Director Banking Operation Jobs (NOW HIRING)

Are you ready to make an impact?
West Monroe is seeking a commercially oriented Director or Partner to join our Banking Practice with a focus on Account Growth & Advisory.
This role is designed for an entrepreneurial, client-focused leader who excels at connecting banking technology capabilities with client business needs. The ideal candidate combines deep financial technology expertise with a strong commercial mindset to expand client relationships, identify new opportunities, and drive revenue growth.
Unlike a traditional business development role focused on net-new logos, this position emphasizes growing existing client accounts by uncovering business challenges, developing strategic account plans, and aligning West Monroe's technology capabilities to deliver measurable value.
This is an exceptional opportunity for a strategic leader who thrives at the intersection of technology, consulting, and client relationship management.
Key Responsibilities
Client Development & Commercial Growth

• Serve as a trusted advisor to banking clients by understanding their strategic priorities and aligning West Monroe's technology capabilities to solve business challenges.
• Identify and pursue opportunities to expand West Monroe's footprint within existing client accounts.
• Develop and execute strategic account growth plans that deepen client relationships and increase revenue.
• Connect client needs with West Monroe's full portfolio of technology and consulting services.
• Achieve individual account growth objectives while contributing to overall Banking Practice revenue goals.
• Maintain a healthy pipeline of expansion opportunities through proactive client engagement.

Leadership & Collaboration

• Partner closely with delivery teams to ensure successful project outcomes and exceptional client satisfaction.
• Collaborate across practices to identify and pursue cross-functional opportunities that deliver comprehensive client solutions.
• Mentor and develop consultants and emerging leaders while fostering a collaborative, client-centric culture.
• Influence internal stakeholders to align resources and capabilities with client priorities.

Technical Acumen & Thought Leadership

• Apply strong banking technology expertise to understand complex client environments and recommend strategic solutions.
• Stay current on emerging trends across banking, fintech, digital transformation, cloud, AI, data, and enterprise technology.
• Represent West Monroe as a thought leader through speaking engagements, industry events, publications, and client forums.

Operational Excellence

• Meet or exceed assigned revenue growth targets across key client accounts.
• Support the Banking Practice's strategic growth objectives.
• Maintain an active pipeline aligned to account plans and client priorities.
• Ensure opportunities progress efficiently from identification through execution.

Qualifications
Experience

• 12+ years of professional experience in consulting, technology advisory, or financial services.
• Demonstrated success managing and expanding strategic client relationships.
• Banking industry experience strongly preferred.

Technical Expertise

• Strong understanding of banking technology strategy, enterprise architecture, and digital transformation.
• Ability to engage executive stakeholders while confidently discussing complex technical concepts.

Commercial Leadership

• Proven track record of growing existing client accounts through consultative relationship management.
• Experience developing account strategies and driving revenue expansion.
• Strong business development and executive relationship management skills.

Leadership

• Experience leading cross-functional teams in a consulting environment.
• Ability to influence senior executives, delivery teams, and internal stakeholders.
• Demonstrated success coaching and developing talent.

Communication

• Exceptional executive presence and interpersonal skills.
• Ability to simplify complex technology concepts for business audiences.
• Strong presentation, facilitation, and storytelling capabilities.

Education

• Bachelor's degree in Business, Technology, Engineering, or a related field required.
• MBA or other advanced degree preferred but not required.

Why West Monroe?
At West Monroe, we help organizations transform through technology while delivering measurable business outcomes. As a Director or Partner within our Banking Practice, you'll play a pivotal role in helping clients navigate complex transformation initiatives while driving the continued growth of one of our fastest-growing practices.
If you're passionate about building long-term client relationships, solving complex business challenges through technology, and leading strategic growth initiatives, we'd love to hear from you.
Based on pay transparency guidelines, a reasonable expectation for the salary range for this role is listed below. Information on our competitive total rewards package, including our bonus structure and benefits is here. Individual salaries are determined by evaluating a variety of factors including geography, experience, skills, education, and internal equity. Employees in proximity of our Seattle, Washington DC, Los Angeles, New York, and San Francisco offices will have a geographic premium applied to this salary scale.
Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees are able to enroll in our company's 401k plan, purchase shares from our employee stock ownership program and be eligible to receive annual bonuses. Employees will also receive unlimited flexible time off and ten paid holidays throughout the calendar year. Eligibility for ten weeks of paid parental leave will also be available upon hire date.
National
$280,000-$330,000 USD
Other consultancies talk at you.
At West Monroe, we work with you.
We're a global business and technology consulting firm passionate about creating measurable value for our clients, delivering real-world solutions.
The combination of business and technology is not new, but how we bring them together is unique. We're fluent in both. We know that technology alone is not the answer, but how we apply it is. We rely on data to constantly adapt and solve new challenges. Actions that work today with outcomes that generate value for years to come.
At West Monroe, we zero in on the heart of the opportunity, getting to results faster and preparing people for what's next.
You'll feel the difference in how we work. We show up personally. We're right there in the room with you, co-creating through the challenges. With West Monroe, collaboration isn't a lofty promise, but a daily action. We work together with you to turn vision into clear action with lasting impact.
West Monroeis an Equal Employment Opportunity Employer
We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about diversity, equity and inclusion at West Monroe, visit www.westmonroe.com/inclusion. If you require a reasonable accommodation to participate in our recruiting process, please inquire by sending an email to recruiting@westmonroe.com.
Please review our current policy regarding use of generative artificial intelligence during the application process. Additionally, West Monroe uses the BrightHire platform to record live interviews so our team can capture notes more accurately, stay focused on the conversation, and continually improve our interview process. You can review our privacy notice for more information about this process and how recordings are used. If you have any questions, reach out to recruiting@westmonroe.com.
If you are based in California, we encourage you to read West Monroe's Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linked here.