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Director Event Operations Jobs in Washington (NOW HIRING)

Hartford Technology Rental

Be Seen First

On-Site Event Registration Tech

Washington, DC · On-site

Communicate effectively regarding event status, technical issues, and operational updates. Experience * Required: Proven, direct experience in on-site registration management at conferences, trade ...

Viderity

Events Project Manager

Alexandria, VA · On-site

$117K - $137K/yr

Event Logistics and Operations * Oversee venue coordination including contracts, electrical ... Manage shipping and receiving logistics for event materials, including direct-to-site delivery ...

Viderity Inc.

Events Project Manager

Alexandria, VA · On-site

$137K/yr

Event Logistics and Operations * Oversee venue coordination including contracts, electrical ... Manage shipping and receiving logistics for event materials, including direct-to-site delivery ...

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Director Event Operations information

What does a director of event operations do?

A Director of Event Operations is responsible for overseeing all aspects of event planning and execution within an organization. This includes coordinating logistics, managing staff and vendors, ensuring event budgets are maintained, and troubleshooting any issues that arise before or during the event. They work closely with clients, stakeholders, and other departments to ensure that events run smoothly and meet organizational goals. Their leadership is crucial for delivering successful events that meet expectations and create positive experiences for attendees.

What are the key skills and qualifications needed to thrive as a director of event operations, and why are they important?

To thrive as a Director of Event Operations, you need extensive experience in event planning, logistics management, and a background in hospitality or business, often supported by a relevant bachelor's degree. Familiarity with event management software, budgeting tools, and project management systems is essential. Leadership, problem-solving, and exceptional communication skills set top performers apart in this position. These skills ensure seamless event execution, efficient team coordination, and high client satisfaction in a dynamic environment.

How does a director of event operations typically collaborate with other departments to ensure successful event execution?

A Director of Event Operations works closely with various internal teams such as marketing, sales, finance, and facilities to coordinate all aspects of event planning and execution. They lead cross-functional meetings to align on event objectives, logistics, and resource allocation, ensuring each department understands its responsibilities and timelines. Effective communication and leadership are key, as the director must balance competing priorities and resolve issues quickly to keep events on track. This collaborative approach not only streamlines operations but also enhances the attendee experience and overall success of the event.

What is the difference between Director Event Operations vs Event Manager?

AspectDirector Event OperationsEvent Manager
ResponsibilitiesOversees overall event strategy, manages multiple teams, and ensures event success at a high levelExecutes event plans, manages logistics, and coordinates on-site activities
Required CredentialsBachelor's degree in hospitality, marketing, or related field; extensive experience in event planningBachelor's degree or diploma; experience in event coordination
Work EnvironmentCorporate offices, large event venues, overseeing multiple eventsOn-site at event locations, managing day-to-day event operations

The main difference between a Director Event Operations and an Event Manager lies in scope and level of responsibility. The Director oversees strategic planning and multiple events, while the Event Manager handles the execution of individual events. Both roles require relevant experience and credentials, but the Director's role is more focused on leadership and high-level coordination.

What are the most commonly searched types of Event Operations jobs in Washington?

The most popular types of Event Operations jobs in Washington are:

