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Director Avaya Administrator Jobs (NOW HIRING)

Front Desk Associate

Irving, TX · On-site

$13.50 - $17.25/hr

Avaya ACO, RSI, Call Analytics, PBX, VOIP Phone Systems or comparable system. The receptionist is ... and directing them to the right location, in addition to answering phones, screening, and ...

New

... will administer the needs of the telephony related hardware and software of the organization's Avaya VoIP and Verint systems, including the phone squad support desk, provide direct support to end ...

Collaborate with field technicians and system administrators to support network/service restoration ... Must have Avaya certification, OR VoIP Network Management certification, OR documented experience ...

Prepares and administer training materials for staff. * Develops performance metrics to evaluate ... Supports special events as directed. * Responds to serious incidents, crises, and emergencies in ...

Customer Service Manager

Norfolk, VA · On-site

$79K - $103K/yr

Prepares and administer training materials for staff. * Develops performance metrics to evaluate ... Supports special events as directed. * Responds to serious incidents, crises, and emergencies in ...

Customer Service Manager

Norfolk, VA · On-site

$79K - $103K/yr

Prepares and administer training materials for staff. * Develops performance metrics to evaluate ... Supports special events as directed. * Responds to serious incidents, crises, and emergencies in ...

In fact, we are the first claims administrator to have earned SOC 2, Type 1 certification. The ... QOS (Quality Service) with Cisco, Avaya, Cisco Switching and Layer 2 Protocols (VLANs, VTP, etc.

In fact, we are the first claims administrator to have earned SOC 2, Type 1 certification. The ... QOS (Quality Service) with Cisco, Avaya, Cisco Switching and Layer 2 Protocols (VLANs, VTP, etc.

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Front Desk Associate

Consilium

Irving, TX • On-site

$13.50 - $17.25/hr

Other

Posted 2 days ago

New


Job description

This administrative role will encompass basic Office Administrator responsibilities with their work environment located in at the Consilium front desk area. Required working knowledge with the facilitation of a corporate phone system software platform and medium to high level call volume, specifically: Avaya ACO, RSI, Call Analytics, PBX, VOIP Phone Systems or comparable system. The receptionist is responsible for welcoming visitors, determining their purpose, and directing them to the right location, in addition to answering phones, screening, and transferring calls to staff as appropriate.

The successful candidate is reliable, responsible, and dependable and ensures tasks are completed by following company processes.

Responsibilities

  • Create a warm and welcoming front lobby to both our outside guests/visitors and Consilium team members
  • Answer, screen, or forward calls, providing information, taking messages, or scheduling appointments
  • Use computers and computer systems (software) to set up functions, enter data, or process information
  • Perform day-to-day administrative tasks such as maintaining information files and processing paperwork
  • Observe, receive, and otherwise obtain information from all relevant resources
  • Provide information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person
  • Maintain appearance of conference rooms and breakroom
  • Maintain inventory of office supplies and equipment and reorder as needed
  • Assist with special projects
  • Other functions as needed

Qualifications

  • Minimum 2-3 years experience in a front desk administrative position
  • Familiarity with the facilitation of a corporate phone system software platform and medium to high level call volume, specifically: Avaya ACO, RSI, Call Analytics, PBX, VOIP Phone Systems or comparable system.
  • Solid skill level in MS Office Suite – specifically Outlook calendar scheduling, Word and Excel
  • Capability to offer a warm and welcoming presence to both outside guests and Consilium team members
  • Strong organizational skills
  • Excellent references