Pay Range: $15.30 - 16.99 hourly
Job Description: Your Piece of the Puzzle
ย
Do you like helping others? NFM is looking for a Cashier/Customer Service Assistant to create a world class experience for our customers. In this position, you will engage with customers as you process their orders, resolve concerns or direct phone calls. If you have a knack for creative problem solving and providing timely customer satisfaction, this is the job for you!
Job Duties: A Day in the Life
- Connect: Provide a friendly, welcoming face while relating with our customers through conversationย
- Assist: Resolve various situations over the phone or in-person for internal/external customers
- Evaluate: Determine what service is necessary and negotiate settlements
- Process: Prepare appropriate paperwork, issue refunds, exchanges, cancellations and service claims while following processes to ensure error-free customer orders
- Be Memorable: Establish a lasting, positive impression that creates customers for life
Your work will directly impact our ability to help people create a lifestyle they love, for the people they loveโbecause thatโs what we love.
Qualifications: Can You Check These Boxes?
- High School Diploma or GED preferred
- 6 months of customer service experience preferred
- 6 months of cash handling experience preferred
- If candidate does not meet preferred requirement a proofreading test should be administered
- Knowledge of general credit information preferred
- Working knowledge of computers required
- English/Spanish bilingual speakers preferred
- Ability to work night, weekend and/or early morning hours based on business needs.
- Pre-employment screening includes, but isnโt limited to criminal background check