ZipRecruiter

Log In

1

Direct Support Professional Jobs in Whitby, ON (NOW HIRING)

AgeCare

PSW Coordinator AgeCare MGHT

Toronto, ON · On-site

CA$45K - CA$55K/yr

Works collaboratively with the Director of Care to manage the general day to day operations of the Personal Support Workers (PSWs). * Participates in the hiring, orientation, evaluation, coaching and ...

Home Instead

Overnight PSW

Lindsay, ON · On-site

CA$20 - CA$22/hr

For over 30 years, Home Instead has led the way in personalized senior care, empowering older adults to live independently while supporting families with peace of mind. Our Care Professionals are ...

VHA Home HealthCare

Behaviour Support Worker-GTA

Toronto, ON · On-site

CA$25.03 - CA$28.91/hr

Our team is made up of close to 3,000 caring and committed professionals who love what they do. Our ... Provides direct care to children/youth up to 18 years of age with Autism Spectrum Disorder and/or ...

Omnicom

Director, Communications Design

Toronto, ON · On-site

Lead and develop a direct relationship with the client to become a strategic partner with an in ... feedback, support professional developmentgoalsand inspiregreat results. * Produce and ...

Omnicom

Sr. Director, Connections Planning

Toronto, ON · Hybrid

CA$110K - CA$120K/yr

Lead and develop a direct relationship with the client to become a strategic partner with an in ... support professional developmentgoalsand inspire great results. * Produce and manage accurate ...

KPMG

Manager, Canadian Resource Centre

Vaughan, ON · On-site

CRC professionals work alongside onshore teams to enhance efficiency, support quality delivery, and ... Provide direct support to audit engagement teams so they can effectively leverage the Audit CRC on ...

KPMG

Manager, Canadian Resource Centre

Toronto, ON · On-site

CRC professionals work alongside onshore teams to enhance efficiency, support quality delivery, and ... Provide direct support to audit engagement teams so they can effectively leverage the Audit CRC on ...

Caseware

Consultant, Professional Services

Toronto, ON · On-site

CA$103K - CA$115K/yr

The Consultant will report to the Director, Professional Services. This is a new role. This is a ... Support pre-sales and solution scoping activities by contributing to proposals, solution ...

next page

Showing results 1-20

All JobsDirect Support Professional JobsDirect Support Professional Jobs in Whitby, ON

Direct Support Professional information

What is a direct support professional?

Direct Support Professionals (DSPs) are caregivers who assist individuals with intellectual and developmental disabilities in their daily lives. They help with personal care, medication management, meal preparation, and transportation, while also supporting clients in achieving personal goals and participating in community activities. DSPs play a vital role in promoting independence, dignity, and quality of life for those they support.

What are some common challenges direct support professionals face when supporting individuals with disabilities, and how can they effectively handle them?

Direct Support Professionals (DSPs) often encounter challenges such as managing behavioral outbursts, ensuring effective communication with nonverbal individuals, and balancing the need for independence with safety. Handling these situations requires patience, empathy, and strong problem-solving skills. Many DSPs find it helpful to use individualized behavior support plans, maintain clear communication with team members, and participate in ongoing training. Building trust and understanding the unique needs of each individual also play a key role in overcoming daily challenges.

What are the key skills and qualifications needed to thrive as a direct support professional, and why are they important?

To thrive as a Direct Support Professional, you need a high school diploma or equivalent, basic caregiving knowledge, and an understanding of developmental disabilities. Familiarity with documentation systems, incident reporting tools, and sometimes CPR/First Aid certification is typically required. Patience, strong interpersonal skills, and empathy are crucial soft skills for effectively supporting individuals and building trust. These skills are vital for ensuring client safety, promoting independence, and delivering compassionate care tailored to each individual's needs.

What is the difference between Direct Support Professional vs Personal Care Assistant?

