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Director Fixed Operations Jobs in Watertown, CT (NOW HIRING)

TekSky

Director of Finance

Waterbury, CT · On-site

... financial operations within our organization. This role is responsible for managing financial ... Maintain fixed asset records in SAP, including capitalizations, depreciation, and disposals

Flexi

Director, Product Management

Shelton, CT · On-site

$150K - $190K/yr

... Fixed Asset Management, Project Accounting, Workflow Automation, Financial Reporting, and Budget ... Quality Standard is actively investing in Flexi's people, product, and operations. Flexi's offices ...

Flexi Software

Director of Product (Shelton)

Shelton, CT · On-site

$233K - $244K/yr

... Fixed Asset Management, Project Accounting, Workflow Automation, Financial Reporting, and Budget ... Quality Standard is actively investing in Flexi's people, product, and operations. Flexi's offices ...

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Director Fixed Operations information

See Watertown, CT salary details

$33K

$104.6K

$174.4K

How much do director fixed operations jobs pay per year?

As of Sep 7, 2026, the average yearly pay for director fixed operations in Watertown, CT is $104,648.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,400.00 and $131,700.00 per year, depending on experience, location, and employer.

What is a director fixed operations?

A Director of Fixed Operations oversees a dealership's service, parts, and body shop departments, ensuring efficiency, profitability, and customer satisfaction. They develop and implement processes to improve service quality, manage department budgets, and optimize inventory control. Additionally, they train and lead staff, monitor performance metrics, and collaborate with other departments to enhance overall dealership operations. Their goal is to maximize revenue while maintaining high levels of customer service and operational efficiency.

What are the primary responsibilities of a director fixed operations in an automotive dealership?

As a Director Fixed Operations, you are responsible for overseeing all aspects of the service, parts, and body shop departments to ensure profitability and customer satisfaction. Your daily tasks may include monitoring departmental performance metrics, mentoring managers and staff, implementing process improvements, and coordinating with sales and finance departments to create a seamless customer experience. You will also develop strategies to increase sales, control expenses, and maintain strong relationships with vendors and manufacturers. This pivotal role often involves problem-solving and proactive leadership to address operational challenges and drive team success.

What are the key skills and qualifications needed to thrive in the director fixed operations position, and why are they important?

To thrive as a Director Fixed Operations, you need in-depth knowledge of service, parts, and collision center operations, typically supported by experience in automotive dealership management and a relevant bachelor's degree. Familiarity with dealership management systems (DMS), inventory management software, and certifications such as ASE or OEM credentials are often required. Strong leadership, analytical thinking, and effective communication are vital soft skills that set successful candidates apart. These skills ensure efficient service department operations, high customer satisfaction, and the achievement of profitability targets in a competitive automotive environment.

What are the most commonly searched types of Fixed Operations jobs in Watertown, CT?

The most popular types of Fixed Operations jobs in Watertown, CT are:

What job categories do people searching Director Fixed Operations jobs in Watertown, CT look for?

The top searched job categories for Director Fixed Operations jobs in Watertown, CT are:

What cities near Watertown, CT are hiring for Director Fixed Operations jobs?

Cities near Watertown, CT with the most Director Fixed Operations job openings:

Director Fixed Operations jobs near you
Infographic showing various Director Fixed Operations job openings in Watertown, CT as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $104,648 per year, or $50.3 per hour.

Parts and Service Technical Advisor - Hudson Valley, NY and Western CT

Stellantis

Danbury, CT • On-site

Full-time

Re-posted 22 hours ago

Stellantis rating

7.5

Company rating: 7.5 out of 10

Based on 131 frontline employees who took The Breakroom Quiz

13th of 45 rated automakers

Job description

The Mopar Parts and Service Technical Advisor acts as a direct liaison between Stellantis and a concentration of Chrysler, Jeep, Dodge, Ram, Alfa Romeo, and FIAT dealerships within one of our regional business centers. The Technical Advisor's responsibility is to provide technical assistance and fixed operations consultation to our Dealer Service Personnel, Fleet and Commercial Customers. The Technical Advisor will motivate and lead Dealer Service personnel to a higher level of service and parts performance consistent with corporate and industry direction. They will assist with resolutions on current unresolved issues in support of dealer's efforts to maximize their competitiveness in the marketplace while improving customer retention and loyalty.
Key job responsibilities include but are not limited to:
  • Provide phone and in-dealership technical assistance
  • Troubleshoot and solve final repair attempt situations
  • Represent Stellantis as subject matter expert (litigation/buybacks)CAIR updates needed for each involvement
  • Manage dealership technical training requirements
  • Provide support for C.A.G. / Engineering / proving grounds requests
  • Recall and Rapid Response (RRT) follow up and reduction
  • Act as quality feedback liaison

Provide dealership consultation on the following:
  • Repair Service Agreements and facilities inspections
  • Tools/equipment/facility
  • Customer experience and improved Fixed First Visit
  • Repair shop process improvements and proactive business planning with a focus on the customer

Basic Qualifications:
  • Associate's degree in Automotive Technology OR a high school diploma / GED AND automotive trade school certification
  • Excellent verbal communication skills
  • 3+ years of experience advising dealerships or in automotive technical service (automotive car repair, certified automotive technician)
  • Excel in building positive working relationships, customer satisfaction and issue resolution
  • Self-motivated with demonstrated ability to achieve goals under minimal supervision
  • Required to travel domestically (61-80%), 50% overnight travel

Preferred Qualifications:
  • Bachelor's degree in Business, Automotive Technology, or related field
  • Dealership experience
  • ASE certification
  • Body shop experience

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