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Director Client Relations Jobs in New Rochelle, NY

InnSpace

Principal, Client Engagement

Greenwich, CT · On-site

$140K - $200K/yr

This role reports tothe Director, Client Engagement and plays a central part in expanding ... Develop business development and client relations strategies in collaboration with all disciplines ...

InnSpace

Principal, Client Engagement

Greenwich, CT · On-site

$140K - $200K/yr

This role reports tothe Director, Client Engagement and plays a central part in expanding ... Develop business development and client relations strategies in collaboration with all disciplines ...

Omnicom

Associate, Client Experience

New York, NY · On-site

$55K - $60K/yr

Communications and PR Job Subfunction: Public Relations About you A hungry, strategic, creative ... days are directed by their agency or manager. Our objective is to increase this requirement ...

Omnicom

Associate, Client Experience

New York, NY · On-site

$55K - $60K/yr

Communications and PR Job Subfunction: Public Relations About you A hungry, strategic, creative ... days are directed by their agency or manager. Our objective is to increase this requirement ...

DTCC

Client Lead Director

Jersey City, NJ · On-site

The Relationship Management Director will oversee all client relations for DTCC with high profile (tier 1 and tier 2) Investment Managers in the financial services industry, growing the businesses ...

Doist

VP, Finance & Investor Relations

Bronxville, NY · On-site

$108K - $118K/yr

As a Remote Client Relations Coordinator, you will be responsible for supporting customers and ... The Director of Physician Relations leads a team responsible for developing and maintaining ...

New

Omnicom

Associate, Client Experience

New York, NY · Hybrid

$55K - $60K/yr

Public Relations About you A hungry, strategic, creative, collaborativePR pro, who wants to make a ... days are directed by their agency or manager. Our objective is to increase this requirement ...

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All JobsClient Relations JobsDirector Client Relations JobsDirector Client Relations Jobs in New Rochelle, NY

Director Client Relations information

See New Rochelle, NY salary details

$54K

$150.4K

$254.2K

How much do director client relations jobs pay per year?

As of Aug 20, 2026, the average yearly pay for director client relations in New Rochelle, NY is $150,361.00, according to ZipRecruiter salary data. Most workers in this role earn between $102,400.00 and $200,700.00 per year, depending on experience, location, and employer.

What is a director client relations?

A Director of Client Relations is responsible for managing and enhancing relationships with a company's clients to ensure satisfaction, retention, and business growth. They develop client engagement strategies, address concerns, and collaborate with internal teams to improve service delivery. This role typically involves analyzing client needs, overseeing account management, and identifying opportunities for upselling or cross-selling. Strong communication, problem-solving, and leadership skills are essential in maintaining long-term client partnerships.

What are the key skills and qualifications needed to thrive as a director client relations?

To thrive as a Director Client Relations, you need expertise in client management, strategic account planning, and a strong background in business or a related field, often supported by a bachelor’s or master’s degree. Familiarity with CRM software (such as Salesforce), data analytics tools, and client feedback systems is typically expected. Outstanding leadership, negotiation, and interpersonal communication skills help you foster long-term client partnerships and navigate complex issues. These capabilities are crucial for ensuring client satisfaction, retaining key accounts, and driving overall business growth.

What are some common challenges faced by directors of client relations, and how are they addressed?

Directors of Client Relations often face challenges such as managing conflicting client expectations, aligning internal teams with client needs, and handling escalations efficiently. These challenges are usually addressed by building strong communication channels, proactively identifying potential issues, and developing tailored solutions in partnership with both clients and internal stakeholders. Regular client check-ins, clear documentation, and continuous feedback loops help prevent misunderstandings and ensure high levels of satisfaction. Adaptability and solution-oriented thinking are essential for overcoming obstacles and maintaining trusting client relationships.

What job categories do people searching Director Client Relations jobs in New Rochelle, NY look for?

The top searched job categories for Director Client Relations jobs in New Rochelle, NY are:

What cities near New Rochelle, NY are hiring for Director Client Relations jobs?

Cities near New Rochelle, NY with the most Director Client Relations job openings:

Director Client Relations jobs near you
Infographic showing various Director Client Relations job openings in New Rochelle, NY as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 11% Part Time, 1% Temporary, and 7% Contract. Highlights an 86% Physical, 5% Hybrid, and 9% Remote job distribution, with an average salary of $150,361 per year, or $72.3 per hour.

Client Services Director

Empowered Hospitality

New York, NY • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago

Job description

As client services director, you will lead a team of HR professionals to provide services to Empowered Hospitality clients. You will be responsible for initiating, building and sustaining relationships, architecting and delivering leading HR solutions, supporting the development of our team, meeting financial targets, and contributing to the strategic growth of our firm. Prior experience in a consultative role, managing a P&L, liaising with senior-level executives, and managing projects is essential for this role, in addition to an understanding and appreciation of general HR principles, strategies and tactics. You must also bring tireless curiosity, exceptional attention to detail and unblemished professional ethics and integrity to our firm.


Core Competencies

  • Distilling complex concepts into impactful communications, tools and processes
  • Foreseeing and proactively offering solutions to common business challenges
  • Exercising exceptional PowerPoint, Excel, and written communication skills to execute flawless executive-level deliverables
  • Understanding and analyzing an organization's current state and communicating opportunities for improvement
  • Leading, inspiring and influencing team members and clients
  • Providing structure and oversight to ensure excellent project execution


Responsibilities

  • Managing project scope, staffing and budget for a portfolio of clients
  • Steering strategy and action plans in collaboration with project teams
  • Cultivating accountability for attention to detail and risk management
  • Attending client meetings to review project deliverables, answer questions, and discuss opportunities
  • Providing regular client status reports
  • Proactively escalating potential concerns or issues
  • Nurturing new and existing relationships to expand our network, strengthen our brand, and identify prospective clients

Experience & Education

  • 5+ years' experience in consulting, account management, client relations, or consultative sales role, demonstrating strategic thinking, executive-level communication and senior relationship management skills
  • 5+ years' experience in hospitality operations or people management preferred
  • Experience building, leading and developing high-functioning teams
  • Exceptional MS office skills
  • Strong business and financial acumen, and problem-solving skills
  • Bachelor's degree required; human resources, business administration, or related field preferred
  • Master's degree preferred
  • SHRM-CP, SHRM-SCP, SPHR, PMP, or other related certification preferred


Details

  • Compensation: $100-120k + Performance-based bonus
  • Vacation: 15 days PTO + 12 company holidays
  • Healthcare: Medical, Dental and Vision coverage
  • Retirement & financial: 401(k) with employer match; pre-tax commuter, medical and childcare benefits; monthly cell phone and internet reimbursement; company laptop, home office reimbursement
  • Lifestyle support: Work-from-home flexibility; WeWork membership; team-building events; tuition reimbursement; employee recognition program; student loan refinancing; pet insurance

Empowered Hospitality is an equal opportunity employer.

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