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Director Business Process Optimization Jobs in Florida

Berkley

Director, Process Optimization

Jacksonville, FL · On-site

$138K - $197K/yr

The Director, Process Optimization is responsible for assessing, analyzing, designing, and ... and business relationship management to enable repeatable success and drive adoption and ...

Berkley

Director, Process Optimization

Jacksonville, FL · On-site

$138K - $197K/yr

Responsibilities The Director, Process Optimization is responsible for assessing, analyzing ... and business relationship management to enable repeatable success and drive adoption and ...

Lincare

Manager, Process Optimization

Clearwater, FL · On-site

This employee will identify, manage, support, and facilitate business process improvement ... Run self-directed improvement projects delivering value to the organization * Trained in Lean tools ...

Berkley

Process Optimization Analyst

Jacksonville, FL · On-site

$81K - $116K/yr

... optimization initiatives across W. R. Berkley Corporation and its operating companies. This role ... and redesign business processes to drive efficiency and eliminate duplication. • Gather ...

Berkley

Process Optimization Analyst

Jacksonville, FL · On-site

$81K - $116K/yr

... optimization initiatives across W. R. Berkley Corporation and its operating companies. This role ... Map, analyze, and redesign business processes to drive efficiency and eliminate duplication. Gather ...

Berkley

Process Optimization Analyst

Jacksonville, FL · On-site

$81K - $116K/yr

... enterprise process optimization initiatives across W. R. Berkley Corporation and its operating ... Education Requirement • Bachelor's degree or higher in Business, IT, or a related field.

Berkley

Process Optimization Manager

Jacksonville, FL · On-site

This role works directly with business stakeholders to understand current-state processes, identify ... optimization initiatives, initially focused on claims operations and related value streams. • ...

Prescient Edge

Business Process Engineer

Doral, FL · On-site

Develop and refine business process models, optimizing workflows for program execution and interagency coordination. * Identify areas for process automation, efficiency improvements, and performance ...

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Director Business Process Optimization information

What does a director of business process optimization do?

A Director of Business Process Optimization leads efforts to analyze, improve, and streamline an organization's business processes. They identify inefficiencies, develop strategies to enhance productivity, and implement best practices across departments. This role often involves collaborating with cross-functional teams, overseeing change management initiatives, and using data-driven approaches to ensure processes align with the organization’s goals. Ultimately, their work helps businesses operate more efficiently and effectively.

What are the key skills and qualifications needed to thrive as a director of business process optimization?

To thrive as a Director of Business Process Optimization, you need expertise in process improvement methodologies (like Lean or Six Sigma), strong analytical abilities, and a background in business management or related fields. Familiarity with process mapping tools, data analytics platforms, and certifications such as Six Sigma Black Belt or PMP are typically required. Exceptional leadership, strategic thinking, and communication skills help drive cross-functional initiatives and foster stakeholder buy-in. These skills are crucial for identifying inefficiencies, implementing sustainable changes, and delivering measurable business value.

How does a director of business process optimization typically collaborate with other departments to drive organizational efficiency?

A Director of Business Process Optimization works closely with cross-functional teams, including operations, IT, finance, and human resources, to identify inefficiencies and implement process improvements. This role often involves leading workshops, facilitating stakeholder meetings, and coordinating with department heads to gather input, align goals, and ensure buy-in for process changes. Effective collaboration is essential, as the Director must balance diverse perspectives and manage change to achieve measurable results. Regular communication and transparent reporting help maintain momentum and foster a culture of continuous improvement across the organization.

What is the difference between Director Business Process Optimization vs Business Analyst?

AspectDirector Business Process OptimizationBusiness Analyst
CredentialsBachelor's/Master's in Business, Management, or related fields; certifications like Six Sigma or LeanBachelor's in Business, Finance, or related fields; certifications like CBAP or PMI-PBA
Work EnvironmentStrategic leadership, cross-departmental collaboration, executive meetingsData analysis, process documentation, stakeholder interviews
Employer & Industry UsageUsed in large corporations, consulting firms, manufacturing, and tech industriesCommon in finance, healthcare, IT, and consulting sectors

The Director Business Process Optimization focuses on strategic process improvements at an organizational level, leading teams and implementing large-scale initiatives. In contrast, a Business Analyst primarily analyzes existing processes, gathers requirements, and supports project execution. Both roles require analytical skills and industry knowledge but differ in scope, responsibilities, and seniority.

What cities in Florida are hiring for Director Business Process Optimization jobs?

