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Director Customer Sales Support Representative Jobs in Indiana

Hydrotech, Inc

Inside Sales Rep

Fort Wayne, IN · On-site

$22 - $30/hr

Job Type Full-time Description The Inside Sales & Customer Support Representative serves as the primary point of contact for an assigned customer base, managing quote requests, purchase orders ...

Selerix

Benefits Support Representative

Indianapolis, IN · Remote

$16.25 - $20.75/hr

Benefits Support Representative (Level 2) Department: Client Success Reports To: Manager, Benefits ... customer service, a call center, or another employee-facing role * A track record of consistent ...

Selerix

Benefits Support Representative

Indianapolis, IN · On-site

$16.25 - $20.75/hr

Benefits Support Representative (Level 2) Department: Client Success Reports To: Manager, Benefits ... customer service, a call center, or another employee-facing role * A track record of consistent ...

BigIron

Equipment Sales Representative

Wabash, IN · On-site +1

$100K - $150K/yr

Description BigIron is hiring a full-time Equipment Sales Representative to support customers in the agriculture industry by selling BigIron's online auction services. This is a full-time employee ...

BigIron

Equipment Sales Representative

Huntington, IN · On-site +1

$100K - $150K/yr

Description BigIron is hiring a full-time Equipment Sales Representative to support customers in the agriculture industry by selling BigIron's online auction services. This is a full-time employee ...

BigIron

Equipment Sales Representative

Marion, IN · On-site +1

$100K - $150K/yr

Description BigIron is hiring a full-time Equipment Sales Representative to support customers in the agriculture industry by selling BigIron's online auction services. This is a full-time employee ...

BigIron

Equipment Sales Representative

Kokomo, IN · On-site +1

$100K - $150K/yr

Description BigIron is hiring a full-time Equipment Sales Representative to support customers in the agriculture industry by selling BigIron's online auction services. This is a full-time employee ...

BigIron

Equipment Sales Representative

Tipton, IN · On-site +1

$100K - $150K/yr

Description BigIron is hiring a full-time Equipment Sales Representative to support customers in the agriculture industry by selling BigIron's online auction services. This is a full-time employee ...

Parts Town

Director, Customer Partnerships

Fort Wayne, IN · On-site +1

$77K - $115K/yr

Sales & marketing activities for each customer include: building a business plan to maximize ... supported. We prioritize our positive workplace culture where collaboration, growth, and work-life ...

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Showing results 21-40

All JobsCustomer Sales Support Representative JobsDirector Customer Sales Support Representative JobsDirector Customer Sales Support Representative Jobs in Indiana

Director Customer Sales Support Representative information

What is the difference between Director Customer Sales Support Representative vs Customer Service Manager?

AspectDirector Customer Sales Support RepresentativeCustomer Service Manager
Primary FocusOversees sales support teams, drives customer sales strategiesManages customer service operations, ensures customer satisfaction
CredentialsTypically requires sales, business, or related experience; often a bachelor's degreeUsually requires customer service or management experience; often a bachelor's degree
Work EnvironmentCorporate sales/support departments, client-facing rolesCustomer service centers, call centers, retail or service settings
Industry UsageCommon in sales-driven industries like retail, tech, and manufacturingWidely used across retail, hospitality, and service industries

The main difference is that the Director Customer Sales Support Representative focuses on supporting sales efforts and managing sales support teams, while the Customer Service Manager emphasizes overall customer satisfaction and service operations. Both roles require strong communication skills and industry knowledge but serve different strategic functions within an organization.

What are the most commonly searched types of Customer Sales Support Representative jobs in Indiana?

The most popular types of Customer Sales Support Representative jobs in Indiana are:

What cities in Indiana are hiring for Director Customer Sales Support Representative jobs?

Cities in Indiana with the most Director Customer Sales Support Representative job openings:

Director Customer Sales Support Representative jobs near you

Inside Sales Rep

Hydrotech, Inc

Fort Wayne, IN • On-site

$22 - $30/hr

Full-time

Re-posted 8 days ago

Key responsibilities

  • Respond to customer emails, phone calls, and inquiries in a timely manner.

  • Process quote requests, purchase orders, and order-related requests.

  • Build and maintain strong customer relationships through exceptional service.

Job description

Job Type
Full-time
Description
The Inside Sales & Customer Support Representative serves as the primary point of contact for an assigned customer base, managing quote requests, purchase orders, customer inquiries, and sales opportunities. This role is responsible for building strong customer relationships, delivering exceptional service, and driving sales growth through responsive support, product guidance, and proactive communication.
Success in this position requires a commitment to Hydrotech's CARE values:
  • Commitment - Dedicated to customer success
  • Attention - Listen to understand customer needs
  • Responsibility - Take ownership and do what is right
  • Empathy - Treat customers with compassion and respect

This role works closely with customers, vendors, and internal teams to provide accurate quotes, manage orders, resolve issues, and ensure a positive customer experience while supporting Hydrotech's culture of integrity, collaboration, and accountability.
Key Responsibilities
Customer Service & Sales Support
  • Respond to customer emails, phone calls, and inquiries in a timely manner.
  • Process quote requests, purchase orders, and order-related requests.
  • Build and maintain strong customer relationships through exceptional service.
  • Identify opportunities for upselling and cross-selling products and services.
  • Resolve customer concerns and coordinate solutions with internal teams.
  • Document customer returns, complaints, and quality-related issues.
Quoting & Order Management
  • Prepare accurate quotes using ERP systems and vendor information.
  • Communicate with vendors and internal departments to gather quoting information.
  • Recommend alternative products or solutions when appropriate.
  • Process customer orders accurately and provide timely order acknowledgments.
  • Monitor order status and communicate estimated ship dates to customers.
  • Maintain accurate customer, product, and order records.
Warehouse & Material Handling Support
  • Receive and record incoming inventory.
  • Pick, package, and prepare products for shipment.
  • Maintain accurate inventory and shipping documentation.
Qualifications
  • High School Diploma or equivalent required.
  • 1-2 years of customer service, inside sales, or related experience preferred.
  • Strong verbal and written communication skills.
  • Excellent organizational skills and attention to detail.
  • Ability to solve problems and manage multiple priorities.
  • Basic computer, ERP, and Microsoft Office proficiency.
  • Team-oriented with a customer-first mindset.
Physical Requirements
  • Ability to sit and work at a computer for extended periods.
  • Frequent use of standard office equipment.
  • Ability to lift and carry materials up to 50 pounds occasionally.
  • Ability to analyze situations, make decisions, and solve problems effectively.
Work Environment
  • Full-time position averaging 40 hours per week.
  • Primarily indoor office environment with occasional warehouse responsibilities.
  • Use of standard office and warehouse equipment as needed.

Requirements
  • High School diploma or equivalent
  • 1-2 years customer service experience
  • Demonstrated ability to learn new systems and processes

Salary Description
$22.00 - $30.00 per Hour

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