Director Field Service Jobs in Florida (NOW HIRING)

We are partnering with a privately held services business to find a Regional Director of Field Services. The company supports a diverse commercial and institutional client base and is continuing to expand its regional presence.

This role is suited to a hands-on senior leader who can oversee a large distributed field workforce, strengthen service consistency, and build trusted relationships with key clients. The successful candidate will bring structure, accountability, and practical leadership to a fast-moving frontline environment.

The Regional Director of Field Services will report to senior leadership and take ownership of service delivery, workforce performance, client satisfaction, and regional operating standards.

Key Responsibilities

• Lead field service teams across multiple client sites and service locations
• Ensure consistent service quality, staffing coverage, and client responsiveness
• Manage regional performance against labor, budget, retention, and service targets
• Partner with client stakeholders to resolve concerns and strengthen relationships
• Support new client onboarding, service transitions, and account mobilization
• Coach managers and supervisors on performance, accountability, and team development
• Review operational reporting and recommend improvements to senior leadership
• Work cross-functionally with HR, Finance, and client-facing teams to support business goals

Requirements

Required Qualifications

• Proven experience leading multi-site field service teams in a commercial services environment
• Strong people leadership skills with experience managing frontline or hourly workforces
• Experience overseeing service standards, staffing plans, and client satisfaction metrics
• Working knowledge of labor management, scheduling, productivity, and budget controls
• Strong client relationship management experience with a focus on retention
• Ability to lead through change, growth, and operational improvement
• Excellent verbal and written communication skills
• Background in security services, facilities services, property services, or a similar service-based industry

Preferred Qualifications

• Bachelor’s degree in Business, Management, Criminal Justice, or a related field
• Experience managing teams of 50 or more
• Experience supporting regional expansion, new account launches, or service turnarounds

Benefits

Base salary: $100,000 to $125,000 depending on experience

Performance bonus: up to 15% based on individual and company performance

401(k)

Healthcare coverage

Paid time off

Partially paid parental leave

Relocation assistance may be available for the right candidate

Keller is a recruitment agency that provides services to clients ranging from startups and non profits to multinational corporations. Keller emphasizes ethical search processes, attentive candidate care, and leadership placements that support long-term client outcomes.

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