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Director Field Service Manager Jobs (NOW HIRING)

Merck Group

Field Service Manager

Laramie, WY · On-site

$122K - $198K/yr

Manage a team of experienced field service representatives both direct and service partners consistent with company values. * Ensure timely and efficient installation, maintenance and repair of ...

EchoStar

Field Service Manager

Grain Valley, MO · On-site

$63K - $90K/yr

As a Field Service Manager you will be responsible for 8-15 technicians who you will be directing, coaching, and developing technicians to create a high-performing team that delivers the best ...

EchoStar

Field Service Manager

Chesapeake, VA · On-site

$63K - $90K/yr

As a Field Service Manager you will be responsible for directing, coaching, and developing technicians to create a high-performing team that delivers the best customer service possible. This highly ...

United Rentals

Field Service Manager

Austin, TX · On-site

As a Field Service Manager at United Rentals, you'll be the leader of a major maintenance ... You will have direct supervision responsibilities for all field repair and maintenance employees.

Burroughs, Inc.

Field Service Manager

Austin, TX · On-site

$75K - $90K/yr

The Field Service Manager role possesses transformational leadership ability, exceptional ... Mentor and lead all direct reports to achieve optimal efficient performance. * Monitor, review and ...

Vector Security

Field Service Manager

Warrendale, PA · On-site

Our Field Service Manager maintains the efficient direction of the field staff in dealing with installation, service, support and repair of security, fire, CCTV, and access control systems. This ...

Sila Services

Field Service Manager

Lynchburg, VA · On-site

Field Service Manager Davis Heating, Cooling, Plumbing & Electric - Lynchburg, VA At Davis Heating, Cooling, Plumbing & Electric, we believe great service starts with great people. For over 79 years ...

Emerson

Field Service Manager

Tinley Park, IL · On-site

$90K - $150K/yr

As a Field Service Manager you will lead and manage the overall direction, coordination, and execution of Field Service activities for turbine projects. This role is critical in ensuring successful ...

WillScot

Field Service Manager II

Tampa, FL · On-site

The Field Service Manager (FSM) manages all delivery, field repair and service, installations and ... Provides direct and indirect managerial oversight to branch operational employees to include, as ...

WillScot

Field Service Manager II

Tampa, FL · On-site

The Field Service Manager (FSM) manages all delivery, field repair and service, installations and ... Provides direct and indirect managerial oversight to branch operational employees to include, as ...

ABB

Field Service Manager

CA · Remote

ELSE Regional Manager Americas __ The Area Field Service Manager (AFSM) focuses on operational excellence and profitable growth in the electrical service (ELSE) market. This leader demonstrates ...

City of Shakopee, MN

Join Emerson and make an impact! We're looking for a Regional Field Services Manager to lead our ... You are responsible for ensuring that your direct reports are fully trained and follow all policies ...

D2B Groups

Field Service Manager (Equipment)

Garner, NC · On-site

$80/hr

We are seeking a dedicated Field Service Manager to join our cllient's growing team. In this role, you will oversee the daily operations of our service department, ensuring efficient service delivery ...

D2B Groups

Field Service Manager (Equipment)

Garner, NC · On-site

$80/hr

We are seeking a dedicated Field Service Manager to join our cllient's growing team. In this role, you will oversee the daily operations of our service department, ensuring efficient service delivery ...

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Director Field Service Manager information

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$144.5K

How much do director field service manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for director field service manager in the United States is $99,965.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,500.00 and $141,000.00 per year, depending on experience, location, and employer.

What are popular job titles related to Director Field Service Manager jobs?

For Director Field Service Manager jobs, the most frequently searched job titles are:

Infographic showing various Director Field Service Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $99,965 per year, or $48.1 per hour.

Field Service Manager

The Woodlands, TX • On-site

Documation, Inc.
See more jobs at Documation, Inc.external

Other

Retirement, PTO

Re-posted 6 hours ago

Key responsibilities

  • Supervise and support Field Service Technicians.

  • Respond to customer and internal service-related inquiries and resolve escalated issues.

  • Coordinate shop workflow by assigning equipment repairs to meet service and delivery commitments.

Job description

Position: Field Service Manager

Department: Service

Reports To: VP of Service

Salary Grade: DOE

FLSA Status: Salary / Exempt

Location: Houston

Company Overview

DOCUmation is a privately-held technology solutions company that provides IT, print, and software-managed services to businesses and other organizations through Texas. Headquartered in San Antonio, TX, our company has been serving customers for more than 30 years.

Description

The Service Manager is responsible for leading all field service operations within the assigned branch to deliver exceptional customer service, achieve operational and financial objectives, and develop a high-performing team. This role oversees service quality, workforce planning, employee performance, and operational efficiency while using data and key performance metrics to drive continuous improvement. The Service Manager partners with cross-functional teams to support company initiatives and ensure alignment with the organization's mission, values, and strategic goals.

Responsibilities
  • Supervise and support Field Service Technicians.
  • Provide ongoing coaching, performance feedback, and conduct performance and compensation reviews.
  • Lead regular team meetings to communicate priorities, improve performance, and address operational issues.
  • Evaluate staffing needs and allocate resources based on workload and productivity.
  • Respond to customer and internal service-related inquiries and resolve escalated issues.
  • Review and approve employee timecards, attendance records, and expense reimbursements for payroll processing.
  • Coordinate shop workflow by assigning equipment repairs to meet service and delivery commitments.
  • Manage loaner equipment inventory and utilization.
  • Monitor technician productivity, travel activity, and service metrics.
  • Analyze department performance, service profitability, and operational metrics to drive continuous improvement.
  • Achieve departmental financial and operational performance goals.
Experience & Required Skills
  • Five (5) or more years of experience servicing office technology, copier, or related equipment.
  • Previous experience leading, supervising, or mentoring technical service personnel.
  • Strong working knowledge of office technology products and equipment supported by the company.
  • Excellent verbal and written communication skills.
  • Strong analytical, problem-solving, and decision-making abilities.
  • Proficiency with computers and standard business software, including accurate data entry and documentation.
  • Valid driver’s license and driving record that meets company requirements.
  • Ability to communicate effectively with customers, coworkers, and vendors in person, by phone, and electronically.
Education & Certification
  • High school diploma or equivalent required.
  • Associate degree in Electronics or a related technical field preferred, or an equivalent combination of education, training, and relevant work experience.
Physical Requirements
  • Ability to safely lift, carry, and move equipment, parts, and supplies weighing up to 50 pounds.
  • Ability to perform the physical duties of the position, including moving, positioning, and servicing equipment, which may require bending, kneeling, crouching, reaching, pushing, pulling, and working in confined spaces.
Benefits
  • Generous Paid Time Off (PTO) policy
  • Parental and caregiver leave
  • Quarterly bonuses for eligible positions
  • Paid holidays
  • 401(k) plan with employer matchEmployee Assistance Fund
  • Pre-paid legal coverage available
  • FSA and HSA options

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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