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Director Competitive Intelligence Jobs in Delaware

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Lead Account Manager - Boise, ID

Newark, DE · On-site

Be a resource to the business on Competitive Intelligence. * Maintain a consumption analysis on ... Able to work from home without distractions and accomplish objectives with little direct ...

Fox Rothschild

Proposal Manager

Wilmington, DE · On-site

Working with the Director of Proposals, Business Development Managers, attorneys, and departments ... Liaising with Knowledge Management to procure and analyze competitive intelligence, industry ...

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Director Competitive Intelligence information

What does a director competitive intelligence do?

A Director of Competitive Intelligence leads the strategy and execution of gathering, analyzing, and leveraging competitive insights to inform business decisions. They monitor market trends, assess competitor activities, and collaborate with key stakeholders to develop strategic recommendations. Their responsibilities often include utilizing data-driven methodologies, managing research tools, and presenting findings to executive leadership. By identifying opportunities and threats, they help the company maintain a competitive edge in its industry.

What are the key skills and qualifications needed to thrive as a director competitive intelligence?

To thrive as a Director Competitive Intelligence, you need deep expertise in market research, data analysis, and strategic planning, often paired with an advanced degree in business or a related field. Familiarity with analytics platforms, CRM systems, and business intelligence tools—such as Tableau, Salesforce, and CI-specific databases—is highly valuable, as is certification in competitive intelligence practices (e.g., SCIP). Strong leadership, communication, and critical thinking skills are crucial for transforming complex information into actionable insights and guiding cross-functional teams. These abilities ensure informed decision-making and sustained competitive advantage for the organization.

What are some common challenges faced by directors of competitive intelligence and how can I overcome them?

Directors of Competitive Intelligence often face challenges such as rapidly changing market conditions, ensuring data accuracy, and transforming vast amounts of information into clear, actionable insights for executive leadership. To overcome these challenges, it’s important to stay up-to-date on industry trends, implement robust data validation processes, and foster strong communication channels with stakeholders in marketing, sales, and product development. Staying adaptable and proactively building cross-functional relationships will help you deliver timely intelligence that supports business strategy. Many successful professionals in this role also invest in ongoing training and peer networking to keep their skills sharp and insights relevant.

What are the most commonly searched types of Competitive Intelligence jobs in Delaware?

The most popular types of Competitive Intelligence jobs in Delaware are:

What job categories do people searching Director Competitive Intelligence jobs in Delaware look for?

The top searched job categories for Director Competitive Intelligence jobs in Delaware are:

What cities in Delaware are hiring for Director Competitive Intelligence jobs?

Cities in Delaware with the most Director Competitive Intelligence job openings:

Director Competitive Intelligence jobs near you

Executive Director, Customer Marketing Performance Enablement

JPMorgan Chase & Co.

Wilmington, DE • On-site

$190K - $275K/yr

Full-time

Medical, Retirement

Re-posted 4 days ago

JPMorgan Chase & Co. rating

7.9

Company rating: 7.9 out of 10

Based on 500 frontline employees who took The Breakroom Quiz

78th of 175 rated banks

Job description


Join a customer marketing organization focused on deepening engagement, driving revenue, and building trust across branded card portfolios, offers, and travel. In this role, you will create the performance infrastructure that helps teams deliver more relevant experiences with measurable impact.
As an executive director marketing performance enablement in Customer marketing, you build the performance infrastructure and operating discipline that powers customer-centric marketing across the existing customer marketing organization. You lead a center of excellence that translates marketing priorities into scalable capabilities that improve targeting, speed to market, measurement quality, and performance outcomes. You partner closely with marketing, data, personalization, operations, technology, and controls stakeholders to enable consistent, data-informed decision-making and continuous optimization.
Job responsibilities
  • Set and align the performance enablement direction across data integration, measurement, testing, process, controls alignment, and artificial intelligence transformation in support of customer marketing.
  • Enable a unified view of customer engagement by advancing cross-channel data integration and performance visibility across campaigns and touchpoints.
  • Establish measurement and dashboard standards, including key performance indicator frameworks and reporting routines that support consistent decision-making.
  • Guide the testing and learning agenda to increase test velocity and strengthen performance optimization.
  • Partner with data and analytics and personalization teams to translate priorities into actionable data use cases, segmentation approaches, and measurement capabilities.
  • Support adoption of attribute-based, data-informed marketing to improve targeting, personalization, and engagement.
  • Partner with controls and technology risk stakeholders to align governance standards and best practices for optimization and controls readiness.
  • Advance marketing operations and workflows to improve speed to market, consistency, and scalability across customer marketing.
  • Enable adoption of artificial intelligence tools and workflows across data, measurement, and operations to improve insights and efficiency.
  • Build and develop a high-performing team, fostering accountability, innovation, and performance-driven thinking.
  • Partner with customer marketing leadership to support processes, systems, outcomes, and culture through transformation, including acting as a champion for artificial intelligence adoption.
Required qualifications, capabilities, and skills
  • Bachelor's degree required.
  • Ten or more years of progressive experience in marketing performance, data strategy, marketing operations, marketing technology, analytics, or related functions.
  • Strong background in analytics or quantitative disciplines, with the ability to translate business needs into actionable capabilities and outcomes.
  • Demonstrated success building and scaling measurement frameworks, dashboards, and testing and learning strategies that enable data-driven decisions.
  • Experience advancing marketing operations, process transformation, and marketing technology enablement in a complex, matrixed environment.
  • Strong understanding of customer marketing, performance measurement, segmentation, campaign execution, and governance considerations.
  • Proven ability to partner across marketing, analytics, operations, and technology teams to drive aligned execution.
  • Experience enabling adoption of data, artificial intelligence, and automation to improve performance and operational efficiency.
  • Proven ability to build, lead, and develop high-performing teams.
  • Exceptional communication, executive presence, and stakeholder management skills, with the ability to influence senior leaders and drive alignment.
Preferred qualifications, capabilities, and skills
  • Advanced degree in data science, analytics, marketing technology, or a related field.

Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.
About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

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