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Direct Service Professional Jobs in Dallas, TX (NOW HIRING)

Cetera

Senior Service Professional

Dallas, TX · On-site

$19 - $26.25/hr

Cetera is currently seeking a Senior Service Professional for our Advisor Support team in Dallas ... Proficiently addressing queries regarding brokerage operations, advisory accounts, and direct ...

Cetera

Senior Service Professional

Dallas, TX · On-site

$19 - $26.25/hr

Cetera is currently seeking a Senior Service Professional for our Advisor Support team in Dallas ... Proficiently addressing queries regarding brokerage operations, advisory accounts, and direct ...

Cetera

Senior Service Professional

Dallas, TX · Hybrid

$19 - $26.25/hr

Cetera is currently seeking a Senior Service Professional for our Advisor Support Team team. This ... direct business, spanning from assisting with new account setup to managing transactions and ...

Cetera

Senior Service Professional

Dallas, TX · On-site

$19 - $26.25/hr

Cetera is currently seeking a Senior Service Professional for our Advisor Support team in Dallas ... direct business, spanning from assisting with new account setup to managing transactions and ...

Cetera

Senior Service Professional

Dallas, TX · Hybrid

$19 - $26.25/hr

Cetera is currently seeking a Senior Service Professional for our Advisor Support team in Dallas ... Proficiently addressing queries regarding brokerage operations, advisory accounts, and direct ...

Cetera

Senior Service Professional

Dallas, TX · Hybrid

$19 - $26.25/hr

Cetera is currently seeking a Senior Service Professional for our Advisor Support team in Dallas ... Proficiently addressing queries regarding brokerage operations, advisory accounts, and direct ...

Cetera

Senior Service Professional

Dallas, TX · Hybrid

$19 - $26.25/hr

Cetera is currently seeking a Senior Service Professional for our Advisor Support Team team. This ... direct business, spanning from assisting with new account setup to managing transactions and ...

Cetera

Senior Service Professional

Dallas, TX · On-site

$19 - $26.25/hr

Cetera is currently seeking a Senior Service Professional for our Advisor Support team in Dallas ... direct business, spanning from assisting with new account setup to managing transactions and ...

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All JobsDirect Service Professional JobsDirect Service Professional Jobs in Dallas, TX

Direct Service Professional information

See Dallas, TX salary details

$8

$16

$21

How much do direct service professional jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for direct service professional in Dallas, TX is $16.58, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $18.32 per hour, depending on experience, location, and employer.

What is a direct service professional?

A direct support professional works to assist people with disabilities. In this career, your job duties include helping people in a residential assisted living community; however, most direct support professionals work offsite in the homes or schools of support program participants. You need strong organizational and communication skills to deal with clients, their other caretakers, and their family members. Most employers expect you to document your experience with each client and note changes in behavior and progress toward developmental goals. Educational qualifications include a high school diploma and previous experience or on-the-job training.

What are some common challenges faced by direct service professionals and how can they be addressed?

Direct Service Professionals often encounter challenges such as managing clients with complex behavioral needs, maintaining clear communication among team members, and balancing documentation requirements with hands-on support. To address these challenges, it's important to participate in regular training sessions, collaborate closely with supervisors and colleagues, and utilize available support resources. Building strong relationships with clients and fostering a positive, team-oriented environment also help make the role more rewarding and manageable.

What are the key skills and qualifications needed to thrive as a direct service professional, and why are they important?

To thrive as a Direct Service Professional, you need a foundational understanding of client care, basic health and safety, and typically a high school diploma or equivalent. Familiarity with electronic documentation systems and CPR/First Aid certification are often required. Patience, strong interpersonal skills, and the ability to work collaboratively are crucial soft skills for building trust with clients and supporting their daily needs. These abilities are essential for providing quality care, ensuring client well-being, and fostering a supportive environment.

What is the difference between Direct Service Professional vs Personal Care Assistant?

