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Direct Service Professional Jobs in Madison, WI (NOW HIRING)

Sevita

Direct Support Lead

Madison, WI · On-site

$17/hr

REM Community Services, a part of the Sevita family, provides community-based services for ... Duties are split between providing direct support, professional or program activities, and ...

Sevita

Direct Support Lead

Janesville, WI · On-site

$18/hr

REM Community Services, a part of the Sevita family, provides community-based services for ... Duties are split between providing direct support, professional or program activities, and ...

TELLURIAN INC

Human Service Specialist

Madison, WI · On-site

... direct services to clients, and supports clients in pursuing previously determined treatment goals. The Human Services Specialist must conduct themselves in an ethical and professional manner in ...

Aptive Environmental

Operations Manager

Madison, WI · On-site

$80K - $95K/yr

... direct all hiring activities to ensure proper staffing for the service center while having constant communication with the recruiting lead • Manages payroll for all Service Professionals, Lead ...

Sevita

Direct Support Lead

Madison, WI · On-site

$17/hr

REM Community Services, a part of the Sevita family, provides community-based services for ... Duties are split between providing direct support, professional or program activities, and ...

Mypath

Education Support Professional

Madison, WI

$20/hr

Model professionalism, patience, and positive communication every day What You'll Bring * High ... Our companies provide a spectrum of services and support which promote the ability of those we ...

MyPath

Education Support Professional

Madison, WI · On-site

$20/hr

Model professionalism, patience, and positive communication every day What You'll Bring * High ... Our companies provide a spectrum of services and support which promote the ability of those we ...

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All JobsDirect Service Professional JobsDirect Service Professional Jobs in Madison, WI

Direct Service Professional information

See Madison, WI salary details

$8

$16

$22

How much do direct service professional jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for direct service professional in Madison, WI is $16.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $18.65 per hour, depending on experience, location, and employer.

What are some common challenges faced by direct service professionals and how can they be addressed?

Direct Service Professionals often encounter challenges such as managing clients with complex behavioral needs, maintaining clear communication among team members, and balancing documentation requirements with hands-on support. To address these challenges, it's important to participate in regular training sessions, collaborate closely with supervisors and colleagues, and utilize available support resources. Building strong relationships with clients and fostering a positive, team-oriented environment also help make the role more rewarding and manageable.

What is the difference between Direct Service Professional vs Personal Care Assistant?

AspectDirect Service ProfessionalPersonal Care Assistant
CertificationsOften requires CPR, First Aid, and sometimes specialized trainingMay require basic certifications like CPR, First Aid, but less specialized training
Work EnvironmentCommunity settings, group homes, residential facilitiesPrivate homes, individual client settings
Employer & Industry UsageHealthcare, social services, non-profitsHome care agencies, private clients
Job FocusSupporting individuals with disabilities, mental health, or developmental needsAssisting with daily living activities for elderly or disabled clients

While both roles involve providing care and support, a Direct Service Professional typically works in community or facility settings with a focus on individuals with disabilities or mental health needs, often requiring specialized training. A Personal Care Assistant usually works in private homes, assisting with daily activities like bathing, dressing, and mobility, often with fewer certifications required.

What is a direct service professional?

A direct support professional works to assist people with disabilities. In this career, your job duties include helping people in a residential assisted living community; however, most direct support professionals work offsite in the homes or schools of support program participants. You need strong organizational and communication skills to deal with clients, their other caretakers, and their family members. Most employers expect you to document your experience with each client and note changes in behavior and progress toward developmental goals. Educational qualifications include a high school diploma and previous experience or on-the-job training.

What are the key skills and qualifications needed to thrive as a direct service professional, and why are they important?

To thrive as a Direct Service Professional, you need a foundational understanding of client care, basic health and safety, and typically a high school diploma or equivalent. Familiarity with electronic documentation systems and CPR/First Aid certification are often required. Patience, strong interpersonal skills, and the ability to work collaboratively are crucial soft skills for building trust with clients and supporting their daily needs. These abilities are essential for providing quality care, ensuring client well-being, and fostering a supportive environment.

Is a direct service professional a good career?

A direct service professional (DSP) provides support to individuals with disabilities or mental health needs, often working in community or residential settings. It can be a rewarding career for those interested in helping others, with opportunities for certification, skill development, and flexible schedules, though it may involve physically and emotionally demanding work. Job satisfaction often depends on personal interests and the work environment.

What qualifications do I need for a direct service professional job?

A direct service professional typically needs a high school diploma or equivalent and may require CPR and first aid certifications. Relevant skills include strong communication, patience, and the ability to work with diverse populations; some positions may also require background checks and training specific to the client population.
More about Direct Service Professional jobs
What are the most commonly searched types of Direct Service jobs in Madison, WI? The most popular types of Direct Service jobs in Madison, WI are:
What cities near Madison, WI are hiring for Direct Service Professional jobs? Cities near Madison, WI with the most Direct Service Professional job openings:
Direct Service Professional jobs near you
Infographic showing various Direct Service Professional job openings in Madison, WI as of August 2026, with employment types broken down into 43% Full Time, and 57% Part Time. Highlights an 86% In-person, and 14% Hybrid job distribution, with an average salary of $35,134 per year, or $16.9 per hour.