AspectDirect Support ProfessionalPersonal Care Assistant
CertificationsCPR, First Aid, sometimes specialized trainingCPR, First Aid often required
Work EnvironmentAssisting individuals with disabilities in community or residential settingsProviding personal care in private homes or facilities
Employer & IndustryNonprofits, government agencies, healthcare providersHome care agencies, private clients

Both roles involve assisting individuals with daily activities, often requiring similar certifications like CPR and First Aid. However, Direct Support Professionals typically work in community or residential settings supporting people with disabilities, while Personal Care Assistants mainly provide personal care services in private homes. Understanding these differences helps job seekers find the role that best matches their skills and career goals.

Where do direct support professionals get paid the most?

Direct Support Professionals tend to earn higher wages in regions with a higher cost of living and greater demand for healthcare and social services, such as certain metropolitan areas. States or areas with a strong focus on healthcare, social services, or specialized care often offer higher pay rates for this role. Factors like experience, certifications, and the specific employer also influence salary levels.
More about Direct Support Professional jobs

What cities near Whitby, ON are hiring for Direct Support Professional jobs?

Cities near Whitby, ON with the most Direct Support Professional job openings:

Direct Support Professional jobs near you
Infographic showing various Direct Support Professional job openings in Whitby, ON as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

PSW Coordinator AgeCare MGHT

AgeCare

Toronto, ON • On-site

CA$45K - CA$55K/yr

Full-time

Posted 20 days ago

Key responsibilities

  • Plan, organize, direct, and coordinate resident personal care services within approved policies and procedures.

  • Participate in hiring, onboarding, training, evaluation, coaching, and mentoring of Personal Support Workers (PSWs).

  • Monitor and audit the care and services provided to residents through supervision and formal audits, and report findings at monthly quality meetings.

Job description

About Us

Generations Toronto is a not-for-profit, intergenerational community campus offering affordable housing, long-term care, early childhood education, health services, and community programming. Rooted in values of pluralism, compassion, and service, Generations Toronto fosters inclusive, connected living for people of all ages and backgrounds.

The campus includes a 122-bed Ismaili Ethnocultural Designated Long-Term Care Home. AgeCare has been appointed as the manager of the Generations Toronto long-term care home and is recruiting the PSW Coordinator on behalf of Generations Toronto.

The Opportunity:

The PSW Coordinator reporting to the Director of Care works collaboratively with the senior management team to plan, organize, direct and coordinate resident personal care services within approved policies and procedures; to promote and support PSWs to provide the best care possible in accordance with AgeCare's mission and values.

What Is In It For You:

  • Works collaboratively with the Director of Care to manage the general day to day operations of the Personal Support Workers (PSWs).
  • Participates in the hiring, orientation, evaluation, coaching and mentoring of PSWs.
  • Onboarding PSWs - POC documentation, care plan/kardex, shift report and arranging PSW partnership for onboarding orientation shifts etc.
  • Monitors the care and services provided to residents through direct supervision and formal and information audits, on all shifts by way of: Leadership rounds, care audits, equipment and sling audits, meal and snack audits, hand hygiene, PPE and IPAC skill audits per schedule, analyse results and report analysis at monthly quality meetings.
  • Monitor, audit and distribution of nursing supplies, continence products, IPAC and cytotoxic supplies as per daily/weekly/monthly schedule as directed by supervisor.
  • Promote improved practices through mentorship, coaching and education.

What You Will Need:

  • Graduate of Personal Support Worker (PSW) Certificate/Diploma Program that meets the standards outlined in the Fixing Long Term Care Homes Act.

  • Must have worked as a Personal Support Worker in Long Term Care.

  • Knowledge of procedures and techniques involved in administering simple treatments and related bedside care to residents.

  • Behavioural Support Ontario (BSO) certification and Imagine training is considered an asset.

  • Strong computer literacy and typing skills, familiarity with programs such as Word, Excel, PCC, PPOC, Workday, UKG, Outlook is an asset.

  • Must understand the basics of good sanitation and clean techniques, Knowledgeable with respect to the needs of geriatric residents.

  • Must be mature with effective communication (both written and verbal) and interpersonal skills.

Salary Range: $45,000.00 - $55,000.00 per yearSalary placement based on qualifications and experience.

This job posting is for an active, open position, and all applications are reviewed by our team without the use of artificial intelligence (AI). Canadian work experience is not required. If you are qualified and, where applicable, licensed or registered for the position, we welcome your application.

Apply