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Director Claims Negotiator Jobs (NOW HIRING)

MegaCorp Logistics

Claims Director

Jacksonville, FL · On-site

The Claims Director leads the Claims Department and oversees the investigation, evaluation, negotiation, and resolution of cargo, property damage, and related claims. This role provides strategic ...

Extra Space

Director of Claims

Salt Lake City, UT · Hybrid

As the Director of Claims, you will oversee the comprehensive claims management process, ensuring ... Negotiation: Utilize strong negotiation skills to manage and resolve claims disputes effectively.

Chubb

Claims Director

Simsbury, CT · On-site

... Director, under minimal direction from the manager, investigates and settles litigated claims ... Developing resolution strategies and negotiating settlements. * Reviewing legal budgets and legal ...

Chubb

Claims Director

Simsbury, CT

... Director, under minimal direction from the manager, investigates and settles litigated claims ... Developing resolution strategies and negotiating settlements. * Reviewing legal budgets and legal ...

LHH US

Claims Director

Tulsa, OK

$120K - $140K/yr

Our client is hiring a Claims Director to lead a team of claims professionals handling complex ... Excellent judgment, negotiation, and decision-making skills. * Ability to manage high-profile, high ...

LHH US

Claims Director

Tulsa, OK · On-site

$120K - $140K/yr

Our client is hiring a Claims Director to lead a team of claims professionals handling complex ... Excellent judgment, negotiation, and decision-making skills. * Ability to manage high-profile, high ...

JT2 Integrated Resources

Claims Examiner

Oakland, CA · On-site

Train and direct Claims Assistants to meet goals and deadlines. * Review and approve priority ... Excellent interpersonal, negotiation, and conflict resolution skills * Strong analytical and ...

Mid-Continent Group

Claims Director

Tulsa, OK · On-site

The Claims Director provides leadership and strategic oversight for Mid‑Continent Group's most ... strategy, negotiation, and risk assessment. * Ability to operate effectively in ambiguous ...

AIG

Complex Claims Director, Excess Claims

Scottsdale, AZ · Hybrid

$112K - $138K/yr

Join us as a Complex Director Excess Claims to play your part in that transformation. It's an ... Only the most highly skilled negotiators will succeed in resolving these claims in the toughest ...

AIG

Complex Claims Director, Excess Claims

New York, NY · Hybrid

$112K - $138K/yr

Join us as a Complex Director Excess Claims to play your part in that transformation. It's an ... Only the most highly skilled negotiators will succeed in resolving these claims in the toughest ...

AIG

Complex Claims Director, Excess Claims

Dallas, TX · Hybrid

$112K - $138K/yr

Join us as a Complex Director Excess Claims to play your part in that transformation. It's an ... Only the most highly skilled negotiators will succeed in resolving these claims in the toughest ...

AIG

Complex Claims Director, Excess Claims

Atlanta, GA · Hybrid

$112K - $138K/yr

Join us as a Complex Director Excess Claims to play your part in that transformation. It's an ... Only the most highly skilled negotiators will succeed in resolving these claims in the toughest ...

AIG

Complex Claims Director, Excess Claims

Chicago, IL · Hybrid

$112K - $138K/yr

Join us as a Complex Director Excess Claims to play your part in that transformation. It's an ... Only the most highly skilled negotiators will succeed in resolving these claims in the toughest ...

Slide Insurance

Director of Claims

Tampa, FL

As Director of Claims , you'll provide strategic leadership and operational oversight for our ... Establish negotiation strategies and identify claims appropriate for trial * Select, retain, and ...

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Director Claims Negotiator information

See salary details

$83.5K

$126.9K

$178K

How much do director claims negotiator jobs pay per year?

As of Aug 23, 2026, the average yearly pay for director claims negotiator in the United States is $126,879.00, according to ZipRecruiter salary data. Most workers in this role earn between $105,500.00 and $141,000.00 per year, depending on experience, location, and employer.

What is the difference between Director Claims Negotiator vs Claims Manager?

AspectDirector Claims NegotiatorClaims Manager
CredentialsTypically requires industry certifications like CPCU or ARM, bachelor's degree in related fieldSimilar certifications and educational background
Work EnvironmentStrategic role overseeing negotiations and policy decisions, often in corporate officesOperational role managing claims teams and processing claims
Employer & Industry UsageUsed in insurance companies, large corporations, and adjusting firmsCommon in insurance companies, adjusting firms, and corporate claims departments
Search & Comparison IntentOften compared for seniority, strategic responsibilities, and negotiation scopeCompared for team management, claims processing, and operational duties

The main difference is that the Director Claims Negotiator focuses on high-level negotiations and strategic decision-making, while the Claims Manager handles day-to-day claims operations and team management. Both roles require similar credentials and are found in similar environments, but they differ in scope and responsibilities.

What cities are hiring for Director Claims Negotiator jobs?

Cities with the most Director Claims Negotiator job openings:

What are the most commonly searched types of Claims Negotiator jobs?

The most popular types of Claims Negotiator jobs are:

What states have the most Director Claims Negotiator jobs?

