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Director Identifix Jobs (NOW HIRING)

WOOLLEY ENTERPRISES INC

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Auto Service Advisor

South Bend, IN · On-site

$45K - $65K/yr

Identifix Pay and Benefits * Position type: Full-Time, Monday through Friday, 7:30 AM to 5:00 PM ... direct part in the success of the business. At Precision Transmission, we have been serving the ...

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Meineke - 2235

Automotive B Technician

Clayton, NC · On-site

$52K - $72K/yr

Weekly Direct Deposit Payroll. * $500 Sign-on Bonus and Paid Transportation of your Tools to our ... Electronic Diagnostic Support + Identifix and Alldata. * Culture of continuous improvement and ...

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WOOLLEY ENTERPRISES INC

Be Seen First

Auto Service Advisor

South Bend, IN · On-site

$45K - $65K/yr

Identifix Pay and Benefits * Position type: Full-Time, Monday through Friday, 7:30 AM to 5:00 PM ... direct part in the success of the business. At Precision Transmission, we have been serving the ...

Meineke

Automotive B Technician

Clayton, NC · On-site

$52K - $72K/yr

Weekly Direct Deposit Payroll. * $500 Sign-on Bonus and Paid Transportation of your Tools to our ... Electronic Diagnostic Support + Identifix and Alldata. * Culture of continuous improvement and ...

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automotive service advisor

automotive service advisor

Precision Transmission

South Bend, IN • On-site

$40K - $65K/yr

Full-time

Posted 28 days ago

Job description

Responsibilities
  • Greet customers and listen attentively to their vehicle concerns
  • Create accurate repair orders and document customer requests
  • Communicate with technicians regarding diagnostics and repair needs
  • Build and present repair estimates for customer approval
  • Keep customers informed throughout the repair process
  • Recommend needed maintenance and additional services
  • Schedule appointments and manage daily workflow
  • Maintain accurate customer and vehicle records
  • Handle incoming calls, follow-ups, and general customer inquiries
  • Deliver a professional, high-quality experience at every touchpoint
    • What We Are Looking For
  • Strong communication and customer service skills
  • Ability to explain automotive issues clearly and in straightforward terms
  • Organized, detail-oriented, and able to multitask in a fast-paced environment
  • Basic automotive knowledge, or a genuine willingness to learn quickly
  • Positive attitude and a team-first mindset
  • Comfortable recommending and presenting needed services to customers
Qualifications
  • Previous service advisor or service writer experience preferred
  • Automotive repair knowledge strongly preferred
  • High school diploma or equivalent required
Software Experience (a Plus)
Experience with any of the following is an advantage:
  • Mitchell1
  • TechMetric
  • ProDemand
  • Identifix
Pay and Benefits
  • Position type: Full-Time, Monday through Friday, 7:30 AM to 5:00 PM
  • Competitive pay — hourly base plus performance-based bonuses
  • Employee discounts on repairs
  • Ongoing training and development
Why This Role Matters
You are the first and last point of contact for our customers. The right person in this role builds long-term customer relationships, keeps the shop running efficiently, and plays a direct part in the success of the business. At Precision Transmission, we have been serving the South Bend community since 1978 — and we take that reputation seriously.

How to Apply
Apply in person or send your resume to:
Precision Transmission 902 S. Michigan St, South Bend, IN 46601
Stevenrwoolley@gmail.com