Director Global Sales Operations Jobs in Rochester, NY

Global Sales Director

Are you a sales leader who thrives in highly engineered, custom manufacturing environments? Have you successfully led technical sales teams, driven revenue growth, developed future leaders, and built commercial strategies for complex industrial equipment?

A global manufacturing organization in Batavia, NY is seeking a Global Sales Director to lead its commercial organization and drive the next phase of growth across engineered industrial equipment, aftermarket services, application engineering, and representative networks. This role offers a competitive salary range of $167,000–$220,000, relocation assistance, bonus potential, and the opportunity to play a critical role in shaping the future direction of a well-established global business.

This is a highly visible executive leadership role responsible for leading sales strategy, business development, application engineering, aftermarket services, and channel partner relationships. The ideal candidate will bring a combination of technical expertise, commercial leadership, and team development experience within capital equipment, engineered-to-order manufacturing, industrial systems, process equipment, energy, refining, petrochemical, or related industries.

The organization is entering an exciting period of growth, including new product development initiatives, expansion into new markets, and continued investment in commercial excellence.

This is an onsite, in-person role in Batavia, NY

Responsibilities

Strategic Leadership

• Develop and execute global sales strategies that align with organizational growth objectives
• Partner with executive leadership on long-range planning, market expansion, and business strategy
• Analyze market conditions, competitive activity, technology trends, and customer demand
• Drive growth across new equipment sales, aftermarket services, and strategic customer relationships
• Support product development initiatives and commercialization of new offerings

Commercial Leadership

• Lead sales, application engineering, aftermarket services, and representative network functions
• Establish performance expectations, KPIs, forecasting processes, and revenue targets
• Drive revenue growth, margin performance, and customer satisfaction objectives
• Build and execute market penetration strategies across key industrial sectors
• Strengthen customer relationships and expand market share globally

Team Development & Organizational Leadership

• Recruit, develop, mentor, and lead a high-performing commercial organization
• Build future sales leaders through coaching and professional development
• Foster accountability, collaboration, and continuous improvement across teams
• Lead organizational change initiatives and improve overall commercial effectiveness
• Manage 4–5 direct reports while influencing a broader global sales organization

Customer & Market Engagement

• Develop executive-level customer relationships
• Support key customer opportunities and complex commercial negotiations
• Serve as a strategic liaison between customers, engineering, operations, and leadership
• Represent the company at industry conferences, trade shows, and customer events

Qualifications

• Bachelor's Degree in Engineering or equivalent technical discipline required
• 10+ years of sales leadership experience within capital equipment, engineered products, industrial manufacturing, or related industries
• Proven experience leading technical sales organizations and managing commercial teams
• Strong understanding of engineered-to-order manufacturing environments
• Experience with industrial equipment, process systems, energy, refining, petrochemical, vacuum systems, heat transfer systems, or related markets strongly preferred
• Demonstrated success driving revenue growth, organizational performance, and customer satisfaction
• Excellent communication, leadership, coaching, and strategic planning skills
• Strong business acumen with experience managing budgets, forecasting, and sales performance metrics

What Makes Someone Successful in This Role

• Strong technical credibility and commercial leadership skills
• Comfortable making decisions and driving accountability
• Able to build trust while leading organizational change
• Strategic thinker who also enjoys execution and team development
• Strong mentor capable of developing future leaders
• Fast-paced, results-oriented, and highly driven
• Excellent communicator who can influence stakeholders at all levels
• Ability to balance customer needs, organizational goals, and team development

Compensation & Benefits

• Base salary: $167,000–$220,000
• Performance-based bonus opportunity
• Relocation assistance available
• Comprehensive healthcare benefits
• Retirement savings program
• Paid time off and holidays
• Long-term executive leadership opportunity
• Exposure to global markets and strategic growth initiatives

The advertised pay range represents what we believe at the time of this job posting that our client would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range.

StaffBuffalo is an Equal Opportunity Employer and does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, gender, gender identity or expression, marital status, physical or mental disability, military status, or unfavorable discharge from military service.

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