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Director External Affairs Jobs in Springfield, MA

Holyoke Community College

Research Analyst

Holyoke, MA · On-site

$69K - $76K/yr

Academic Affairs Opening Date: 07/13/2026 Closing Date: 8/3/2026 11:59 PM Eastern About Holyoke ... Reporting to the Senior Associate Director of Institutional Effectiveness & Strategic Analytics ...

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Director External Affairs information

What does a Director of External Affairs do?

A Director of External Affairs manages an organization's relationships with external stakeholders, including government agencies, media, community organizations, and industry partners. They develop communication strategies, advocate for policy initiatives, and enhance the organization's public image. Their role often involves overseeing public relations, corporate social responsibility efforts, and regulatory affairs to align external engagement with business goals. Effective Directors of External Affairs ensure that the organization maintains positive relationships and a strong reputation within its industry and community.

What are the key skills and qualifications needed to thrive in the Director External Affairs position, and why are they important?

To thrive as a Director External Affairs, you need expertise in public relations, government affairs, and strategic communication, often supported by a bachelor's or master's degree in communications, public policy, or a related field. Familiarity with customer relationship management (CRM) tools, media monitoring software, and legislative tracking systems is valuable, as are certifications in public affairs or project management. Exceptional interpersonal skills, political savvy, and the ability to build strong networks set standout candidates apart. These competencies are crucial for effectively managing organizational reputation, advocating for company interests, and fostering strong external partnerships.

What are some typical daily responsibilities for a Director of External Affairs?

As a Director of External Affairs, your daily responsibilities may include developing and executing strategies to strengthen relationships with government agencies, industry partners, the media, and community stakeholders. You will often coordinate cross-functional teams to address legislative issues, prepare briefing materials for senior leadership, and represent the organization at external events or meetings. Additionally, tracking relevant policy developments and responding to emerging public relations challenges are key aspects of the role. Collaboration with internal teams such as legal, marketing, and executive leadership is also common to ensure cohesive advocacy and messaging.

What job categories do people searching Director External Affairs jobs in Springfield, MA look for? The top searched job categories for Director External Affairs jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Director External Affairs jobs? Cities near Springfield, MA with the most Director External Affairs job openings:
Director External Affairs jobs near you
Infographic showing various Director External Affairs job openings in Springfield, MA as of July 2026, with employment types broken down into 69% Full Time, 27% Part Time, 2% Temporary, and 2% Contract. Highlights an 74% Physical, 3% Hybrid, and 23% Remote job distribution.

Director of External Affairs and Deputy Communications Director

State of Connecticut

Hartford, CT • On-site

$70K - $80K/yr

Full-time

Posted 25 days ago

Job description

Introduction
The State of Connecticut, Office of the Lieutenant Governor, is seeking a qualified candidate for the position of Director of External Affairs and Deputy Communications Director (Executive Office Administrative Aide 1). The individual will plan and execute public events, lead digital communications strategy and execution, oversee constituent services, and co-manage the office's internship program.
WHAT WE CAN OFFER YOU
  • Visit our new State Employee Benefits Overview page!
  • Professional growth and development opportunities
  • A healthy work/life balance to all employees

APPOINTMENT
Appointed by the Governor in accordance with the provisions of Sections 3-1 and 5-198 (10) and (18) of the Connecticut General Statutes.
KEY RESPONSIBILITIES
  • Event planning: Plan, execute, and staff public events hosted by the Lt. Governor.
  • Memorandum drafting: Prepare and draft memos for events attended by the Lieutenant Governor.
  • Social media: Develop and execute regular social media content across Facebook, Instagram, X/Twitter, and LinkedIn.
  • Digital content: Produce short-form video content featuring the Lt. Governor.
  • Constituent services: Oversee all constituent inquiries received and determine the appropriate routing to state agencies, legislators, or municipal officials.
  • Acting Communications Director: Serve as Acting Communications Director during absences, including handling press coordination, drafting statements, and updating the website as needed.
  • Internship program: Co-manage recruitment, interviewing, onboarding, training, scheduling, and supervision of interns.

POSITION HIGHLIGHTS
  • Full-time
  • First shift
  • Location: Hartford, CT
  • Office/on-site work environment

Selection Plan
FOR ASSISTANCE IN APPLYING:
Check out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Toolkit for additional support throughout the recruitment process.
BEFORE YOU APPLY:
  • Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified.
  • Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date listed on the job posting.
  • Resume Policy: Per Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency.
  • Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.
  • Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing DAS.SHRM@ct.gov (Opens in a New Window).
  • Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.
  • Note: The only way to apply to this posting is via the 'Apply' or 'Apply Online' buttons on the official State of Connecticut Online Employment Center job posting.

AFTER YOU APPLY:
  • Some email providers may experience delays or issues delivering messages. To avoid missing important updates-such as referral questionnaires or interview scheduling links-please check your Personal Status Board regularly.
  • For added convenience, you can also enable text (SMS) notifications. To do this, log in to your Personal Status Board and select "Update My Contact Information."
  • Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire's expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).
  • Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression!
  • Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.
  • The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
  • Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at www.ct.gov/ethics.
  • This employer may participate in E-Verify and will provide the federal government with your Form I-9 information to confirm work authorization.

QUESTIONS? WE'RE HERE TO HELP:
Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Frank DeCusati at frank.decusati@ct.gov (Opens in a New Window).
Join the State of Connecticut and take your next career step with confidence!
PURPOSE OF JOB CLASS (NATURE OF WORK)
In the Office of the Governor or Lieutenant Governor this class serves as an assistant in a wide variety of administrative, staff or liaison functions.
PREFERRED QUALIFICATIONS
  • Communications and digital content creation experience
  • Excellent writing and interpersonal skills
  • Experience managing sensitive and confidential information with discretion
  • A bachelor's degree
  • Experience working in a fast-paced environment and adapting quickly to shifting priorities

Conclusion
AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER
The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.
ACKNOWLEDGEMENT
As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all inclusive of every task and/or responsibility.

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