Director Customer Experience Remote Jobs in Blue Ridge, GA

Amteck, a nationally recognized Top 50 Electrical Design-Build Contractor, is redefining what it means to deliver excellence in electrical construction. With decades of experience and a reputation built on a people first culture, safety, integrity, innovation, and customer satisfaction, we're proud to be at the forefront of the industry.

Amteck Technologiesspecializes in the design, installation, testing, certification, and support of structured cabling systems. This also includes systems installation and certification of fire alarms, paging/sound, CCTV and CATV. This is a growing division ofAmteck that offers competitive pay, benefits and room for advancement within the company.

Role Overview:

We are adding a Low Voltage Estimator to our Technologies team. Estimators in the Technologies department work with key individuals as well as our customers to price infrastructure and system projects such as Access Control, Intrusion, and CCTV. Estimators manage multiple project bids simultaneously and often must prioritize bids based on time constraints. They also attend site surveys and meetings as needed including but not limited to client meetings where they are called on to efficiently present our proposal and scope of work. The right individual for this role has a strong background in low voltage installation on large commercial projects and is well-versed in ANSI/TIA standards and BICSI best practices. They are also high-energy, high-integrity with strong communication skills and an aptitude for risk management and conflict resolution.

This position is eligible to be fully remote and will report to the Preconstruction Manager.

Responsibilities:

• Price structures for design/execution of large commercial projects such as Special System infrastructure and components, access control, intrusion, and CCTV

• Manage multiple project bids simultaneously, continuously prioritizing based on needs of the customer and the department

• Attend site surveys, pr-bid meetings, and project management meetings as needed

• Recognize and communicate risk on projects

• Organize and prepare scope of work description and price proposal

• Attend meetings with customers to present proposals and scope of work efficiently

• Prepare complete estimates and complete pricing for the necessary disciplines of work required

• Analyze key components of the project which may be used to the company's advantage in becoming the successful bidder

• Review successful bid/proposals with the project management team

• Assist in change order pricing as needed

Requirements:

• 2-5 years of experience in estimating low-voltage, commercial projects

• Large construction project experience

• Ability to review large bid packages for Div 27 &28 scope and spec details

• Experience working with a scope of 2,000+ cables

• Experience pricing systems installation (Access Control, Intrusion, CCTV) is required

• Possesses strong oral and written communication skills

• Fluent in ANSI/TIA standards and BICSI best practices

• Demonstrates strong conflict resolution and risk management skills

• Experience working with MS Office, Visio, and Accubid

Ready to build what's next? Apply with us today!

In 1977 Amteck was founded in Central Kentucky with the belief that growth only comes by listening and responding to both clients and employees. Four decades later, Amteck has grown from a small electrical contracting firm to a national leader in the design/build support electrical contracting industry. Amteck specializes in facility growth expansion initiatives of companies that operate in the manufacturing, industrial, process, food, and beverage, hospitality, healthcare, distribution facilities, and commercial and institutional sectors. The number one goal is the Safety of our Employees and maintaining our culture and core values: THE AMTECK WAY - SAFETY, QUALITY, & CUSTOMER SATISFACTION.