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Direct Support Assistant Jobs in Rochester, NY (NOW HIRING)

Mary Cariola Center

DIRECT SUPPORT PROFESSIONAL

Webster, NY · On-site

$19.49 - $23.99/hr

Implement behavior support plans and Strategies for Crisis Intervention and Prevention (SCIP-r ... Promote and facilitate self-care and personal hygiene * Assist residents with bathing, toileting ...

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Direct Support Assistant information

See Rochester, NY salary details

$11

$18

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How much do direct support assistant jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for direct support assistant in Rochester, NY is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.19 per hour, depending on experience, location, and employer.

What is a direct support assistant?

Direct Support Assistants (DSAs) are professionals who provide care and support to individuals with developmental disabilities or other special needs. Their responsibilities include assisting with daily living activities, facilitating community involvement, and ensuring the health and safety of those they support. DSAs work in various settings such as group homes, day programs, or residential facilities, helping individuals achieve greater independence and quality of life. They also monitor progress, document services provided, and may assist with medication and personal care tasks.

What are some common challenges direct support assistants face when supporting individuals with developmental disabilities, and how can these be managed?

Direct Support Assistants often encounter challenges such as managing behavioral outbursts, balancing multiple care needs, and ensuring effective communication with both clients and their families. These situations require patience, empathy, and strong problem-solving skills. Building rapport, utilizing de-escalation techniques, and staying informed about each individual's care plan can help manage these challenges. Regular team meetings and ongoing training also provide valuable support in navigating the complexities of the role.

What are the key skills and qualifications needed to thrive as a direct support assistant, and why are they important?

To excel as a Direct Support Assistant, you typically need a high school diploma or equivalent, basic caregiving knowledge, and an understanding of developmental disabilities. Familiarity with care documentation systems, health and safety protocols, and sometimes CPR/First Aid certification are commonly required. Patience, strong communication, and compassion are vital soft skills for supporting individuals' unique needs and fostering trust. These abilities ensure quality care, promote client independence, and create a safe, supportive environment.

What is the difference between Direct Support Assistant vs Personal Care Assistant?

AspectDirect Support AssistantPersonal Care Assistant
CertificationsCPR, First Aid, sometimes specialized trainingCPR, First Aid, sometimes specialized training
Work EnvironmentAssists individuals with disabilities in various settings, including homes and community centersProvides personal care mainly in private homes or healthcare facilities
Employer & IndustryNonprofits, healthcare, social servicesHome healthcare agencies, private clients
Job FocusSupporting daily activities, promoting independenceAssisting with personal hygiene, mobility, and daily routines

Both roles involve providing care and support, often requiring similar certifications. However, Direct Support Assistants typically work in community or facility settings supporting individuals with disabilities, while Personal Care Assistants mainly assist clients in personal hygiene and daily tasks within private homes. Understanding these differences helps job seekers find the right fit for their skills and career goals.

How do you become a certified direct support assistant?

To become a certified direct support assistant, individuals typically need a high school diploma or equivalent and must complete relevant training programs that cover topics like person-centered planning and health and safety. Certification requirements vary by state or employer but often include passing a competency exam and maintaining ongoing training or continuing education. Some positions may also require background checks and CPR certification.

Is being a direct support assistant a stressful job?

Being a direct support assistant can be stressful due to the emotional and physical demands of helping individuals with disabilities or special needs. The job often requires patience, strong communication skills, and the ability to handle unpredictable situations, which can contribute to stress levels. However, some find the role rewarding and manageable with proper training and support.

What are the most commonly searched types of Direct Support jobs in Rochester, NY?

The most popular types of Direct Support jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Direct Support Assistant jobs?

Cities near Rochester, NY with the most Direct Support Assistant job openings:

Infographic showing various Direct Support Assistant job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 22% Part Time, and 6% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $38,155 per year, or $18.3 per hour.

Direct Support Professional - Day Habilitation

Newark, NY

The Arc Wayne
Individual, Family and Community Social Assistance • 501 - 1,000 employees
Learn more about The Arc Wayneexternal

$15 - $18.25/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Arc Wayne rating

5.9

Company rating: 5.9 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Direct Support Professional - Day Habilitation

Why Join Our Team:

The Arc Wayne, a parent-based organization, advocates for and supports persons of all ages with or without disabilities. We assist individuals in taking their full, independent, productive place in society through an array of quality, individualized services. With compassion, understanding, and support, we connect individuals and families to a world of possibilities that promote independence.

Benefits:

  • Generous Paid Vacation Time
  • Sick Time
  • 10 Paid holidays
  • Insurance - Medical, Dental and Vision
  • Tuition Reimbursement
  • Paid Training
  • Bereavement Leave
  • Employee Referral Bonus
  • Employee Assistance Program
  • Retirement Plan with Agency Match
  • And so much more!

A Day in the Life of a Direct Support Professional-Day Habilitation:

As a part time Direct Support Professional - Day Habilitation at The Arc Wayne in Newark, NY you will be an integral part in supporting people to develop life skills while supporting their confidentiality, privacy, human dignity, uniqueness and both physical and emotional well-being.

  • Support individuals to plan and complete meaningful activities of their choosing that may include, but are not limited to recreational, learning and physical fitness activities, development of individual interests and the pursuit of personal goals
  • Individuals in maintaining safe and healthy lifestyles, and will provide assistance in making healthy dietary choices while following pre-established orders by medical professionals.
  • Provide assistance with eating, direct personal support with bathroom responsibilities such as but not limited to: shaving, brushing teeth, bathing/showering, bathroom use and dressing;
  • Monitor and maintain a clean, safe and secure environment for individuals at all times, while providing Day Habilitation services according to each individual's plan,
  • Participate in building evacuation and fire drills.

It is rewarding to see your work as a DSP pay off when the people you support achieve their goals!

Who We Are Looking For:

You have a passion to help others and a caring heart. You like to make a difference every day and are looking for a rewarding career.

  • High School Diploma or GED required
  • Valid New York State Driver's License required
  • Ability to physically assist individuals who use wheelchairs or walkers

Work Schedule: Part time, Monday through Friday 8 am to 2:30 pm (30 hours) at Newark location OR Monday through Friday 7:30 am to 2 pm in Macedon, NY. 

What Arc Wayne employees say

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