ZipRecruiter

Log In

1

Direct Service Professional Jobs in Texas (NOW HIRING)

Cetera

Senior Service Professional

Dallas, TX · Hybrid

$19 - $26.25/hr

Cetera is currently seeking a Senior Service Professional for our Advisor Support team in Dallas ... Proficiently addressing queries regarding brokerage operations, advisory accounts, and direct ...

Cetera

Senior Service Professional

Dallas, TX · Hybrid

$19 - $26.25/hr

Cetera is currently seeking a Senior Service Professional for our Advisor Support team in Dallas ... Proficiently addressing queries regarding brokerage operations, advisory accounts, and direct ...

Cetera

Senior Service Professional

Dallas, TX · Hybrid

$19 - $26.25/hr

Cetera is currently seeking a Senior Service Professional for our Advisor Support Team team. This ... direct business, spanning from assisting with new account setup to managing transactions and ...

Cetera

Senior Service Professional

Dallas, TX

$19 - $26.25/hr

Cetera is currently seeking a Senior Service Professional for our Advisor Support team in Dallas ... direct business, spanning from assisting with new account setup to managing transactions and ...

Hays County

Criminalist

San Marcos, TX

$50K - $53K/yr

Summary Under general supervision, responds as directed to potential crime scenes following ... service Communicate and assist law enforcement officials and others regarding evidence status ...

previous pagenext page

Showing results 21-40

All JobsDirect Service Professional JobsDirect Service Professional Jobs in Texas

Direct Service Professional information

See Texas salary details

$7

$15

$20

How much do direct service professional jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for direct service professional in Texas is $15.62, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $17.26 per hour, depending on experience, location, and employer.

What are some common challenges faced by direct service professionals and how can they be addressed?

Direct Service Professionals often encounter challenges such as managing clients with complex behavioral needs, maintaining clear communication among team members, and balancing documentation requirements with hands-on support. To address these challenges, it's important to participate in regular training sessions, collaborate closely with supervisors and colleagues, and utilize available support resources. Building strong relationships with clients and fostering a positive, team-oriented environment also help make the role more rewarding and manageable.

What is the difference between Direct Service Professional vs Personal Care Assistant?

AspectDirect Service ProfessionalPersonal Care Assistant
CertificationsOften requires CPR, First Aid, and sometimes specialized trainingMay require basic certifications like CPR, First Aid, but less specialized training
Work EnvironmentCommunity settings, group homes, residential facilitiesPrivate homes, individual client settings
Employer & Industry UsageHealthcare, social services, non-profitsHome care agencies, private clients
Job FocusSupporting individuals with disabilities, mental health, or developmental needsAssisting with daily living activities for elderly or disabled clients

While both roles involve providing care and support, a Direct Service Professional typically works in community or facility settings with a focus on individuals with disabilities or mental health needs, often requiring specialized training. A Personal Care Assistant usually works in private homes, assisting with daily activities like bathing, dressing, and mobility, often with fewer certifications required.

What is a direct service professional?

A direct support professional works to assist people with disabilities. In this career, your job duties include helping people in a residential assisted living community; however, most direct support professionals work offsite in the homes or schools of support program participants. You need strong organizational and communication skills to deal with clients, their other caretakers, and their family members. Most employers expect you to document your experience with each client and note changes in behavior and progress toward developmental goals. Educational qualifications include a high school diploma and previous experience or on-the-job training.

What are the key skills and qualifications needed to thrive as a direct service professional, and why are they important?

To thrive as a Direct Service Professional, you need a foundational understanding of client care, basic health and safety, and typically a high school diploma or equivalent. Familiarity with electronic documentation systems and CPR/First Aid certification are often required. Patience, strong interpersonal skills, and the ability to work collaboratively are crucial soft skills for building trust with clients and supporting their daily needs. These abilities are essential for providing quality care, ensuring client well-being, and fostering a supportive environment.

Is a direct service professional a good career?

A direct service professional (DSP) provides support to individuals with disabilities or mental health needs, often working in community or residential settings. It can be a rewarding career for those interested in helping others, with opportunities for certification, skill development, and flexible schedules, though it may involve physically and emotionally demanding work. Job satisfaction often depends on personal interests and the work environment.

What qualifications do I need for a direct service professional job?

A direct service professional typically needs a high school diploma or equivalent and may require CPR and first aid certifications. Relevant skills include strong communication, patience, and the ability to work with diverse populations; some positions may also require background checks and training specific to the client population.
More about Direct Service Professional jobs

What cities in Texas are hiring for Direct Service Professional jobs?

Cities in Texas with the most Direct Service Professional job openings:

Direct Service Professional jobs near you
Infographic showing various Direct Service Professional job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $32,480 per year, or $15.6 per hour.

Senior Service Professional

Cetera

Dallas, TX • Hybrid

$19 - $26.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Job description

Cetera is currently seeking a Senior Service Professional for our Advisor Support team in Dallas, TX.This is a unique opportunity to join our team in providing operational support and world-class customer service to our clients.There is potential for this to be a hybrid role based on a successful training period.

Core Responsibilities:

  • Cultivating meaningful connections with advisors, their teams, and clients to foster continuing relationships.

  • Establishing oneself as the primary point of contact for advisors' clients, providing comprehensive guidance throughout their journey, assuming responsibility from inception to successful resolution

  • Proficiently addressing queries regarding brokerage operations, advisory accounts, and direct business, spanning from assisting with new account setup to managing transactions and servicing requirements.

