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Director Field Service Jobs in Utah (NOW HIRING)

Komatsu

Field Service Supervisor

Salt Lake City, UT · On-site

Team Leadership & Supervision Provide direct supervision, mentorship, and performance management for the Field Service Team. Foster a culture of accountability, collaboration, and continuous ...

Hitachi

Field Service Technician

Salt Lake City, UT · On-site

Field Service Technician Reports to: Field Service Manager Location: West Valley City, UT Summary ... Willing to accept responsibilities within a team environment Direct reports: * N/A The successful ...

BLM Group

Field Service Technician

Salt Lake City, UT · On-site

US1000005A - Service Department Summary Under direct supervision of the Service Manager, the Field Service Technician will perform new equipment installations, preventive maintenance, troubleshooting ...

cosm

Field Service Engineer

Salt Lake City, UT · On-site

As a Field Service Engineer II, you will install, diagnose, and repair computer and display systems -- including Direct View LED and large-format projection environments with proprietary alignment ...

cosm

Field Service Engineer

Salt Lake City, UT

As a Field Service Engineer II, you will install, diagnose, and repair computer and display systems -- including Direct View LED and large-format projection environments with proprietary alignment ...

cosm

Field Service Engineer

Salt Lake City, UT

As a Field Service Engineer II, you will install, diagnose, and repair computer and display systems -- including Direct View LED and large-format projection environments with proprietary alignment ...

Epiroc

Field Service Technician

Salt Lake City, UT · On-site

Direct deposit * Tuition reimbursement program * Paid Vacation * Paid Sick Time Join Our Team as a Field Service Technician at Epiroc! At Epiroc USA LLC, our Parts and Services (PSD) Division ...

Cosm

Field Service Engineer

Salt Lake City, UT · On-site

As a Field Service Engineer II, you will install, diagnose, and repair computer and display systems - including Direct View LED and large-format projection environments with proprietary alignment and ...

BLM Group

Field Service Technician

Salt Lake City, UT · On-site

US1000005A - Service Department Summary Under direct supervision of the Service Manager, the Field Service Technician will perform new equipment installations, preventive maintenance, troubleshooting ...

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Director Field Service information

See Utah salary details

$41.9K

$91K

$131.5K

How much do director field service jobs pay per year?

As of Aug 8, 2026, the average yearly pay for director field service in Utah is $91,005.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,300.00 and $128,400.00 per year, depending on experience, location, and employer.

What are the main challenges faced by a Director Field Service, and how can they be effectively managed?

Directors of Field Service often encounter challenges such as overseeing geographically dispersed teams, ensuring consistent service quality, and reacting quickly to unexpected customer issues. Effectively managing these challenges involves establishing robust communication channels, implementing strong performance metrics, and leveraging technology to monitor operations in real time. Building strong relationships with both customers and field teams is also essential to foster trust and ensure quick resolution of issues. Continuous training and investing in staff development help address skills gaps and improve overall team performance.

What does a director field service do?

A director of field service oversees the planning, coordination, and management of on-site service operations, ensuring customer needs are met efficiently. They supervise field technicians, develop service strategies, and often use tools like service management software to optimize workflows and maintain quality standards.

What is a Director Field Service?

A Director of Field Service is responsible for overseeing and managing a company's field service operations, ensuring high-quality customer support and efficient service delivery. They develop strategies to optimize field operations, manage service teams, and implement best practices to improve productivity and customer satisfaction. This role often involves coordinating with other departments, analyzing performance metrics, and ensuring compliance with industry standards. Effective leadership, problem-solving skills, and a strong technical background are essential for success in this position.

What are the key skills and qualifications needed to thrive as a Director Field Service?

To thrive as a Director Field Service, you need extensive experience in field service operations, leadership, and strategic planning, often supported by a bachelor’s degree in engineering, business, or a related field. Familiarity with field service management software, CRM systems, and certifications such as Six Sigma or PMP are commonly expected. Outstanding communication, problem-solving, and team management abilities set top candidates apart. These skills are crucial for optimizing service delivery, leading large teams, and ensuring high customer satisfaction across multiple locations.

What are the most commonly searched types of Field Service jobs in Utah? The most popular types of Field Service jobs in Utah are:
What are popular job titles related to Director Field Service jobs in Utah? For Director Field Service jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Director Field Service jobs in Utah look for? The top searched job categories for Director Field Service jobs in Utah are:
What cities in Utah are hiring for Director Field Service jobs? Cities in Utah with the most Director Field Service job openings:
Director Field Service jobs near you
Infographic showing various Director Field Service job openings in Utah as of August 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 88% In-person, and 12% Remote job distribution, with an average salary of $91,005 per year, or $43.8 per hour.

