microsoft, or macOS. 
  • Sales or hospitality experience. 
  • Work in Medical EHR or similar experience in vertical-specific software platforms. 

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