Director Goodwill District Jobs in Decatur, GA (NOW HIRING)

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As one of the largest utility distribution organizations in America, we constantly strive to bring our best to our customers, suppliers, and fellow associates. Irby Utilities is uniquely positioned to provide dynamic solutions to essential utility services impacting our local and broader communities.

Job Summary

This position is responsible for the entire P&L of the respective District, including all branch and warehouse locations.  Manage and direct all business functions of the District, including sales and operations teams comprised of outside and inside salespeople and logistics associates. Responsibilities encompass overall strategy, direction, and execution for the District in alignment with Regional Leadership.  This role reports to a VP of Sales & Operations for Irby Utilities.

Essential Duties & Responsibilities

• Regularly travel with Sales staff to customer locations to maintain company relationships and evaluate Sales Rep performance.

• Promote organization in industry, manufacturing, or trade associations.

• Interact regularly with customers to drive customer service and achieve sales goals through addressing, mediating, and resolving customer concerns, complaints, and issues.
• Collaborate and partner with all corporate teams to drive immediate and long-term Utility business strategy & results.

• Direct and coordinate promotion of products sold or services performed to develop new markets, increase share of market, and obtain competitive position in industry.
• Confer with direct line and company leaders to review achievements and discuss required changes in goals, objectives, programs, and operations.

• Manage sales performance, business plans, customer service levels proactivity with sales team and branch management

• Direct, coordinate, and/or delegate activities of sales and technical resources in order to achieve goals and objectives.

• Monitor and evaluate the competition.
• Create and monitor sales goals by account in Sales Management tool.
• Ensure sales and branch teams are informed of and properly utilizing all company tools (Reporting, Web, Digital, etc.).
• Build upon and strengthen relationships with vendors.
• Negotiate local/district pricing and resolve issues with vendors in conjunction with company purchasing team. Additionally ensure pricing is provided to the BM for loading and maintenance in Eclipse
• Interview and hire Outside Sales, Outside Specialists, and Branch Managers.
• Responsible for initial and ongoing training and qualifications of directly reporting and subordinate positions.
• Conduct performance evaluations for direct reports and provide performance management oversight and guidance throughout the district.

• Focus on long-term growth, people development and building a succession pipeline.

• Practice good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co-workers, pleasant telephone etiquette, as a representative of goodwill on behalf of the company at work or during company travel.
• Ensure district branches are maintaining adequate inventory for customer service while meeting company working capital goals and inventory metrics.
• Assist with branch budgets and forecasts.
• Develop business plans for branches.
• Oversee all branch and warehouse sales & operations within District.
• Review analysis of activities, costs, budgets and forecast data to determine progress toward stated sales goals and objectives.

• Evaluate financial results for segment/branches that will lead to positive impact to the long-term growth and profitability of the company, as well as financial results, customer relationships, and associate relations.          

• Ensure adherence of branches with Sonepar/Irby Compliance programs.

Minimum Qualifications

• 7+ years Previous Sales and/or Operations Leadership experience.
• Leader with successful track record of talent acquisition.
• Proven developer of people.
• Excellent relationship builder.
• Advanced MS Office & Excel skills.
• Sales learning experience.
• Operations management.
• Excellent project management skills.
• Fast paced & flexible.
• Collaborative team player.

Preferred Qualifications

• Bachelor's degree.
• Previous experience leading 20M + P&L.
• Electrical distribution industry experience.
• Strong relationships with vendors.
• Experience with e-commerce and digital sales.

Why work for Irby?

Irby Utilities is a crucial link in the distribution chain, connecting manufacturers to their customers in electrical power, natural gas, and broadband services. Our team delivers end-to-end solutions through logistical and operational support, sales and account management, project services, data analysis, and more. We firmly attribute our success to our people in each of these fields, and we are constantly advancing our skills and abilities.

Our Competitive Benefits?

401K Plan, Competitive Medical Plans (medical, dental, and vision), Paid Time Off, Paid Company Holidays, Floating Holiday, On Demand Pay, Flexible Spending Accounts (Health and Dependent Care), Employee Assistance Program, Tuition Reimbursement, Employee Discounts, Long-term and Short-term Disability, and Life Insurance.

About Irby

Irby is a leading fulfillment and solutions provider for utility and utility contracting marketplaces. Pairing nearly 100 years of utility experience with the industry's top technologies and manufacturers, Irby is poised to provide innovative products and customized services to serve its nationwide client base best. Irby offers a complete portfolio to each of its core business segments: distribution, transmission, substation, generation, renewable energy, EPC, fiber/broadband communications, and gas. Visit irby.com for more.

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Equal Employment Opportunity Statement

Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.

Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or email recruiting@sonepar-us.com.

To learn more, CLICK HERE: https://www.eeoc.gov/equal-employment-opportunity-laws