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Direct Service Provider information

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How much do direct service provider jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for direct service provider in New York is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $19.71 per hour, depending on experience, location, and employer.

What are some common challenges direct service providers face when supporting clients, and how can these be managed?

Direct Service Providers often encounter challenges such as managing clients with diverse and complex needs, navigating emotional situations, and balancing administrative tasks with direct care. These challenges can be managed by leaning on strong communication skills, seeking regular supervision or peer support, and utilizing ongoing training opportunities to stay informed about best practices. Building trust and maintaining professional boundaries with clients are also crucial for success and personal well-being in this role.

What is the difference between Direct Service Provider vs Personal Care Assistant?

AspectDirect Service ProviderPersonal Care Assistant
CertificationsVaries; often includes training or certification depending on stateOften requires certification or training, such as CPR or first aid
Work EnvironmentCommunity settings, clients' homes, healthcare facilitiesPrimarily in clients' homes or healthcare settings
Employer & Industry UsageHome care agencies, healthcare providers, community organizationsHome health agencies, private clients, healthcare facilities
Job FocusProviding a range of support services including personal care, companionship, and assistance with daily activitiesAssisting with personal care, mobility, and daily living tasks

Both roles involve supporting individuals with daily needs, but a Direct Service Provider often has a broader scope of services and may work in various settings, while a Personal Care Assistant typically focuses on personal care tasks primarily in home environments.

What is a direct service provider?

Direct Service Providers (DSPs) are professionals who offer hands-on support and assistance to individuals with disabilities or special needs. Their work often includes helping clients with daily living activities, personal care, transportation, and participation in community activities. DSPs play a crucial role in promoting independence, empowerment, and quality of life for the people they serve. They may work in residential homes, day programs, or clients' personal residences, ensuring that each individual receives the care and support they need.

What are the key skills and qualifications needed to thrive as a direct service provider, and why are they important?

To thrive as a Direct Service Provider, you generally need a high school diploma or equivalent, basic caregiving skills, and knowledge of safety and health protocols. Familiarity with client documentation systems, first aid/CPR certification, and assistive technology is often required. Patience, strong interpersonal communication, and problem-solving abilities are essential soft skills for building trust and supporting clients effectively. These skills and qualifications are critical to ensuring client well-being, safety, and the delivery of high-quality, person-centered care.
More about Direct Service Provider jobs
What are popular job titles related to Direct Service Provider jobs in New York? For Direct Service Provider jobs in New York, the most frequently searched job titles are:
What job categories do people searching Direct Service Provider jobs in New York look for? The top searched job categories for Direct Service Provider jobs in New York are:
Direct Service Provider jobs near you
Infographic showing various Direct Service Provider job openings in New York as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 14% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $35,976 per year, or $17.3 per hour.

Direct Service Provider (DSP)

Workforce 1

Staten Island, NY

$18 - $25/hr

Part-time

Posted 22 days ago

Job description

The Staten Island Workforce1 Career Center is partnering with Person-Centered Care Services (PCCS) to find qualified candidates for a Direct Service Provider / Life Skills Coach in Staten Island, NY. Person-Centered Care Services is a not-for-profit organization that creates social change by supporting people with disabilities on their journey to self-identity and acceptance. PCCS is committed to person-centered services that promote inclusion, independence, and community participation while providing employees with opportunities for professional growth and career advancement.


The Direct Service Provider / Life Skills Coach supports individuals with disabilities by promoting independence, safety, and meaningful participation in their communities. This role provides person-centered support through daily living assistance, community engagement, skill development, and documentation of services. Team members build positive relationships while helping individuals achieve their personal goals and maintain a high quality of life.

This position is located in Staten Island, NY.


  • Build positive relationships with individuals receiving services.
  • Provide supervision to promote safety and well-being.
  • Assist with personal care, independent living, and daily life skills.
  • Support employment, education, money management, and community participation.
  • Accompany and transport individuals to community activities and work sites.
  • Maintain accurate daily service documentation and communicate updates to supervisors.
  • Complete required trainings, staff meetings, and service documentation.
  • Follow service plans, support strategies, and organizational procedures.

  • High school diploma or GED preferred.
  • Previous experience working with individuals with disabilities or in a caregiving role preferred.
  • Required for Day Habilitation, IRA, and Employment Support positions: Valid driver's license.
  • Required for Employment Support positions: Personal vehicle.
  • Required for IRA and Day Habilitation departments: CPR/First Aid certification.
  • Ability to travel to off-site locations and use GPS location services within eVero when required.
  • Ability to perform physical tasks, including assisting with toileting, hygiene, and lifting as needed. Reasonable accommodations will be considered.

USD $18.00 - USD $25.00 /Hr.

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