Cities in Florida with the most Director Business Process Optimization job openings:

Manager II, Business Process Optimization

Pensacola, FL • On-site

Navy Federal Credit Union
Finance and Insurance • 10K+ employees
Learn more about Navy Federal Credit Unionexternal

Other

Posted 2 days ago

New

Navy Federal Credit Union rating

8.1

Company rating: 8.1 out of 10

Based on 276 frontline employees who took The Breakroom Quiz

Job description

Overview

Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Oversees multiple Business Optimization teams or a large function responsible for delivering process improvement initiatives. Translates strategic goals into operational plans, manages cross-functional projects, and ensures alignment with enterprise priorities. Provides tactical leadership and subject matter expertise to drive efficiency, compliance, and measurable business outcomes.

Responsibilities
  • Translate strategic BPO goals into operational plans and team priorities.
  • Manage multiple teams or specialized units of analysts in executing process improvement initiatives.
  • Manage cross-functional optimization projects, ensuring alignment with business objectives and timelines.
  • Establish value assessment criteria and ensure consistent application across multiple teams or functions.
  • Develop business cases and ROI models for process investments.
  • Identify and resolve complex operational challenges using data-driven insights.
  • Establish and monitor KPIs to evaluate process performance and improvement impact.
  • Guide the implementation of automation and process redesign efforts.
  • Ensure compliance with internal policies and external regulations.
  • Collaborate with senior leaders to align initiatives with enterprise goals.
  • Mentor team leads and prepare successors for leadership roles.
  • Contribute to short-term strategic planning and resource allocation.
  • Champion process improvement adoption across the organization.
  • Evaluate and implement industry best practices to enhance operational efficiency and member experience.
  • May perform other duties as assigned.
Qualifications
  • 7+ years of experience in a process optimization function or related experience with demonstrated success in managing enterprise/functional area efficiencies.
  • 3+ years of management experience.
  • Broad knowledge of applicable federal and state laws, rules and regulations.
  • Broad knowledge of banking/financial industry trends, products and services.
  • Strong ability to translate strategic goals into operational process improvement plans.
  • Significant progressively responsible experience leading and managing business optimization teams, preferably in a large financial institution, including operational and regulatory controls.
  • Advanced experience in business case development and ROI modeling.
  • Ability to evaluate and redesign processes to improve efficiency, reduce risk, and enhance service.
  • Proficiency in applying Lean Six Sigma and other methodologies to drive measurable outcomes.
  • Skill in managing multiple teams and ensuring alignment with enterprise priorities.
  • Broad understanding of how process optimization impacts financial performance and compliance.
  • Ability to resolve high-impact operational challenges using data-driven insights.
  • Effective communication skills for presenting findings and influencing senior stakeholders.
  • Commitment to developing leadership capabilities within the team through coaching and mentoring.
  • Proven ability to manage large-scale projects and allocate resources effectively.
  • Bachelor’s degree in related field or equivalent combination of training, education and experience.
Desired Qualifications
  • Master’s Degree in related field or equivalent combination of training, education and experience.
  • Lean Six Sigma certification, Certified Business Process Professional (CBPP), or Certified Lean Practitioner.
Hours
  • Monday - Friday, 8:00AM - 4:30PM
Location
  • 820 Follin Lane, Vienna, VA 22180
  • 5510 Heritage Oaks Drive, Pensacola, FL 32526
About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

  • FORTUNE 100 Best Companies to Work For® 2026
  • Yello and WayUp Top 100 Internship Programs 2025
  • Computerworld® Best Places to Work in IT 2026
  • Most Loved Workplace – America’s Top Most Loved Workplaces® 2025
  • 2025 PEOPLE® Companies That Care
  • Newsweek Most Trustworthy Companies in America 2026
  • Military Times 2025 Best for Vets Employers
  • Forbes® 2026 America's Best Large Employers
  • Forbes® 2025 America's Best Employers for New Grads
  • Forbes® 2025 America's Best Employers for Tech Workers
  • 2025 RippleMatch Campus Forward Award Winner for Overall Excellence
  • Military.com Top Military Spouse Employers 2025
  • 2026 Handshake Early Talent Award
  • Newsweek America’s Greatest Workplaces for Culture, Belonging and Community 2026

From Fortune Magazine. © 2026 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune 100 Best Companies to Work For are registered trademarks of Fortune Media IP Limited and are used under license. Fortune Magazine, Fortune Media (USA) Corporation, and its affiliates are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.

Accommodations

If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at medicalaccommodations@navyfederal.org or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.

Disclaimers

Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.

Bank Secrecy Act

Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

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About Navy Federal Credit Union

Sourced by ZipRecruiter

Navy Federal Credit Union, based in Vienna, Virginia, United States, is a significant player in the financial services industry. Their official website is navyfederal.org. With its roots dating back to 1933, it was initially established to provide credit to Navy members. Over the years, Navy Federal has magnified its scope, evolving into a full-service credit union serving all branches of the military, the Department of Defense, veterans, and their families. The company’s core values include integrity, service, education, and leadership. Navy Federal aims to be the most preferred and trusted financial institution serving the military and their families.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

Vienna, VA, US

Year founded

1933

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