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Director Implementation Jobs in Rochester, MI (NOW HIRING)

RevSpring, Inc.

Implementation Specialist

Livonia, MI · On-site

Implementation Specialist Job Summary: The Implementation Specialist is an integral member of the ... Direct experience with cold calling, qualifying leads, and setting appointments. * Experience with ...

Rivet Work Inc.

Implementation Manager

Detroit, MI · On-site

The Role As an Implementation Manager at RIVET, you'll bring your construction experience ... Direct MEP trade experience (mechanical, electrical, plumbing, or sheet metal) is required as you ...

RIVET Work

Implementation Manager

Detroit, MI

The Role As an Implementation Manager at RIVET, you'll bring your construction experience ... Direct MEP trade experience (mechanical, electrical, plumbing, or sheet metal) is required as you ...

RIVET Work

Implementation Manager

Detroit, MI · On-site

The Role As an Implementation Manager at RIVET, you'll bring your construction experienceeverything ... Direct MEP trade experience (mechanical, electrical, plumbing, or sheet metal) is required as you ...

Pwc

Oracle Cloud CPQ Implementation Director

Detroit, MI · On-site

$155K - $410K/yr

Industry/Sector Not Applicable Specialism Oracle Management Level Director & Summary The Opportunity As an Oracle Cloud CPQ Implementation Director, you will lead the charge in optimizing operational ...

TH Medical

Director - Radiology

Detroit, MI · On-site

Supports the standards set forth in the DMC's Code of Conduct by creating an atmosphere of commitment to legal and ethical standards, and as directed, implementing external and internal audit ...

Kirco-Management-Services-Ltd

SAFETY DIRECTOR

Troy, MI · On-site

$100 - $120/hr

SAFETY DIRECTOR 8 days ago Requisition ID: 1211 Salary Range: $100,000.00 To $120,000.00 Annually ... Develop and implement strategies that strengthen safety awareness, accountability, and employee ...

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Director Implementation information

See Rochester, MI salary details

$35.9K

$95.3K

$154.6K

How much do director implementation jobs pay per year?

As of Aug 22, 2026, the average yearly pay for director implementation in Rochester, MI is $95,284.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,500.00 and $111,400.00 per year, depending on experience, location, and employer.

What does a director implementation do?

A Director of Implementation oversees the deployment of products, services, or systems, ensuring they are successfully integrated into client operations. They manage project timelines, coordinate cross-functional teams, and develop strategies to enhance efficiency and customer satisfaction. This role requires strong leadership, problem-solving, and communication skills to align internal teams with client expectations. They also monitor performance metrics and optimize processes for continuous improvement.

What are the key skills and qualifications needed to thrive as a director implementation?

To thrive as a Director Implementation, you need strong project management skills, in-depth knowledge of implementation methodologies, and a degree in business, information technology, or a related field. Experience with project management software such as Jira or Asana, as well as certifications like PMP or Six Sigma, is highly valued. Outstanding leadership, problem-solving abilities, and excellent communication are critical soft skills for guiding teams and engaging stakeholders. These competencies are essential to ensure seamless delivery of complex projects, foster team alignment, and achieve client satisfaction.

What are some typical challenges a director implementation might face, and how are they addressed?

A Director Implementation often encounters challenges such as coordinating cross-functional teams, managing competing priorities, and ensuring projects stay on schedule and within budget. Addressing these challenges involves proactive risk management, clear communication channels, and the ability to adapt quickly to unforeseen obstacles. The role typically collaborates closely with clients, internal technical teams, and senior leadership to align expectations and deliver solutions efficiently. Successful Directors of Implementation use their experience and leadership to keep teams motivated and projects on track, ensuring high-quality results for both the company and its clients.

How to become a director of implementation?

To become a director of implementation, candidates typically need extensive experience in project management, strong leadership skills, and a background in the relevant industry. Earning advanced certifications such as PMP or Agile certifications can be beneficial, along with a bachelor's or master's degree in business, management, or a related field. Progression often involves advancing from roles like project manager or program manager before reaching a director level.

What are the most commonly searched types of Implementation jobs in Rochester, MI?

The most popular types of Implementation jobs in Rochester, MI are:

What job categories do people searching Director Implementation jobs in Rochester, MI look for?

The top searched job categories for Director Implementation jobs in Rochester, MI are:

What cities near Rochester, MI are hiring for Director Implementation jobs?