Field Service Supervisor

Komatsu

Salt Lake City, UT • On-site

Full-time

Posted 6 days ago

Komatsu rating

8.5

Company rating: 8.5 out of 10

Based on 78 frontline employees who took The Breakroom Quiz

82nd of 487 rated machine equipment manufacturers

Job description

Field Service Supervisor
Posting Start Date: 7/31/26
Job Location (Short): Salt Lake City, Utah, USA, 84104 | Elko, Nevada, USA, 89801 | Ely, Nevada, USA, 89301
Requisition ID: 34436
Onsite or Remote: Onsite Position
Join Komatsu and Be Part of Something Big!
Job Overview
Komatsu is looking for a Field Service Supervisor in Ely NV! In this role you will manage the Field Service Technicians at the Robinson site. This position supports operational needs, enhances leadership engagement, and supports the technician team to ensure safe, efficient, and quality service at our customer site. This role focuses on promoting a zero-harm safety culture, maintaining strong customer relationships, providing technical support, and overseeing project execution. In this role the Supervisor will set clear expectations, interact with customer and account manageers daily, and ensure the customers needs are met.
The supervisor will also be accountable for achieving financial targets, including revenue, margin, and expense control, while coordinating manpower and resources.
This is a great position for someone with prior management and customer-facing experience.
We are open to candidates in Ely, Salt Lake City, and the Elko region who are open to commuting to Ely and being onsite Monday through Friday to support the technicians and customer.
Key Job Responsibilities
  • Team Leadership & Supervision
    Provide direct supervision, mentorship, and performance management for the Field Service Team. Foster a culture of accountability, collaboration, and continuous improvement.
  • Safety & Compliance
    Champion a zero-harm safety philosophy by enforcing safety standards, conducting regular audits, and ensuring compliance with MSHA and other regulatory requirements.
  • Project & Job Management
    Oversee field service projects from quoting through completion. Ensure timely coordination, resource allocation, and execution of service jobs to meet customer expectations and company standards.
  • Customer & Stakeholder Communication
    Serve as the primary point of contact for customers and internal leadership. Maintain clear, professional communication to support service delivery and resolve issues.
  • Workforce Planning & Coordination
    Build and maintain the field service team to meet budgeted headcount. Collaborate with other regions to optimize manpower utilization and respond to fluctuating service demands.
  • Service Utilization & Efficiency
    Monitor and drive field service utilization metrics. Identify opportunities to improve efficiency, reduce downtime, and enhance service quality.
  • Technical Support
    Provide expert-level technical assistance to both internal teams and external customers. Troubleshoot complex issues and guide resolution using diagnostic tools and engineering principles.

Qualifications/Requirements
  • Education & Experience
    • Previous leadership experience or equivalent technical experience in heavy mining equipment.
    • Proven experience with shovels and draglines in a mining or industrial setting.
    • Demonstrated success in project management and field operations.
  • Certifications & Skills
    • MSHA certification required.
    • Proficient in using diagnostic tools, functional testing equipment, and specialty instruments.
    • Strong computer literacy, including Microsoft Office and service management software.
    • Excellent verbal and written communication skills.
    • Ability to travel as needed to support field operations and company objectives.
    • Valid driver's license.
  • Technical Aptitude
    • Ability to interpret and explain complex engineering concepts in practical, easy-to-understand terms.
    • Strong problem-solving skills and a proactive approach to technical challenges.

Additional Information
Hiring Range
At Komatsu, your base pay is one part of your total compensation package. The offer will consider a wide range of factors, including experience and location.
Diversity & Inclusion Commitment
At Komatsu we come from diverse backgrounds, with unique perspectives, experiences, and contributions. We are committed to creating a workforce that is reflective of the communities we work and live in. We believe that our people are part of our shared purpose. We are authentic, ambitious, and innovative in our pursuit of Diversity & Inclusion. United, we are on a journey towards a sustainable future that creates value together.
Company Information
Komatsu is a world leader in manufacturing construction, mining, forestry, and industrial heavy equipment. Founded in 1921, Komatsu has a long history of quality, reliability, innovation, and excellence. Headquartered in Tokyo, Japan, Komatsu facilities, distributors and dealers are in more than 140 countries and employ more than 60,000 people. Komatsu offers a diverse and challenging work environment, where you can grow your skills and career, and contribute to a sustainable, clean-energy future. If you are looking for a company that values your talent and potential, be a part of something big and join a team that is shaping the world!
If you want to learn more about Komatsu, please visit our website at https://www.komatsu.com/

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