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Director Client Relations Jobs in Franklin, WI (NOW HIRING)

FIS

Director, Client Risk Relations

Milwaukee, WI · On-site

As Client Risk Relations Director, you will lead a team responsible for contractual client audit activities of logical and physical security control management. About the team: Be a part of a team of ...

Pwc

Oracle HCM Director

Milwaukee, WI

$155K - $410K/yr

As a Director, you will set the strategic direction and lead business development efforts, making ... level client relations. You will translate vision into action, inspiring others to follow and ...

Pwc

SAP BRIM Consultant, Director

Milwaukee, WI

$155K - $410K/yr

As a Director, you will set the strategic direction and lead business development efforts, making ... You will maintain executive-level client relations, translating vision into actionable strategies ...

Northern Impact

Director of Architecture

Milwaukee, WI · On-site

... and client relations. The company has developed a mentor-mentee culture that allows them to share ... Direct staff in the development of project drawings, studies and budgets * Maintain a team strategy ...

READER PRECISION SOLUTIONS

Director, Supply Chain

Elkhorn, WI · On-site

$188K - $213K/yr

Description The Director of Supply chain is responsible for the strategic leadership and daily ... This role partners with Production, Scheduling, Quality, Engineering, Finance, and Client Relations ...

Pwc

Banking & Capital Markets Tax Director

Milwaukee, WI

$150K - $438K/yr

As a Director, you will set the strategic direction and lead business development efforts. You will ... client relations. Translating the vision, you set the tone and inspire others to follow. Your role ...

Pwc

FP&A Tech, Anaplan Director

Milwaukee, WI

$155K - $410K/yr

As a Director, you will set the strategic direction and inspire others to follow, playing a crucial ... level client relations and mentoring future leaders - Promoting technological advances in FP&A ...

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Director Client Relations information

See Franklin, WI salary details

$48.7K

$135.6K

$229.3K

How much do director client relations jobs pay per year?

As of Sep 5, 2026, the average yearly pay for director client relations in Franklin, WI is $135,641.00, according to ZipRecruiter salary data. Most workers in this role earn between $92,400.00 and $181,000.00 per year, depending on experience, location, and employer.

What is a director client relations?

A Director of Client Relations is responsible for managing and enhancing relationships with a company's clients to ensure satisfaction, retention, and business growth. They develop client engagement strategies, address concerns, and collaborate with internal teams to improve service delivery. This role typically involves analyzing client needs, overseeing account management, and identifying opportunities for upselling or cross-selling. Strong communication, problem-solving, and leadership skills are essential in maintaining long-term client partnerships.

What are the key skills and qualifications needed to thrive as a director client relations?

To thrive as a Director Client Relations, you need expertise in client management, strategic account planning, and a strong background in business or a related field, often supported by a bachelor’s or master’s degree. Familiarity with CRM software (such as Salesforce), data analytics tools, and client feedback systems is typically expected. Outstanding leadership, negotiation, and interpersonal communication skills help you foster long-term client partnerships and navigate complex issues. These capabilities are crucial for ensuring client satisfaction, retaining key accounts, and driving overall business growth.

What are some common challenges faced by directors of client relations, and how are they addressed?

Directors of Client Relations often face challenges such as managing conflicting client expectations, aligning internal teams with client needs, and handling escalations efficiently. These challenges are usually addressed by building strong communication channels, proactively identifying potential issues, and developing tailored solutions in partnership with both clients and internal stakeholders. Regular client check-ins, clear documentation, and continuous feedback loops help prevent misunderstandings and ensure high levels of satisfaction. Adaptability and solution-oriented thinking are essential for overcoming obstacles and maintaining trusting client relationships.

What cities near Franklin, WI are hiring for Director Client Relations jobs?

Cities near Franklin, WI with the most Director Client Relations job openings:

Director Client Relations jobs near you
Infographic showing various Director Client Relations job openings in Franklin, WI as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 13% Part Time, and 5% Contract. Highlights an 70% Physical, 4% Hybrid, and 26% Remote job distribution, with an average salary of $135,641 per year, or $65.2 per hour.

Director, Client Risk Relations

Worldpay, Inc.

Milwaukee, WI • On-site

Full-time

Posted 15 days ago

Key responsibilities

  • Lead a team responsible for managing client audit and vendor due diligence activities related to contractual obligations.

  • Execute strategic initiatives to improve risk management processes and ensure compliance with laws and regulations.

  • Communicate requirements, provide guidance on controls, and monitor compliance status with business units and regulatory bodies.

Job description

Job Description

As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we'd like to ask you: Are you FIS?

About the role:
As Client Risk Relations Director, you will lead a team responsible for contractual client audit activities of logical and physical security control management.

About the team:
Be a part of a team of analysts in Enterprise Risk who manage FIS Total Issuing Services client audits.

What you will be doing:

  • Lead a team that manages client audit/vendor due diligence activities, which are contractual obligations. Provide enterprise managed controls, engage the line of business for product evidence and information.
  • Execute strategic initiatives for the Risk organization to drive efficiency and process improvement to meet both internal FIS and customer needs.
  • Monitor and communicate laws and regulations that impact FIS products, services and business activities. Provide guidance on implementing and managing the required controls.
  • Communicate detailed requirements to the line of business teams, provide compliance reviews and guidance for new and expanding products and services to validate solution approaches, identify weaknesses and monitor status to completion.
  • Meet with business unit Compliance Officers on a regular basis for status updates on compliance issues to verify that regulatory compliance requirements and deadlines are met.
  • Work with FIS legal counsel and federal/country/local agencies as needed to address regulatory andcompliance issues, concerns or questions.
  • Assist the business with responses to customers for audit, compliance and regulatory inquiries

What you will need:

  • Ability to lead people in an advanced professional role requiring high skill with extensive knowledge and proficiency. Works independently with onlyadministrative supervision and the ability to overcome major obstacles and recognize early when issues shouldbe escalated, or an expert needs to be consulted.
  • Wide latitude for independent judgment is expected toprovide guidance and cross-training to others.
  • Effectively communicates with all levels of technical and non-technical personnel.
  • This level is expected to lead team members through compliance support activities and ensure effectiveness of theCompliance Program for assigned products, services, and business activities.
  • Responsible for regulatory oversightof core or significant high risk product lines that contain complex banking functions.
  • Solid knowledge of technical network security implementations with the ability to communicate them to clients.
  • Considered as a subject matterexpert in several areas of regulatory compliance, banking regulations, security, audit, and industry standard audits.
  • Typicallyrequires five or more years of relevant experience.


What we offer you:
At FIS, you can learn, grow and make an impact in your career. Our benefits include:

  • Flexible and creative work environment
  • Diverse and collaborative atmosphere
  • Professional and personal development resources
  • Opportunities to volunteer and support charities
  • Competitive salary and benefits


Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here


For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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