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Director Apple Support Engineer Jobs (NOW HIRING)

Desktop Support Engineer

La Crosse, WI · On-site

$30.13 - $45.20/hr

Desktop Support Engineer Location: Kwik Trip Support Center Job Type: Full-Time Overview The ... Strong experience supporting Windows OS, Windows hardware, macOS, and Apple hardware * Advanced ...

The Support Engineer will provide Tier 2 technical support for broadband, Wi-Fi, set-top box ... Apple TV, Roku, Amazon Fire, etc) and their integration within a streaming Wi-Fi environment.

Kwik Trip, Inc. is seeking a Desktop Support Engineer to provide advanced desktop and endpoint ... macOS, and Apple hardware • Advanced troubleshooting and root cause analysis skills • ...

Windows OS | Mac OS | Mobile Device Support (Apple and Android) | Office 2010/2013/2016 | WebEx | Video Conference | Skype for Business | BIT9 | SCCM | Jamf Pro - All these from end user support ...

Desktop support Engineer 4 Duration: 9 months Location: San Francisco, CA Hourly rate: $ 38.00 / hr ... 10 & Apple/Mac experience - PC/Laptop/Mobile Devices and tablets) 4. Working experience in the ...

... the direct operational direction of the client Advanced troubleshooting skills Excellent ... on Apple platforms. Service delivery tool experience (ServiceNow experience a plus) Ticket ...

New

The Support Engineering Sub-Team provides Robinhood employees with secure, simple, and reliable ... This role is a strong fit for someone who enjoys direct employee support, clear documentation, and ...

Support Engineer

Utica, NY · On-site

$35 - $55/hr

Support Engineer/Lead Support Engineer STATUS: Non-Exempt DEPARTMENT: Network Operations Center ... Director of Network Management Centers FULL/PART-TIME: Full-Time LOCATION: Hybrid - Minimum 2 days ...

Support Engineer

Utica, NY · On-site

$35 - $55/hr

Support Engineer/Lead Support Engineer STATUS: Non-Exempt DEPARTMENT: Network Operations Center ... Director of Network Management Centers FULL/PART-TIME: Full-Time LOCATION: Hybrid - Minimum 2 days ...

Support Engineer

Hudson, NY · On-site

$38 - $41/hr

The Support Engineer will work with post-production engineering teams to stage and test user ... Experience providing direct customer support in an enterprise environment. * Experience with ...

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Director Apple Support Engineer information

See salary details

$73K

$194.7K

$254K

How much do director apple support engineer jobs pay per year?

As of May 29, 2026, the average yearly pay for director apple support engineer in the United States is $194,709.00, according to ZipRecruiter salary data. Most workers in this role earn between $141,500.00 and $253,000.00 per year, depending on experience, location, and employer.
What cities are hiring for Director Apple Support Engineer jobs? Cities with the most Director Apple Support Engineer job openings:
What are the most commonly searched types of Apple Support Engineer jobs? The most popular types of Apple Support Engineer jobs are:
What states have the most Director Apple Support Engineer jobs? States with the most job openings for Director Apple Support Engineer jobs include:
Infographic showing various Director Apple Support Engineer job openings in the United States as of May 2026, with employment types broken down into 17% Full Time, 77% Contract, and 6% Nights. Highlights an 100% Physical job distribution, with an average salary of $194,709 per year, or $93.6 per hour.
Helpdesk/ Support Engineer

Helpdesk/ Support Engineer

Momento USA LLC

Palo Alto, CA

Other

Posted yesterday


Job description

Momento USA is a global technology consulting, talent acquisition and creative development firm that addresses clients most pressing needs and challenges.

We currently looking for Helpdesk/ Support Engineer our client location based on - Onsite (Pal Alto CA). Please see the job description below for your reference.

Job Description: Help Desk/Support Engineer - Contract (Onsite, Palo Alto HQ)

Role Summary

This is an onsite contract role based at Rubrik's Palo Alto Headquarters. The Help Desk/Support Engineer is responsible for the design, implementation, and ongoing management of the organization’s device ecosystem. This role focuses on automating the lifecycle of hardware and virtual desktops to ensure a seamless, secure, and "zero-touch" experience for our global workforce. You will serve as the subject matter expert for Apple and Windows management and our cloud desktop infrastructure.

Technical Environment

  • Apple (macOS & iOS): Jamf Pro
  • Windows & Android: Microsoft Intune / Endpoint Manager
  • Virtual Desktop: Amazon WorkSpaces (AWS)
  • Scripting: PowerShell, Bash, Python

Key Responsibilities

1. Unified Endpoint Management (UEM)

  • Daily Operations: Perform daily upkeep, system maintenance, and regular patch management for all managed endpoints to ensure security and stability.
  • Service Desk Escalation: Serve as the final point of contact and subject matter expert for service desk escalations related to complex endpoint issues.
  • Apple Fleet: Architect and maintain the Jamf Pro environment for all macOS and iOS devices. Manage configuration profiles, policies, and patch management.
  • Windows & Android: Lead the administration of Microsoft Intune, ensuring robust policy application, security baselines, and application delivery.
  • Provisioning: Manage Apple Business Manager (ABM) and Windows Autopilot to deliver a true zero-touch deployment experience.

2. Virtual Desktop Infrastructure (VDI)

  • Administer and optimize Amazon WorkSpaces.
  • Manage WorkSpaces directories, custom bundles, and image creation/maintenance.
  • Troubleshoot connectivity and performance issues within the AWS ecosystem.

3. Automation & Engineering

  • Develop and maintain sophisticated scripts in PowerShell and Bash to automate manual tasks and integrate system APIs.
  • Build and maintain a library of packaged software (dmg, pkg, msi) for silent deployment.
  • Implement automated reporting for hardware inventory, license compliance, and security auditing.

4. Security & Compliance

  • Enforce endpoint security standards, including FileVault/BitLocker encryption and EDR agent health.
  • Partner with Security teams to remediate vulnerabilities across the endpoint fleet.

Required Qualifications

  • Experience: Minimum 3–5 years in an Endpoint Engineering or MDM-focused role.
  • Jamf Mastery: Proven experience managing both macOS and iOS at scale via Jamf Pro.
  • Intune Proficiency: Experience managing Windows environments through Microsoft Endpoint Manager.
  • VDI Expertise: Hands-on experience with Amazon WorkSpaces administration.
  • BYOD Deployment: Experience deploying and managing a Bring Your Own Device (BYOD) program for personal mobile phones (iOS/Android).
  • Advanced Scripting: Ability to write and debug Bash and PowerShell scripts from scratch.
  • Identity: Understanding of Okta or Azure AD (Entra ID) as it relates to device enrollment and SSO.

Education & Certifications

  • Bachelor’s degree in Computer Science, IT, or equivalent professional experience.
  • Relevant certifications (e.g., Jamf 200/300, Microsoft MD-102, or AWS Certified Cloud Practitioner) are a plus.
Note: Momento USA is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Note: Momento USA is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.