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Director Comcast Call Center Jobs in Michigan (NOW HIRING)

Air Conditioning Contractors of America

$17 - $21/hr

Performing related staff-level duties as directed by the Call Center Manager. Job Qualifications: * Proven experience in a customer service environment preferably in HVACR contracting or building ...

EPIC Health System LLC

Call Center Specialist

Southfield, MI · On-site

$15.25 - $19.25/hr

As a Call Center Specialist, you play a direct role in improving access to care and ensuring patients feel supported from their very first interaction. You'll join a mission-driven organization that ...

Michigan Legacy Credit Union

Call Center Rep

Warren, MI · On-site

$15 - $18.75/hr

Call Center Job Group : Non-Exempt Direct Reports : None Provide information and member support concerning the credit union and its products. Offer our members additional products and services during ...

Michigan Legacy Credit Union

Call Center Rep

Wyandotte, MI · On-site

$14.75 - $18.50/hr

Call Center Job Group : Non-Exempt Direct Reports : None Provide information and member support concerning the credit union and its products. Offer our members additional products and services during ...

Memorial Healthcare

Call Center Specialist

Owosso, MI · On-site

$15 - $19/hr

The Call Center Specialist will act as a liaison for all customers and be knowledgeable in ... family by directing them for financial assistance. 10. Remains well versed in all computer ...

Pinnacle GI Partners

Call Center Agent

Rochester, MI · On-site

$13.75 - $18.25/hr

The Call Center Agent will handle incoming calls, directing them to the appropriate department. The role entails scheduling various procedures efficiently, optimizing resource use, and preventing ...

Pinnacle GI Partners

Call Center Agent

Rochester, MI · On-site

$17/hr

The Call Center Agent will handle incoming calls, directing them to the appropriate department. The role entails scheduling various procedures efficiently, optimizing resource use, and preventing ...

M.I.N.D

Appointment Center Manager

Farmington Hills, MI · On-site

$60 - $65/hr

Provide direct management and leadership for appointment call center Team Leads and staff. * Establish clear expectations, performance standards, and accountability structures. * Effectively monitor ...

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All JobsComcast Call Center JobsDirector Comcast Call Center JobsDirector Comcast Call Center Jobs in Michigan

Director Comcast Call Center information

What is the difference between Director Comcast Call Center vs Call Center Supervisor?

AspectDirector Comcast Call CenterCall Center Supervisor
ResponsibilitiesOversees multiple call center operations, develops strategies, manages large teams, and ensures customer satisfactionManages daily team activities, monitors performance, and handles escalations at the team level
Required CredentialsBachelor's degree, leadership experience, industry knowledgeHigh school diploma or equivalent, experience in call center operations
Work EnvironmentCorporate office or remote, strategic planning focusCall center floor, direct team supervision
Industry UsageCommonly used in large telecommunications companies like ComcastWidely used across call centers in various industries

The main difference between a Director Comcast Call Center and a Call Center Supervisor lies in scope and responsibilities. The director focuses on strategic oversight and managing multiple teams, while the supervisor handles daily team operations. Both roles require customer service experience, but the director's role is more senior and strategic.

What are the most commonly searched types of Comcast Call Center jobs in Michigan?

The most popular types of Comcast Call Center jobs in Michigan are:

What cities in Michigan are hiring for Director Comcast Call Center jobs?

Cities in Michigan with the most Director Comcast Call Center job openings:

Director Comcast Call Center jobs near you
Infographic showing various Director Comcast Call Center job openings in Michigan as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Call Center Agent

Air Conditioning Contractors of America

On-site

$17 - $21/hr

Full-time

Re-posted 13 days ago

Job description

The call center agent is responsible for assisting in the administration, field productivity, and field profitability of the Service Department. The incumbent also assists the Call Center Manager in achieving the applicable sections of the corporate strategic plan.
Benefits
  • Paid Training
  • Careers Advancement Opportunities
  • Competitive Compensation
  • Year-Round Work
  • Spiffs, Rewards, & Employee Contests

Initiative, integrity, organizational, and supervisory skills are essential to achieving departmental and corporate goals in this position. Job-related contact can occur with virtually all demographic groups, with the majority of daily contacts being with service customers. Representative duties include:
  • Assisting the Call Center Manager in the planning, organizing, and coordination of department resources and goals.
  • Scheduling service jobs taking into consideration the expected complexity of the job versus the experience and capabilities of available technicians.
  • Cooperating with all Department Managers in support of all facets of the Service Department's goals and objectives.
  • Helping in the resolution of customer complaints in a timely, efficient and cost-effective manner, and reporting all such incidents to the Service Manager.
  • Performing related staff-level duties as directed by the Call Center Manager.

Job Qualifications:
  • Proven experience in a customer service environment preferably in HVACR contracting or building services industry.
  • Excellent oral and written communication skills, including the ability to work with diverse customer groups, all personnel levels in the HVACR field, suppliers, and the hearing impaired.
  • Skill and ability to sell service jobs and service contracts, face-to-face, in a letter, and on the phone.
  • Current (state) driver's license.

Compensation: $17.00 - $21.00 per hour
There are many exciting options for a career in HVACR waiting to be explored
If you're looking for a career that offers flexibility, job stability, strong pay, benefits and more, then you've come to the right place!

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