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Director Disney Call Center Jobs in Indiana (NOW HIRING)

Verida Inc

Onsite State Director

Indianapolis, IN · On-site

Direct and/or delegate all business function management tasks and ensure appropriate and timely ... Provide oversight of call center operations to ensure quality interactions with clients, members ...

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Director Disney Call Center information

What is the difference between Director Disney Call Center vs Customer Service Manager Disney Call Center?

AspectDirector Disney Call CenterCustomer Service Manager Disney Call Center
Primary FocusOversees overall call center operations, strategy, and team leadershipManages daily customer service team activities and performance
Required CredentialsBachelor's degree, leadership experience, industry knowledgeHigh school diploma or equivalent, customer service experience
Work EnvironmentExecutive office, strategic planning sessionsCall center floor, team meetings
Typical ResponsibilitiesSetting policies, managing budgets, high-level decision makingTraining staff, resolving customer issues, monitoring service quality

The main difference between a Director Disney Call Center and a Customer Service Manager Disney Call Center lies in scope and responsibilities. The director focuses on strategic leadership and overall operations, while the manager handles day-to-day team management and customer interactions. Both roles require customer service knowledge, but the director's role is more strategic and senior.

What are the most commonly searched types of Disney Call Center jobs in Indiana?

The most popular types of Disney Call Center jobs in Indiana are:

What cities in Indiana are hiring for Director Disney Call Center jobs?

Cities in Indiana with the most Director Disney Call Center job openings:

Director Disney Call Center jobs near you

Call Center- Support Services Coordinator

Cardinal Services, Inc.

Warsaw, IN • On-site

$16.96/hr

Other

Retirement

Posted 20 days ago

Job description

On-Site Call Center Coordinator

Location: Warsaw, IN, USA Hourly Rate: Starting at $16.96 (based on experience) Job Type: Part-Time 20 hours a week. Every Friday and Saturday 10 pm-8 am

Position Overview: We are seeking a dedicated and proactive On-Site Call Center Coordinator to serve as a key liaison between clients, staff, families, and community members. This role will act as the primary point of contact for all questions related to medical risk plans, behavior support plans, crisis intervention, and staffing and scheduling needs. The ideal candidate will work on-site and be responsible for reviewing and scanning client records to ensure accuracy and continuity of care.

Key Responsibilities:

  • Serve as the main point of contact for clients, staff, families, and community members for all inquiries.
  • Partner with staff and clients to implement medical risk and behavior support plans.
  • Provide proactive crisis intervention when needed.
  • Manage staffing and scheduling changes effectively.
  • Review, scan, and maintain client records for accuracy and compliance.

Requirements:

  • Must be at least 18 years old.
  • High school diploma or equivalent preferred.
  • Previous experience in a Call Center or as a Direct Support Professional is a plus.
  • Strong communication skills and the ability to manage multiple tasks simultaneously.
  • Ability to handle sensitive situations with professionalism and discretion.

Shift Hours:

  • Friday 10 pm to Saturday 8 am, Saturday 10 pm- Sunday 8 am.

Schedule & Benefits:

  • Benefits package for Part-time employees, include:
    • Employee Assistance Program (EAP)
    • Retirement Plan
    • Employee Referral Bonus
    • Flexible Scheduling
    • Paid Training and Continued Education Opportunities
    • Advancement Opportunities

EEO/ADA Compliant

Join us in making a meaningful impact! Apply today.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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About Cardinal Staffing Services

Sourced by ZipRecruiter

Cardinal Services, Inc. was founded in Port Clinton, Ohio in 1994. Since that time, we have grown and expanded into 5 states with 11 offices, delivering custom staffing and recruiting solutions to diverse markets. With over 25 years in the industry, Cardinal Staffing Services is recognized as a leader in the staffing and temp agency business. Clients come back to us again and again because we deliver high-quality people every time. Our commitment to making exceptional matches has helped our clients expand their businesses, helped our candidates build meaningful careers, and has made our communities stronger. Our team leverages technology, advanced recruiting tools and good, old-fashioned recruiting tactics to connect people and businesses. As the link between employer and employee, it is our mission to provide the best environment for making these connections.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Maumee, OH, US

Year founded

1994

Social media

Facebook

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