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Direct Support Assistant Jobs in Rochester, NY (NOW HIRING)

The Arc Wayne

Direct Support Professional

Newark, NY · On-site

$17.69 - $22.25/hr

Now Hiring - Direct Support Professional"The best thing about this job is the rewarding feeling I ... We assist individuals in taking their full, independent, productive place in society through an ...

The Arc Wayne

Direct Support Professional

Newark, NY · On-site

$17.69 - $22.25/hr

Now Hiring - Direct Support Professional " The best thing about this job is the rewarding feeling I ... We assist individuals in taking their full, independent, productive place in society through an ...

The Arc Wayne

Direct Support Professional

Newark, NY

$21.19/hr

Now Hiring - Direct Support Professional " The best thing about this job is the rewarding feeling I ... We assist individuals in taking their full, independent, productive place in society through an ...

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Direct Support Assistant information

See Rochester, NY salary details

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How much do direct support assistant jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for direct support assistant in Rochester, NY is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.19 per hour, depending on experience, location, and employer.

What is a direct support assistant?

Direct Support Assistants (DSAs) are professionals who provide care and support to individuals with developmental disabilities or other special needs. Their responsibilities include assisting with daily living activities, facilitating community involvement, and ensuring the health and safety of those they support. DSAs work in various settings such as group homes, day programs, or residential facilities, helping individuals achieve greater independence and quality of life. They also monitor progress, document services provided, and may assist with medication and personal care tasks.

What are some common challenges direct support assistants face when supporting individuals with developmental disabilities, and how can these be managed?

Direct Support Assistants often encounter challenges such as managing behavioral outbursts, balancing multiple care needs, and ensuring effective communication with both clients and their families. These situations require patience, empathy, and strong problem-solving skills. Building rapport, utilizing de-escalation techniques, and staying informed about each individual's care plan can help manage these challenges. Regular team meetings and ongoing training also provide valuable support in navigating the complexities of the role.

What are the key skills and qualifications needed to thrive as a direct support assistant, and why are they important?

To excel as a Direct Support Assistant, you typically need a high school diploma or equivalent, basic caregiving knowledge, and an understanding of developmental disabilities. Familiarity with care documentation systems, health and safety protocols, and sometimes CPR/First Aid certification are commonly required. Patience, strong communication, and compassion are vital soft skills for supporting individuals' unique needs and fostering trust. These abilities ensure quality care, promote client independence, and create a safe, supportive environment.

What is the difference between Direct Support Assistant vs Personal Care Assistant?

AspectDirect Support AssistantPersonal Care Assistant
CertificationsCPR, First Aid, sometimes specialized trainingCPR, First Aid, sometimes specialized training
Work EnvironmentAssists individuals with disabilities in various settings, including homes and community centersProvides personal care mainly in private homes or healthcare facilities
Employer & IndustryNonprofits, healthcare, social servicesHome healthcare agencies, private clients
Job FocusSupporting daily activities, promoting independenceAssisting with personal hygiene, mobility, and daily routines

Both roles involve providing care and support, often requiring similar certifications. However, Direct Support Assistants typically work in community or facility settings supporting individuals with disabilities, while Personal Care Assistants mainly assist clients in personal hygiene and daily tasks within private homes. Understanding these differences helps job seekers find the right fit for their skills and career goals.

How do you become a certified direct support assistant?

To become a certified direct support assistant, individuals typically need a high school diploma or equivalent and must complete relevant training programs that cover topics like person-centered planning and health and safety. Certification requirements vary by state or employer but often include passing a competency exam and maintaining ongoing training or continuing education. Some positions may also require background checks and CPR certification.

Is being a direct support assistant a stressful job?

Being a direct support assistant can be stressful due to the emotional and physical demands of helping individuals with disabilities or special needs. The job often requires patience, strong communication skills, and the ability to handle unpredictable situations, which can contribute to stress levels. However, some find the role rewarding and manageable with proper training and support.

What are the most commonly searched types of Direct Support jobs in Rochester, NY?

The most popular types of Direct Support jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Direct Support Assistant jobs?

Cities near Rochester, NY with the most Direct Support Assistant job openings:

Infographic showing various Direct Support Assistant job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 22% Part Time, and 6% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $38,155 per year, or $18.3 per hour.

Direct Support Professional

Newark, NY • On-site

The Arc Wayne
Individual, Family and Community Social Assistance • 501 - 1,000 employees
Learn more about The Arc Wayneexternal

$17.69 - $22.25/hr

Full-time, Part-time, Per diem

Medical, Dental, PTO

Re-posted 14 days ago

Key responsibilities

  • Support individuals with daily living skills such as housekeeping, cooking, hygiene, and medication management.

  • Build relationships with individuals with disabilities and provide positive behavior support and role modeling.

  • Collaborate with each individual to create growth on personal goals while ensuring health and safety.

Arc Wayne rating

5.9

Company rating: 5.9 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Now Hiring - Direct Support Professional"The best thing about this job is the rewarding feeling I get in knowing that what I do every day helps make a difference in someone else's day. " - Resident Team MemberWhy Join Our Team:The Arc Wayne, a parent-based organization, advocates for and supports persons of all ages with or without disabilities. We assist individuals in taking their full, independent, productive place in society through an array of quality, individualized services. The Arc Wayne Benefits: Generous Paid Vacation TimeSick Time10 Paid holidaysInsurance - Medical, Dental and VisionTuition ReimbursementPaid TrainingBereavement LeaveEmployee Referral BonusEmployee Assistance ProgramRetirement Plan with Agency MatchOn-the-job paid training provided to learn all the necessary knowledge, skills, and abilities to be successful in the DSP role.And so much more!Work Schedule: full time, part time and relief opportunitiesThe Arc Wayne of Newark, NY, a Human Services Agency, is hiring immediately entry-level full-time, part-time, and per diem/relief Residential Direct Support Professionals (DSP) to support adults with developmental disabilities in obtaining life goals. The role of the DSP is to teach, encourage, inspire, mentor, influence, instruct, nurture, and praise the individuals that you support. As a Residential Direct Support Professional (DSP) you will earn competitive pay of $18.19 per hour for scheduled positions or $21.19 per hour (only in select scheduled positions) or $17.69 per hour for non-drivers.A Day in the Life of a Residential Direct Support Professional ( DSP ): Support individuals with daily living skills including housekeeping, cooking, hygiene, and self-administration of medicationsBuild relationships with people with disabilities and learn their individual differences in ability, personality, interests, learning, motivation, and likes and dislikesWork closely with Resident Team Members to learn each Individual's Life Plan and provide positive behavior support and role modeling to the people we supportCollaborate with each individual support to create growth on personal goals while prioritizing health and safety. Transport and record medical appointments as well as other community activities. You will also administer and chart medications accurately. Residential Direct Support Professionals Qualifications: No previous experience requiredAll Residential Direct Support Professionals must be 18 years of ageHigh School Diploma/GED Valid NYS driver's license preferredAbility to lift up to 50 poundsAbility to physically assist individuals who use wheelchairs and/or walkersAbility to foster teamworkBasic computer literacy including use of email, internet and web-based programsWe are hiring immediately for entry-level candidates with any background. Experience as caregivers, human services, direct care workers, childcare, Home Health Aide or Certified Nursing Assistant (CNA) is a plus! DSP Overnight, Evening, and Daytime shifts available. Paid training and no previous experience required! Start a rewarding career today and make a difference in someones life everyday. Apply now to join our amazing Direct Support Professional ( DSP ) team!
Job Posted by ApplicantPro

What Arc Wayne employees say

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Hours and flexibility

Workplace

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