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Director Desktop Engineering Jobs (NOW HIRING)

Clera

Staff Engineer - Agentic AI

San Francisco, CA · On-site

$160K - $250K/yr

... desktop engineering tools. This is a high-impact, senior technical leadership role reporting ... You'll join a small, senior team and have a direct line to executive leadership. The role is on ...

Clera

Staff Engineer - Agentic AI

San Francisco, CA · On-site

$160K - $250K/yr

... desktop engineering tools. This is a high-impact, senior technical leadership role reporting ... You'll join a small, senior team and have a direct line to executive leadership. The role is on ...

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How much do director desktop engineering jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for director desktop engineering in the United States is $45.20, according to ZipRecruiter salary data. Most workers in this role earn between $27.88 and $57.93 per hour, depending on experience, location, and employer.

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Infographic showing various Director Desktop Engineering job openings in the United States as of August 2026, with employment types broken down into 92% Full Time, 4% Part Time, 3% Contract, and 1% Nights. Highlights an 85% Physical, 4% Hybrid, and 11% Remote job distribution, with an average salary of $94,019 per year, or $45.2 per hour.

Deskside IT Support Engineer (Mac/Apple Specialist) - Dedicated On-Site

Manhattan, NY • On-site

Xperteks Computer Consultancy, Inc.
1 - 10 employees
Learn more about Xperteks Computer Consultancy, Inc.external

Other

Medical, Retirement, PTO

Posted 10 days ago

Job description

Location: New York, NY – Fully On-Site at Client Location

Employment Type: Full-Time, Permanent

Are you a macOS expert who thrives on face-to-face interaction? We are seeking a dedicated Deskside IT Support Engineer to join our team. In this role, you will be employed by our MSP, but you will work 100% on-site as a dedicated, embedded engineer at one of our premier corporate client locations. You will serve as the trusted, visible face of IT, providing high-touch desktop support specifically tailored to a heavy Mac environment. This role combines the stability and growth opportunities of an established MSP with the focus and community of a dedicated single-site placement.

Key Responsibilities

  • On-Site Support: Provide elite, face-to-face deskside technical support for local executives and staff.
  • Apple Ecosystem Management: Troubleshoot, configure, and deploy MacBooks, iMacs, iPhones, and iPads.
  • Hardware & Software Lifecycle: Handle local hardware repairs, data migrations, and software installations.
  • MDM Administration: Utilize Addigy to manage, patch, configure, and secure macOS endpoints.
  • Documentation & Tickets: Keep highly accurate, up-to-date documentation and track your daily tasks.
  • Cross-Platform Integration: Assist users with Microsoft 365, Google Workspace, and enterprise VPNs on macOS.
  • VIP Support: Deliver white-glove, priority technical assistance to C-suite executives and VIP users.
  • MSP Liaison: Act as the primary on-site bridge between the client’s local staff and our remote MSP service desk.

Qualifications & Skills

  • Experience: 3+ years in a deskside support or desktop engineering role, preferably within an MSP or corporate enterprise.
  • OS Expertise: Advanced, deep-dive troubleshooting knowledge of macOS and iOS.
  • MDM Knowledge: Hands-on experience using Addigy or another similar MDM for Apple device management.
  • MSP Tools: Experience utilizing Autotask for ticketing and ITGlue for documentation is a major plus.
  • Soft Skills: Exceptional customer service, clear communication, and a polished professional presence.
  • Autonomy: Ability to manage your daily on-site ticket queue independently with minimal direct supervision.
  • Certifications: Apple Certified Support Professional (ACSP) or Addigy certifications are highly desirable..

What We Offer

  • The dynamic culture and career path of a leading Managed Service Provider.
  • The consistency of working at a single, dedicated modern client workplace.
  • Competitive salary, comprehensive healthcare benefits, 401(k) matching, and paid time off.
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