Lead Youth Development Professional

Boys and Girls Club Dane Cty

Sun Prairie, WI • On-site

$13.75 - $18.75/hr

Full-time

Posted 24 days ago

Job description

POSITION DESCRIPTION
Position Title
Youth Development Professional - Elementary
Department
Operations
Primary Location
McKenzie Family Boys & Girls Club
Hybrid/Partially Remote
Reports To
Program Director
Position Level
Individual Contributor ? Manager with Direct Reports
Direct Service Position
Yes ( What percentage : _100%) ? No
Exemption Status
Nonexempt (Hourly)
Pay Rate
17.50 (if Lead Qualified)
Boys and Girls Club of Dane County is looking to hire a Youth Development Professional for our Sun Prairie location!
Required work hours: Summer - 11:30am to 5:30pm School Year - 2:00pm to 6:00pm
Qualified candidates must have high school diploma and At least 240 hours previous experience working with youth in a licensed childcare or comparable environment. Reliable Transportation.
POSITION SUMMARY & OVERALL OBJECTIVES
The Youth Development Professional (YDP) plans and implements fun and engaging activities within BGCDCs 5 key program areas; Healthy Lifestyles, Character & Leadership, Sports & Recreation, Academic Success and the Arts within a DCF 251 licensed after school program. Additionally, the YDP will implement grant funded initiatives. The YDP will supervise and work with youth ages 5 to 12 and are responsible for creating an environment that supports positive youth development, serving as a role model and mentor and ensuring youth safety in an out-of-school environment. YDPs assume a role with a variety of age groups or be temporarily assigned to a specific group in the event of an absence. This position may include occasional evenings/weekend hours to accommodate special events, field trips, and community programs. The YDP is also expected to be flexible and adaptable, taking on other duties to support the organization's objectives.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The fundamental, crucial job duties; the functions the position exists to perform.
Prepare Youth for Success: 30%
  • Create an environment that facilitates the achievement of Youth Development Outcomes that foster inclusivity and support members' needs.
  • Provide positive guidance, role modeling, and daily support to members.
  • Promote and ensure program participation.

Program Development and Implementation 30%
  • Plan and implement developmentally appropriate, engaging activities for youth (5-12 years of age), ensuring academic success with grant-funded outcomes are being met.
  • Monitor and evaluate programs, services, and activities to ensure high-quality programming.

Maintain a Safe Environment: 30%
  • Always ensure the physical and emotional safety of members
  • Implement positive behavior management techniques
  • Always adhere to all regulations specified in DCF 251 and BGCDC policies.
  • Provide site and sound supervision to members
  • Follow all tracking and attendance procedures.
  • Administer first-aid and complete necessary documentation.
  • Always uphold the appearance of the Club through a sanitary and organized program space.

Ensure a Professional Work Environment: 10%
  • Maintain an environment that supports volunteers and community partners.
  • Contributing to the Club climate for youth development includes program collaboration, attendance, and active participation in staff meetings and training (daily, weekly, and organizational).
  • Participate in the Young Star program evaluation process.
  • Maintain a professional appearance and communicate professionally to effectively represent the Boys & Girls Clubs brand.
BUDGET RESPONSIBILITIES
N/A
RELATIONSHIPS
Internal and external relationships are essential to the role.
Internal: As an integral part of our team, you will maintain close, daily contact with Club staff (both professional and volunteer), Club members, and your supervisor. This continuous communication ensures the seamless exchange of information, facilitates discussions on pertinent issues, clarifies guidelines and instructions, provides instruction and guidance, and offers counseling when necessary.
External: Externally, you will maintain contact as needed with various community groups, schools, members' families, and other stakeholders to foster collaborative relationships and assist in resolving any arising issues. By actively engaging with these external partners, you contribute to creating a supportive network and ensuring the well-being of our members within the broader community.
Knowledge, Skills, and Abilities
The objective and measurable knowledge, skills, and abilities an employee must possess to successfully perform this job .
  • Ability to work with youth from ages 5-12
  • Problem-Solving Skills
  • Field Trip Supervision
  • At least 18 years of age
  • Eligibility as a Caregiver by the Department of Children and Families 251
  • Successful completion of drug test, background check and physical examination.
  • The ability and desire to work with youth in various settings.
  • Strong verbal, written, and communication skills.
  • Program Group Leader Certified within 3 months of accepting role (training provided)
  • CPR within 3 months of accepting role (training provided)
Working conditions & Physical demands
Notable conditions or physical exertion are considered essential duties.
??Physical requirements: Ability to read and interpret documents such as safety rules, operating instructions, and policy manuals. The ability to clearly and concisely exchange/receive ideas, facts, and/or technical information with others. Ability to visually monitor the activities of club members. The employee must be able to perform CPR or first aid. The employee must use hands to handle or feel and reach with hands and arms. The employee must frequently stand, walk, climb, balance, stoop, jump, kneel, crouch, or crawl.
The employee is occasionally required to sit. The employee may occasionally lift or move up to 20 pounds.? Recreational activities occur in an indoor and outdoor setting.
DISCLAIMER
This position description is an overview of the duties and responsibilities assigned to the role identified above. It is not intended to cover every work assignment the position may have, but rather to cover those work assignments which are predominant, permanent, and recurring. Duties and responsibilities may change, and additional duties and responsibilities may be assigned without notice.
Requirements
Education and Experience
The required minimum allowable education and experience, based on job-related requirements. Include licensing and certifications if applicable.
High School Diploma/GED/HSED
At least 240 hours previous experience working with youth in a licensed childcare or comparable environment, preferred
Required Hours
Typical working hours and travel. This position is classified as non-exempt and part-time, temporary, requiring availability during operational hours to fulfill the essential duties of the role. The position requires occasional travel to off-site Clubs, meetings, and events. Typical working hours - M ,T, W, TH, F between the hours of 2:00pm - 6:00pm.

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