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Director Digital Operations information

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$31.9K

$101.1K

$168.6K

How much do director digital operations jobs pay per year?

As of Aug 22, 2026, the average yearly pay for director digital operations in Iowa is $101,140.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,900.00 and $127,300.00 per year, depending on experience, location, and employer.

What does a director of digital operations do?

A Director of Digital Operations oversees an organization's digital strategies, technologies, and workflows to optimize efficiency and performance. They manage digital transformation initiatives, ensuring that systems, platforms, and processes align with business goals. This role often involves leading cross-functional teams, improving digital user experiences, and leveraging data analytics for decision-making. Additionally, they ensure seamless integration of digital tools and technologies to drive operational excellence and business growth.

What are the typical challenges a director of digital operations faces on the job?

Directors of Digital Operations often navigate the challenges of aligning digital initiatives with overall business objectives while managing cross-functional teams. They must continuously adapt to rapidly changing technologies, ensure data security, and optimize processes for efficiency. Balancing strategic vision with hands-on problem-solving is key, as this role often bridges multiple departments—from IT to marketing and customer service. Overcoming these challenges requires strong leadership, adaptability, and a proactive approach to innovation.

What are the key skills and qualifications needed to thrive as a director of digital operations?

To thrive as a Director Digital Operations, you need a robust background in digital strategy, operations management, and leadership, often backed by a bachelor's or master's degree in business, marketing, or a related field. Familiarity with digital platforms, analytics tools such as Google Analytics, CRM systems, and certifications in project management (e.g., PMP, Agile) are highly valuable. Excellent communication, problem-solving, and team-building skills distinguish top performers in this role. These competencies are essential for driving seamless digital operations, fostering collaboration, and achieving organizational objectives in a rapidly evolving digital landscape.

What are the most commonly searched types of Digital Operations jobs in Iowa?

The most popular types of Digital Operations jobs in Iowa are:

What are popular job titles related to Director Digital Operations jobs in Iowa?

For Director Digital Operations jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Director Digital Operations jobs in Iowa look for?

The top searched job categories for Director Digital Operations jobs in Iowa are:

What cities in Iowa are hiring for Director Digital Operations jobs?

Cities in Iowa with the most Director Digital Operations job openings:

Director Digital Operations jobs near you

Director, Digital Commerce and Customer Experience

nfmstaff

Des Moines, IA • On-site

Full-time

Posted 9 days ago

Job description

Job Description: Your Piece of the Puzzle

 

NFM is seeking a strategic, customer-focused digital commerce leader to own the performance, roadmap, continuous evolution, and growth of our ecommerce business. As Director, Digital Commerce & Customer Experience, you will be accountable for online revenue, digital business performance, customer experience, and profitability across NFM's ecommerce channel. Reporting directly to the Chief Merchandising Officer, you will lead the strategy for site merchandising, customer journey optimization, digital discovery, and conversion performance, partnering across merchandising, marketing, product, analytics, operations, and technology to drive profitable growth and a seamless omnichannel customer experience. This is a highly visible leadership role focused on digital experience, commercial performance, and enterprise impact.

This position will work a hybrid schedule requiring the candidate to reside in NE, IA, MO, KS or TX and in commuting distance to one of our retail locations.

Job Duties: A Day in the Life

  • Manage: Own the ecommerce business strategy, digital commerce roadmap, and site experience strategy to drive revenue growth, profitability, conversion, and customer engagement.
  • Lead: Deliver key business metrics including online revenue, profit, conversion, average order value, traffic, and customer engagement while identifying new growth opportunities.
  • Collaborate: Lead cross-functional teams and establish clear operating rhythms that accelerate execution across merchandising, marketing, product, analytics, operations, and technology.
  • Administer: Champion experimentation, personalization, and continuous optimization across the customer journey.
  • Own: Provide financial leadership for the ecommerce business, including planning, forecasting, performance reporting, and accountability for digital channel results.
  • Model: Shape a high-performing online journey across browse, product detail, cart, and checkout experiences that reflect the NFM brand.
  • Foster: Build clear accountability and operating rhythms across teams to simplify execution and accelerate meaningful outcomes.

Your work will directly impact our ability to help people create a lifestyle they love, for the people they love—because that’s what we love.

Qualifications: Can You Check These Boxes?

  • 8-10+ years of experience in digital commerce, ecommerce, digital product, retail merchandising, customer experience, or a related leadership function.
  • Bachelor's Degree in Marketing, Advertising, related field or equivalent experience.
  • Demonstrated success improving online performance, conversion, digital selling outcomes, and customer experience.
  • Experience owning or influencing ecommerce revenue performance, business results, financial planning, forecasting, or P&L-related metrics.
  • Experience leading cross-functional work across merchandising, marketing, product, analytics, and technology teams.
  • Strong understanding of ecommerce KPIs, experimentation, search and SEO, and digital roadmap prioritization.
  • Ability to influence, simplify complex work, and lead change in a fast-paced, matrixed environment.
  • Retail or omnichannel experience preferred.
  • Pre-employment screening includes, but isn’t limited to, motor vehicle and criminal background check.

Apply