Director Event Operations jobs near you

Manager, Registration and Operations

The Skoll Foundation

Washington, DC • On-site

Other

Medical, Dental, Vision, Retirement

Re-posted 2 days ago

Job description

Role
The Skoll Foundation is hiring a Manager, Registration & Operations based in Washington, DC. This role is eligible for a hybrid work schedule, including Tuesday, Wednesday, and Thursday required onsite in the Washington, DC office. Candidates should reside within 50 miles of Washington, D.C.
The Skoll Foundation is a private grantmaking foundation that seeks to build a sustainable world of peace and prosperity for all by investing in, connecting, and championing social entrepreneurs and other social innovators. Together, we advance bold and equitable solutions to the world's most pressing problems.
The Manager, Registration & Operations is a critical member of the Skoll Convenings team, responsible for the end-to-end delegate curation and registration experience across all Skoll-hosted convenings - with a primary focus on the Skoll World Forum. This role bridges strategic planning and on-the-ground execution: owning the technical build and rollout of tech systems, managing the SWF registration experience from invitation through onsite arrival, and providing meaningful production and operations support to the team.
Reporting to the Associate Director & Producer, Convenings, the Manager works cross-functionally with IT, Communications, Community, and external partners to deliver a seamless, high-quality delegate experience. This role also stewards the event technology stack and Salesforce CRM for convenings, driving process improvements that strengthen the team's operational foundation.
Ideal Candidate
The ideal candidate is self-directed, technically fluent, and exceptionally organized - with the composure to manage complex logistics under pressure and the collaborative instincts to work cross-functionally across a small, dynamic team.
A detail-oriented systems thinker, the Manager will bring experience with registration platforms and CRM tools, and the ability to translate technical requirements into smooth delegate-facing experiences. They will be a problem-solver who anticipates issues before they arise, communicates clearly with both technical and non-technical partners, and brings genuine care for the quality and accessibility of the delegate experience. The Manager will thrive in a role that blends technical build-out with people-facing coordination, and will be motivated by the Skoll Foundation's mission to catalyze transformational social change.
Responsibilities
Delegate Curation & Registration (50%)
  • Develop delegate curation and invitation criteria annually; enforce deadlines for staff and external referrals; establish and monitor curation goals
  • Oversee end-to-end registration platform design, build, and rollout in partnership with IT - including Salesforce integration, form design, testing, training, and troubleshooting
  • Own on-site registration and badging process; manage registration team and seasonal contractors
  • Develop streamlined and user friendly registration processes for special delegate groups (e.g., Global Access Pathways, funder bundles)
Event Operations & Production Support (15%)
  • Support various event production logistics; interface with external production partners and vendors on key milestones
  • Coordinate staff travel and accommodation for SWF and other Skoll convenings (e.g., UNGA)
  • Support vendor contracting processes and invoice management
  • Provide data research and analysis for event-related projects; support event security coordination
Delegate Experience (15%)
  • Coordinate across teams to develop SWF resources including website content, Delegate Guide, staff role assignments; etc
  • Manage seating plans for New Theatre and other SWF venues
Tech & Systems (20%)
  • Steward event tech content and data: microsite/schedule content, mobile app integration, registration platform configuration; IT owns development and infrastructure
  • Drive internal process improvements across registration and operations workflows
  • Manage cross-departmental collaboration systems for SWF
  • Oversee registration@skoll.org and convenings@skoll.org inboxes
  • Maintain Salesforce CRM for convenings: campaigns, contacts, data cleansing, dashboards
  • Support event communications with the Communications team
Required Education and Experience
While no one candidate will embody all the qualifications below, the ideal candidate will possess many of the following professional and personal abilities, attributes, and experiences:
  • A Bachelor's degree or equivalent experience and a minimum of five (5) years of experience in event operations, registration management, or program coordination.
  • Demonstrated experience with event registration systems, attendee management, and/or CRM platforms - Salesforce strongly preferred.
  • Exceptional attention to detail and organizational skills; ability to manage multiple concurrent workstreams.
  • Excellent client-facing skills; composure and professionalism in high-pressure environments.
  • Strong written and verbal communication skills.
  • High proficiency with Salesforce, Asana, Excel, PowerPoint, Outlook, and Word.
  • Ability to travel domestically and internationally, including extended onsite time at the Skoll World Forum in Oxford, UK.
  • Able to work onsite three days a week, Tuesday, Wednesday, and Thursday, in Washington, DC, and within fifty miles of the Skoll office. Locational proximity of fifty miles or closer to the Washington, DC office is required for consideration.
Preferred Education & Experience
  • Direct experience within philanthropy, social entrepreneurship, global issues, or the social sector.
  • Experience with CVENT or similar event registration platforms in a large-scale convening context.
  • Experience supporting event budget management and vendor coordination.
Cultural Alignment
  • Enthusiastic and flexible collaborator with humility, a positive demeanor, and exceptional service orientation, ready to roll up sleeves and collaborate across the Foundation's small team.
  • A keen sense of integrity, professionalism, and commitment to creating a positive organizational culture.
  • Comfortable working in a fast-paced environment and adaptable to change.
  • Interest in social innovation and alignment with the Skoll Foundation's mission to catalyze transformational social change.

Benefits
The Skoll Foundation offers a comprehensive benefits package including a discretionary 10% employer sponsored retirement contribution, flexible time off, paid holidays, medical, dental, and vision coverage, and generous retirement plan offerings.
Salary Range
The full salary range for this role is $108,571 to $152,145 USD. New hires typically start between the range minimum and midpoint, or $108,571 to $130,410 USD, based on job-related skills, experience, and expertise evaluated during the interview process.
The Skoll Foundation is an equal opportunity employer. We encourage applications from candidates of all backgrounds.

Apply