States with the most job openings for Director Claims Negotiator jobs include:

Director Claims Negotiator jobs near you

Claims Director

MegaCorp Logistics

Jacksonville, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Job description

Ranked as a top 30 brokerage company and in the top 100 of all Logistics Companies in the US, MegaCorp Logistics is a fast-growing third-party logistics company. We are seeking highly creative and motivated individuals who are committed to finding successful answers to our clients' needs. Our team represents decades of experience in the 3PL industry and we are looking to add more talent to our team. We offer our employees a competitive benefits package that includes unlimited earning potential, medical/dental/vision benefits, matching 401(k) Plan, paid time off, and many more perks in a fun high-energy environment. We have our employee's best interest at heart and know you are not simply a number. We want you to thrive in a positive work environment so we give you the tools for success.
Department: Claims
Reports To: Chief Legal Officer
Position Summary:
The Claims Director leads the Claims Department and oversees the investigation, evaluation, negotiation, and resolution of cargo, property damage, and related claims. This role provides strategic leadership for claims operations, team performance, process improvement, and complex claim resolution while partnering with internal and external stakeholders to minimize risk, maximize recovery opportunities, and ensure exceptional customer service.
Key Responsibilities:
The following duties represent the essential functions of this role. They are intended to describe the general nature of the position and may change based on business needs. Employees may be required to perform additional duties as assigned.
  • Lead and oversee the Claims Department, including Claims Managers, Specialists, Analysts, and other assigned personnel
  • Manage the investigation, evaluation, negotiation, and resolution of cargo, property damage, and related claims, serving as the primary escalation point for complex, high-value, or sensitive matters
  • Review and analyze contracts, bills of lading, invoices, insurance policies, carrier agreements, claim documentation, and supporting records to evaluate liability, contractual obligations, coverage, recovery opportunities, settlement strategies, and business risk
  • Approve claim settlements and denials within authority limits and coordinate escalations as necessary
  • Negotiate with carriers, customers, brokers, insurers, inspectors, and vendors to achieve timely, cost-effective claim resolutions
  • Ensure accurate claim documentation, reporting, file maintenance, status tracking, and
    recordkeeping while monitoring claim aging, workload distribution, exposures, recoveries, trends, and departmental performance metrics
  • Develop and maintain claims reporting, dashboards, analytics, KPIs, and operational insights for leadership while identifying trends related to cargo loss, shortages, damages, carrier performance, customer disputes, documentation gaps, and claim outcomes
  • Implement process improvements to reduce claim exposure, strengthen documentation, improve recoveries, and increase operational efficiency
  • Develop and maintain claims policies, procedures, training materials, best practices, and standardoperating procedures
  • Partner with Sales, Operations, Legal, Finance, and leadership to resolve claims issues, improve business processes, and support cargo protection, claims prevention, and risk mitigation initiatives
  • Hire, train, coach, mentor, and develop Claims Department employees while managing performance, workload allocation, accountability, and succession planning
  • Maintain a professional, customer-focused, and business-minded approach while protecting and promoting the company's reputation
  • Perform other duties as assigned

Education & Experience:
  • High school diploma or GED required
  • Bachelor's degree in Business, Risk Management, Insurance, Logistics, Supply Chain, Legal Studies, or a related field preferred
  • Ten (10) or more years of cargo claims, transportation claims, logistics, freight brokerage, motor carrier, insurance, or related claims experience required
  • Advanced experience handling complex, high-value, escalated, or sensitive cargo and property damage claims required
  • Three (3) or more years of leadership experience managing claims professionals required; five (5) or more years preferred
  • Experience developing claims reporting, analytics, dashboards, KPIs, and operational recommendations required
  • Experience using claims management systems, transportation management systems, ERP systems, or related business software required
  • Experience working cross-functionally with Legal, Sales, Operations, Finance, insurance representatives, carriers, and customers preferred

Core Competencies:
  • Claims leadership and team development
  • Claims investigation, resolution, and risk assessment
  • Strategic decision-making and negotiation
  • Reporting, analytics, and process improvement
  • Customer relationship Management
  • Communication, collaboration, and organizational leadership

Mega Awesome Perks:
  • Medical, dental, vision, and life and disability insurance
  • 401(K) matching
  • Birthday celebrations
  • Health and wellness initiative including gym membership
  • Annual parties
  • PTO and Flex holidays
  • Company sponsored outings

Compensation Range: $125,000 - $150,000
Physical & Cognitive Requirements:
The following requirements are representative of those needed to perform essential job functions. Reasonable accommodations may be made.
Physical Requirements:
  • Ability to see, hear, and communicate clearly
  • Ability to use hands and fingers for computer, phone, and clerical tasks
  • Ability to work at a computer workstation for extended periods
  • Ability to travel occasionally as business needs require

Cognitive Requirements:
  • Reading comprehension of complex contracts, claims files, and legal documents
  • Strong analytical thinking and problem-solving abilities
  • Judgment and decision-making skills
  • Written and verbal communication skills
  • Ability to manage multiple priorities and deadlines
  • Attention to detail and accuracy
  • Ability to interpret financial information, contractual obligations, and operational data

Work Environment:
  • Office-based position
  • Works independently and collaboratively with others
  • Frequent communication with employees, customers, carriers, insurance representatives, legal counsel, and executive leadership
  • Use of claims management systems, transportation management systems, reporting tools, and standard office equipment
  • Fast-paced environment requiring effective prioritization and decision-making.

Confidentiality:
Employees may access confidential information (e.g., customer data, pricing, operations, financials, systems) and must not use or share it outside their job duties without authorization. Violations may result in disciplinary action, up to termination.
The duties and responsibilities listed in this job description are intended to describe the general nature and level of work performed by employees assigned to this position. This description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the role. Employees may be required to perform additional duties or responsibilities as assigned by management in order to meet business needs.
MegaCorp is an equal opportunity employer and considers all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable federal, state, or local law.

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