Director Event Operations Jobs in Austin, TX (NOW HIRING)

We're looking for an Event Technology & Digital Experiences Manager to own Procore's event technology ecosystem supporting Tier 1 events, webinars, virtual events, and digital experiences. This role serves as the primary owner of Procore's event technology platforms, digital event portfolio, and technology governance, ensuring scalable, high-quality experiences that drive engagement, pipeline, operational excellence, and customer connection.

The Event Technology & Digital Experiences Manager partners closely with Campaign Marketing, Field Marketing, Event Producers, Revenue Operations, Content, IT, and external vendors to lead event technology strategy while serving as the Event Producer for Procore's strategic webinars, virtual events, and digital experiences. As the Center of Excellence for event technology, this role drives AI-first innovation, automation, platform strategy, governance, and scalable self-service capabilities while enabling global marketing teams to deliver world-class event experiences.

As the primary event technology lead for Procore's Tier 1 event portfolio, including our flagship event Groundbreak, this role provides strategic oversight of event technology, registration platforms, vendor management, and onsite technology execution. Success in this role requires balancing year-round ownership of event technology and digital experiences with concentrated support for Tier 1 events during peak planning and execution periods.

This role reports to the Sr. Director, Event Marketing Operations. This position has the opportunity to be based in our Austin, TX office or work remotely from any U.S. location. We're looking for someone to join us immediately.

What You'll Do

• Serve as the strategic owner of event technology for Procore's Tier 1 event portfolio, including Groundbreak, Innovation Summit, and other event programs, driving technology strategy, operational readiness, decision-making, and issue resolution throughout the event lifecycle.

• Lead end-to-end event technology strategy, planning, vendor coordination, testing, and onsite execution for Tier 1 events, overseeing registration technology, attendee management, mobile applications, lead retrieval, session scanning, reporting, live AV production, and related event technology solutions to deliver seamless attendee experiences.

• Serve as the Event Producer for Procore's digital event portfolio, including strategic webinars, virtual events, livestreams, and Tier 1 digital experiences, including Groundbreak+.

• Own the end-to-end planning, production, technical execution, and delivery framework for digital events, ensuring high-quality attendee experiences and measurable business impact.

• Own the strategy, administration, governance, and optimization of Goldcast, RainFocus, Cvent, and other event technology, ensuring platforms are scalable, secure integrated, AI-enabled, and optimized for business success.

• Represent Event Marketing as the event technology and AI subject matter expert, partnering with Marketing's AI Council and cross-functional technology leaders to identify, pilot, and scale AI capabilities that transform event experiences and operational efficiency.

• Lead Procore's Event Technology Center of Excellence by establishing AI-enabled global standards, governance, templates, playbooks, and scalable self-service capabilities that empower global marketing teams to deliver consistent, efficient, and high-quality event experiences.

• Serve as Procore's event technology subject matter expert, providing strategic guidance, enablement, reporting, and performance insights in partnership with Revenue Operations to drive platform adoption, optimize attendee engagement, and continuously improve business outcomes.

What We're Looking For

• 6+ years of experience in event technology, digital events, webinar production, event operations, marketing operations, or a related field.

• Experience owning enterprise event technology platforms such as RainFocus, Cvent, Goldcast, ON24, Bizzabo, Zoom Events, or similar solutions.

• Experience leading digital event production, webinars, virtual events, and Tier 1 conferences.

• Demonstrated passion for AI, automation, and emerging technologies that improve event experiences and operational efficiency.

• Experience leading platform strategy, governance, vendor management, and cross-functional event technology initiatives.

• Strong project management, stakeholder management, and technical troubleshooting skills in fast-paced environments.

• Experience building scalable processes, global standards, enablement programs, and Centers of Excellence.

• Excellent communication and collaboration skills with the ability to influence cross-functional teams and drive organizational change

Base Pay Range:

This role may also be eligible for Equity Compensation and/or Bonus Incentive Compensation. Procore is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location.

Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.

A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.