AspectDirect Service ProfessionalPersonal Care Assistant
CertificationsOften requires CPR, First Aid, and sometimes specialized trainingMay require basic certifications like CPR, First Aid, but less specialized training
Work EnvironmentCommunity settings, group homes, residential facilitiesPrivate homes, individual client settings
Employer & Industry UsageHealthcare, social services, non-profitsHome care agencies, private clients
Job FocusSupporting individuals with disabilities, mental health, or developmental needsAssisting with daily living activities for elderly or disabled clients

While both roles involve providing care and support, a Direct Service Professional typically works in community or facility settings with a focus on individuals with disabilities or mental health needs, often requiring specialized training. A Personal Care Assistant usually works in private homes, assisting with daily activities like bathing, dressing, and mobility, often with fewer certifications required.

Is a direct service professional a good career?

A direct service professional (DSP) provides support to individuals with disabilities or mental health needs, often working in community or residential settings. It can be a rewarding career for those interested in helping others, with opportunities for certification, skill development, and advancement, though it may involve physically demanding work and variable schedules.
More about Direct Service Professional jobs

What cities near Dallas, TX are hiring for Direct Service Professional jobs?

Cities near Dallas, TX with the most Direct Service Professional job openings:

Direct Service Professional jobs near you
Infographic showing various Direct Service Professional job openings in Dallas, TX as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $34,487 per year, or $16.6 per hour.

Senior Service Professional

Cetera Financial Group, Inc.

Dallas, TX • On-site

$24.50 - $31.75/hr

Part-time

Re-posted 3 days ago

Cetera Financial Group rating

8.3

Company rating: 8.3 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

Job description


Cetera is currently seeking a Senior Service Professional for our Advisor Support team in Dallas, TX. This is a unique opportunity to join our team in providing operational support and world-class customer service to our clients. There is potential for this to be a hybrid role based on a successful training period.
Core Responsibilities:
  • Cultivating meaningful connections with advisors, their teams, and clients to foster continuing relationships.
  • Establishing oneself as the primary point of contact for advisors' clients, providing comprehensive guidance throughout their journey, assuming responsibility from inception to successful resolution
  • Proficiently addressing queries regarding brokerage operations, advisory accounts, and direct business, spanning from assisting with new account setup to managing transactions and servicing requirements.
  • Empowering advisors with exceptional support, harnessing innovative technologies to optimize their productivity and achievements.
  • Efficiently utilize our advanced CRM tool to meticulously record and track service requests, ensuring prompt and accurate follow-up.
  • Provide in person/virtual training to clients and advisors, as well as utilize experience to provide training to peers on complex topics as necessary.
  • Able to assist with complex cases and escalations from Service Professionals
  • Other duties as assigned.

Required Knowledge, Skills, and Abilities:
  • Strong communication skills
  • Organizational skills
  • Attention to detail
  • Analytical thought processor
  • Ability to multi task
  • Adaptable to change in a fast-paced environment
  • Courteous and empathetic to client concerns
  • Superior listening skills
  • Positive role model to colleagues
  • Team player attitude
  • Energetic and results-oriented
  • Demonstrate a real passion for providing a high level of customer service
  • Processing Experience: Prior experience in processing financial transactions such as journals, distributions, and check requests are highly desirable.

Desired Knowledge, Skills, and Abilities:
  • Call Center experience
  • Demonstrated experience delivering excellent problem resolution, organizational and follow-up skills
  • Familiarity with Schwab, Fidelity or Pershing in systems like Orion and Envestnet
  • Licensing (SIE or other FINRA Licensing)

Minimum Required Education & Experience:
  • High School Diploma or GED
  • 1 year's applicable experience
  • 1 years of experience with MS Office tools
  • Licensing (if applicable)

Travel Requirements: No Travel Required
Compensation: The base annual salary range for this role is $24.50-$31.75, plus a competitive performance-based bonus. Base annual salary depends on a wide array of factors, including but not limited to skill set, years and depth of experience, certifications, and location. Base annual salary may also differ significantly due to geography and cost of labor considerations.

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