Director Implementation Jobs in Toronto, ON (NOW HIRING)

Job DescriptionWhat is the opportunity?

You will be accountable for developing and implementing AI-based solutions targeting major pain points within the adjudication, governance, and risk oversight functions of Commercial & Wholesale Credit Risk (CWCR). The majority of time is spent designing, building, and deploying scalable AI solutions while establishing the strategic framework and governance required for sustainable implementation. You are expected to be a strategic bridge across the broader team, leveraging the full breadth of capabilities to tackle some of our most pressing issues.

What will you do?

• Identify and prioritize high-impact AI opportunities across adjudication, governance, and risk oversight functions within CWCR.
• Design and deploy scalable AI solutions addressing process inefficiencies while maintaining enterprise standards and reusability.
• Develop comprehensive AI strategy aligned with organizational goals for adjudication, governance, and risk oversight functions.
• Establish governance frameworks for AI solution deployment, management, and sustainable implementation across teams.
• Build cross-functional relationships with adjudication, governance, and risk oversight stakeholders to understand workflows and priorities.
• Network enterprise-wide to identify best practices, lessons learned, and reusable AI capabilities for knowledge transfer.
• Conduct process assessments and recommend AI technologies that deliver maximum business impact and process improvement.
• Lead change management and champion adoption of AI-enabled processes with leadership and key stakeholders.

What do you need to succeed?Must-have

• 5+ years leading data/AI initiatives in financial risk management with deep knowledge of banking products, policies, and procedures.
• Proven cross-functional leadership with strong relationship management and collaboration skills across teams, hierarchies, and enterprise boundaries.
• Strategic thinker able to synthesize information from multiple sources, identify complex system interdependencies, and influence stakeholders.
• Hands-on AI builder with experience designing and implementing AI-based solutions and strong quantitative analysis capabilities.
• Fast-paced executor who drives decisions quickly, operates with minimal direction, and communicates results effectively to senior leadership.

Nice-to-have

• Credit risk analytics and/ or credit adjudication experience.
• Familiarity with enterprise systems integration, data infrastructure, and governance frameworks.
• Track record of implementing organizational change and driving adoption of new processes/technologies.
• Proven ability to lead indirectly, influence stakeholders, and drive alignment across departments.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation
• Leaders who support your development through coaching and managing opportunities
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work
• Flexible work/life balance options

Job Skills

AI Architecture, AI Programming, Artificial Intelligence Techniques, Risk Management

Additional Job Details

Address: ROYAL BANK PLAZA, 200 BAY ST:TORONTO

City: Toronto

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: GROUP RISK MANAGEMENT

Job Type: Regular

Pay Type: Salaried

Posted Date: 2026-08-05

Application Deadline: 2026-08-22

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.