Cities near Rochester, MI with the most Director Implementation job openings:

Director Implementation jobs near you
Infographic showing various Director Implementation job openings in Rochester, MI as of August 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 94% In-person, 2% Hybrid, and 4% Remote job distribution, with an average salary of $95,284 per year, or $45.8 per hour.

Implementation Specialist

RevSpring, Inc.

Livonia, MI • On-site

Full-time

Posted 9 days ago

Job description

Job Title: Implementation Specialist
Job Summary:
The Implementation Specialist is an integral member of the Client Services team, responsible for leading the successful implementation of RevSpring's customer communication solutions. The primary responsibility of this position is to partner with customers throughout the implementation lifecycle by translating business requirements into technical solutions, coordinating cross-functional needs, configuring and validating customer solutions, and ensuring successful production deployment.
This role serves as the primary implementation lead for assigned customer projects, guiding customers from project kickoff through go live while collaborating with multiple internal teams. The Implementation Specialist combines strong project management skills, technical aptitude, and customer consulting capabilities to deliver high-quality implementations that meet customer objectives and support long-term success.
This position contributes directly to RevSpring's mission of delivering innovative customer communication solutions while supporting the company's leadership in Healthcare Revenue Cycle Management and Financial Services.
Essential Functions:
  • Lead customer implementations from project kickoff through successful production deployment.
  • Serve as the primary implementation contact for customers during onboarding, solution deployment, and project execution.
  • Gather, analyze, and document customer business, technical, and operational requirements.
  • Translate customer requirements into scalable communication solutions utilizing RevSpring platforms and implementation tools.
  • Configure, validate, test, and implement customer communication solutions, ensuring alignment with business requirements and best practices.
  • Develop and execute implementation plans, project schedules, and deployment strategies while managing timelines, milestones, and customer expectations.
  • Analyze customer data files, validate data integrity, troubleshoot file issues, and support data mapping and transformation activities.
  • Coordinate implementation activities across Product, Development, Operations, Production, Quality Assurance, and other cross-functional teams.
  • Facilitate implementation meetings, status updates, risk assessments, and project communications with customers and internal stakeholders.
  • Develop and execute implementation testing strategies, including system testing, user acceptance testing (UAT), and production readiness validation.
  • Identify implementation risks, dependencies, and potential project issues while proactively developing mitigation plans.
  • Troubleshoot implementation challenges, perform root cause analysis, and collaborate with technical teams to deliver timely resolutions.
  • Support production cutover activities, deployment validation, and post-implementation stabilization.
  • Provide implementation documentation, customer training, knowledge transfer, and operational handoff to ongoing support teams.
  • Maintain detailed project documentation, implementation records, and customer configuration information.
  • Develop expertise in RevSpring products, platforms, services, implementation methodologies, and integration capabilities.
  • Maintain knowledge of Healthcare Revenue Cycle Management, Financial Services, customer communications, and industry best practices.
  • Recommend implementationimprovements, process enhancements, and solution optimizations that improve customer outcomes and operational efficiency.
  • Identify opportunities to standardize implementation processes, improve project execution, and enhance the customer onboarding experience.
  • Demonstrate a commitment to continuous learning by expanding technical knowledge and staying current on evolving platform capabilities, implementation methodologies, and industry trends.

Minimum Requirements:
Specific Job Skills:
  • 3+ years related experience in business development or sales, preferably in healthcare technology.
  • Demonstrated track record of achieving sales targets.
  • Direct experience with cold calling, qualifying leads, and setting appointments.
  • Experience with Salesforce and HubSpot are a plus.

Education: Bachelor's degree or equivalent combination of education and/or related work experience.
Experience:
  • Minimum of two (2) years of experience in software implementation, project management, customer onboarding, professional services, customer success, technical consulting, or a related customer-facing role.
  • Experience implementing software solutions, SaaS platforms, or customer communication technologies preferred.
  • Experience working with customer data files, file validation, data mapping, and business applications preferred.
  • Experience in Healthcare Revenue Cycle Management, Financial Services, customer communications, or other technology-enabled business environments preferred.
  • Experience coordinating cross-functional implementation projects preferred.
  • Proficiency with Microsoft Office applications.
  • Experience with CRM, project management, ticketing, and implementation management systems preferred.

Supervision: N/A
Certifications: N/A
Language Skills:
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from a variety of both internal and external sources.
Physical Capabilities: Standard categories
The physical capabilities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
RevSpring is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Note: This Job Description may not describe all of the job responsibilities and standards assigned to this position. The duties may change from time to time. RevSpring does not discriminate against any group in hiring or employment practices. Nothing in this job description constitutes a contract for employment.
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