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Director Client Strategy Jobs in Mount Pleasant, SC

Senior Vice President - Managed Care

SC · On-site +1

$175K - $250K/yr

... strategies that drive operational excellence, enhance client outcomes, improve financial ... Requires experience overseeing direct and indirect reports, including remote teams, and the ability ...

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Director Client Strategy information

See Mount Pleasant, SC salary details

$97.5K

$133K

$232.3K

How much do director client strategy jobs pay per year?

As of Sep 3, 2026, the average yearly pay for director client strategy in Mount Pleasant, SC is $132,954.00, according to ZipRecruiter salary data. Most workers in this role earn between $112,300.00 and $138,600.00 per year, depending on experience, location, and employer.

What does a director client strategy do?

A Director of Client Strategy is responsible for developing and overseeing strategic plans that help clients achieve their business objectives. They work closely with clients to understand their needs, identify opportunities for growth, and recommend solutions that align with both the client's goals and the company's offerings. This role often involves leading a team, managing key client relationships, and ensuring the delivery of high-quality, data-driven strategies. The Director of Client Strategy also collaborates with internal teams such as sales, marketing, and product development to ensure client satisfaction and retention.

What are the key skills and qualifications needed to thrive as a director client strategy?

To excel as a Director Client Strategy, you need expertise in client relationship management, strategic planning, and a proven track record in business development, often supported by a relevant degree and experience in marketing or consulting. Familiarity with CRM platforms, data analytics tools, and project management systems is typically required. Outstanding leadership, communication, and problem-solving skills help build trust with clients and guide teams effectively. These abilities are crucial for driving client success, fostering long-term partnerships, and delivering on business objectives.

How does a director client strategy typically collaborate with other departments to drive client success?

A Director of Client Strategy works closely with teams across the organization, such as sales, account management, creative, and analytics, to develop and execute comprehensive strategies tailored to each client's goals. Regular cross-functional meetings and strategic planning sessions are common, ensuring alignment on project deliverables, timelines, and key performance indicators. This collaborative approach not only helps address client needs holistically but also fosters innovation and ensures the agency delivers consistent value. Strong communication and leadership skills are vital, as the Director often acts as the main point of contact between clients and internal teams.

What is the difference between Director Client Strategy vs Client Services Manager?

AspectDirector Client StrategyClient Services Manager
Primary FocusDeveloping long-term client strategies and growth initiativesManaging day-to-day client relationships and service delivery
ResponsibilitiesStrategic planning, high-level client engagement, business developmentClient support, issue resolution, account management
Required CredentialsBachelor's degree, experience in strategy, marketing, or salesBachelor's degree, experience in client management or customer service
Work EnvironmentCorporate offices, strategic meetings, cross-department collaborationClient sites, customer support centers, internal teams

The main difference is that the Director Client Strategy focuses on creating and executing long-term client growth plans, while the Client Services Manager handles daily client interactions and service issues. Both roles require strong communication skills and industry knowledge, but the Director role is more strategic and high-level.

Infographic showing various Director Client Strategy job openings in Mount Pleasant, SC as of June 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, 1% Temporary, and 1% Contract. Highlights an 83% Physical, 4% Hybrid, and 13% Remote job distribution, with an average salary of $132,954 per year, or $63.9 per hour.

Manager, Client Service (Charleston, SC)

Mercer Advisors

Charleston, SC • Hybrid

Full-time

PTO

Posted 15 days ago


Mercer Advisors rating

8.9

Company rating: 8.9 out of 10

Based on 5 frontline employees who took The Breakroom Quiz


Job description

Job Summary:

The Manager, Client Service works collaboratively with the Director, Client Service on the following: a) team member management and development, b) increasing overall productivity of direct reports, c) promoting excellence in servicing existing client base, in a highly efficient manner with attention to detail and strong positive interpersonal skills, d) perform Client Service Specialist responsibilities.

Responsibilities: 

  • People Management
    • Participate in the hiring, training, mentoring and supervision of all Client Service Specialist, Client Service Coordinator and Interns in an office
    • Maximize talent via employee development and coaching
    • Facilitate a strong team culture and the sharing of best practices across an office or team
    • Partner with Client Service Leadership Team to facilitate ongoing CSS training and development
    • Handle all manager functions in the HR System including timekeeping, PTO requests, and performance reviews for direct reports
  • Operations Management
    • Optimize productivity by coordinating Client Service Specialist coverage and helping to prioritize workflow within the office
    • Ensure an exceptional client experience in the office/team
    • Act as a local contact for any operational issues or challenges
    • Serve as subject matter expert for complex account-related topics such as 10b5-1 plans, pledged asset lines, account overlays, and separate account managers
    • Coordinate local projects such as RMDs, tax loss harvesting, cash audits, and tracking of new deposits
  • Leadership
    • Directly impact growth and client retention and monitor progress toward team goals
    • Participate as a member of the Sr. Manager's leadership team along with other managers/directors to contribute to local strategy decisions
    • Coordinate team meetings and events
    • Identify ideas, scalable solutions, and process improvements, and work with the relevant departments to update processes across the firm
    • Support Branch Operations on new projects and initiatives
    • Support Learning and Development on Client Service Specialist trainings
    • Office management responsibilities as assigned

Requirements:

Education:

        Bachelor's degree or equivalent (preferably Business, Economics, Accounting or Finance related)

Experience:

        Minimum 2 years of financial industry related experience

        Minimum 2 years of client-facing experience

        Experience with interacting with individuals at all income levels in a professional and confidential manner

Certifications:

        Notary designation a plus

Job Skills:

        Self-motivated, well-organized individual with demonstrated ability to work independently and in a team environment to follow through on details to completion

        Excellent verbal, written, analytical and organization skills

        Technical and analytical training and ability to multi-task and manage multiple projects at once

        Proficiency with financial planning software, Salesforce and MS Office Suite

        Flexible, Reliable, Trustworthy, and Confidential with all matters

Work Schedule:  Monday through Friday, 8:00AM - 5:00PM.

Working Conditions:  Professional office environment, daytime hours, working inside, standing, and sitting, will be assigned to a workstation.

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