  • Empowering advisors with exceptional support, harnessing innovative technologies to optimize their productivity and achievements.

  • Efficiently utilize our advanced CRM tool to meticulously record and track service requests, ensuring prompt and accurate follow-up.

  • Provide in person/virtual training to clients and advisors, as well as utilize experience to provide training to peers on complex topics as necessary.

  • Able to assist with complex cases and escalations from Service Professionals 

  • Other duties as assigned.

Required Knowledge, Skills, and Abilities:

  • Strong communication skills

  • Organizational skills

  • Attention to detail

  • Analytical thought processor

  • Ability to multi task

  • Adaptable to change in a fast-paced environment

  • Courteous and empathetic to client concerns

  • Superior listening skills

  • Positive role model to colleagues

  • Team player attitude

  • Energetic and results-oriented

  • Demonstrate a real passion for providing a high level of customer service

  • Processing Experience: Prior experience in processing financial transactions such as journals, distributions, and check requests are highly desirable.

Desired Knowledge, Skills, and Abilities:

  • Call Center experience

  • Demonstrated experience delivering excellent problem resolution, organizational and follow-up skills

  • Familiarity with Schwab, Fidelity or Pershing in systems like Orion and Envestnet

  • Licensing (SIE or other FINRA Licensing)

Minimum Required Education & Experience: 

  • High School Diploma or GED

  • 1 year's applicable experience

  • 1 years of experience with MS Office tools

  • Licensing (if applicable)

Travel Requirements: No Travel Required

Compensation: The base annual salary range for this role is $24.05 -$31.75, plus a competitive performance-based bonus. Base annual salary depends on a wide array of factors, including but not limited to skill set, years and depth of experience, certifications, and location. Base annual salary may also differ significantly due to geography and cost of labor considerations.

#LI-Hybrid

About Us

What we give you in return:

Not many teams can say that they support people's dreams coming to life. We happen to do that every day. And as important as we know your career is, we recognize that there's a whole lot more to life. To ensure that our employees can make the most of their time outside of working hours, we offer a competitive salary and for full-time roles, a benefits package including:

  • Inclusive health, dental, vision, and life insurance plans built to support diverse lifestyles, offer preventative care, and protect against hardship.
  • Easy access to mental health benefits to meet our team members and their families where they are.
  • 20+ days of paid time off (PTO), paid holidays, and 2 paid wellness days to give our employees the time they need to stay close with their loved ones, recharge, and give back to their communities.
  • 401(k) savings plan with a generous company contribution (up to 5%), and access to a financial professional to offer our employees the opportunity to plan-ahead for a strong financial future well beyond their working years.
  • Paid parental leave to support all team members with birth, adoption, and fostering.
  • Health Savings and Flexible Spending Account options to help you save money on healthcare, daycare, commuting, and more.
  • Employee Assistance Program (EAP), LifeLock, Pet Insurance and more.
  • Paid caregiver leave to provide time away from work when caring for an ill or recovering family member.
  • Additional benefits such as an Employee Assistance Program (EAP), identity theft protection (LifeLock), pet insurance, and other voluntary benefits to provide extra peace of mind

About Cetera

Cetera Financial Group (Cetera) is a leading network of independent retail broker-dealers and registered investment advisers empowering the delivery of objective financial advice to individuals, families, and company retirement plans across the country through trusted financial advisors and financial institutions. Cetera is one of the largest independent financial advisor networks in the nation and a leading provider of retail services to the investment programs of banks and credit unions.

Advisor support resources offered through Cetera include award-winning wealth management and advisory platforms, comprehensive broker-dealer and registered investment adviser services, practice management support, and innovative technology.

Cetera Financial Group (Cetera) is a network of independent retail firms, including those that are members of FINRA/SIPC: Cetera Advisors LLC; Cetera Wealth Services, LLC (formerly known as Cetera Advisor Networks); Cetera Investment Services LLC (marketed as Cetera Financial Institutions or Cetera Investors); and Cetera Financial Specialists LLC. Entities registered as investment advisers with the Securities and Exchange Commission include Cetera Investment Management LLC and Cetera Investment Advisers LLC. Cetera's principal office is located at 655 W. Broadway, 11th Floor, San Diego, CA 92101. Avantax Planning Partners, Inc. is an SEC registered investment adviser within the Aretec Group, Inc. (dba Cetera Holdings, an affiliate of Cetera). All the referenced entities are under common ownership.

Cetera Financial Group is committed to providing an equal employment opportunity for all applicants and employees. For us, this is the only acceptable way to do business. Accordingly, all employment decisions at Cetera Financial Group, including those relating to hiring, promotion, transfers, benefits, compensation, and placement, will be made without regard to race, color, ancestry, national origin, citizenship, age, physical and/or mental disability, medical condition, pregnancy, genetic characteristics, religion, religious dress and/or grooming, gender, gender identity, gender expression, sexual orientation, marital status, U.S. military status, political affiliation, or any other class protected by state and/or federal law.

Agencies please note: this recruitment assignment is being managed directly by Cetera's Talent Acquisition team. We will reach out to our preferred agency partners in the rare instance we require additional talent options. Your respect for this process is appreciated.

Please review our Workforce Privacy Policy for further details on what information we collect and the purposes for collection.

Apply