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Health Source Group

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Direct Service Professional

Bronx, NY · On-site

$17/hr

As a Direct Support Professional, you will play a vital role in enhancing the quality of life for individuals with disabilities or special needs. Your primary responsibility will be to provide ...

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How much do direct service professional jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for direct service professional in New York is $18.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $20.24 per hour, depending on experience, location, and employer.

What is a direct service professional?

A direct support professional works to assist people with disabilities. In this career, your job duties include helping people in a residential assisted living community; however, most direct support professionals work offsite in the homes or schools of support program participants. You need strong organizational and communication skills to deal with clients, their other caretakers, and their family members. Most employers expect you to document your experience with each client and note changes in behavior and progress toward developmental goals. Educational qualifications include a high school diploma and previous experience or on-the-job training.

What are some common challenges faced by direct service professionals and how can they be addressed?

Direct Service Professionals often encounter challenges such as managing clients with complex behavioral needs, maintaining clear communication among team members, and balancing documentation requirements with hands-on support. To address these challenges, it's important to participate in regular training sessions, collaborate closely with supervisors and colleagues, and utilize available support resources. Building strong relationships with clients and fostering a positive, team-oriented environment also help make the role more rewarding and manageable.

What are the key skills and qualifications needed to thrive as a direct service professional, and why are they important?

To thrive as a Direct Service Professional, you need a foundational understanding of client care, basic health and safety, and typically a high school diploma or equivalent. Familiarity with electronic documentation systems and CPR/First Aid certification are often required. Patience, strong interpersonal skills, and the ability to work collaboratively are crucial soft skills for building trust with clients and supporting their daily needs. These abilities are essential for providing quality care, ensuring client well-being, and fostering a supportive environment.

What is the difference between Direct Service Professional vs Personal Care Assistant?

AspectDirect Service ProfessionalPersonal Care Assistant
CertificationsOften requires CPR, First Aid, and sometimes specialized trainingMay require basic certifications like CPR, First Aid, but less specialized training
Work EnvironmentCommunity settings, group homes, residential facilitiesPrivate homes, individual client settings
Employer & Industry UsageHealthcare, social services, non-profitsHome care agencies, private clients
Job FocusSupporting individuals with disabilities, mental health, or developmental needsAssisting with daily living activities for elderly or disabled clients

While both roles involve providing care and support, a Direct Service Professional typically works in community or facility settings with a focus on individuals with disabilities or mental health needs, often requiring specialized training. A Personal Care Assistant usually works in private homes, assisting with daily activities like bathing, dressing, and mobility, often with fewer certifications required.

Is a direct service professional a good career?

A direct service professional (DSP) provides support to individuals with disabilities or mental health needs, often working in community or residential settings. It can be a rewarding career for those interested in helping others, with opportunities for certification, skill development, and advancement, though it may involve physically demanding work and variable schedules.
More about Direct Service Professional jobs

What are the most commonly searched types of Direct Service jobs in New York?

The most popular types of Direct Service jobs in New York are:

What cities in New York are hiring for Direct Service Professional jobs?

Cities in New York with the most Direct Service Professional job openings:

Direct Service Professional jobs near you
Infographic showing various Direct Service Professional job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $38,141 per year, or $18.3 per hour.

Direct Service Professional

Bronx, NY • On-site

Health Source Group
Recruiting and Staffing Services • 201 - 500 employees
Learn more about Health Source Groupexternal

$17/hr

Per diem

Medical

This job post has expired today. Applications are no longer accepted.

Job description

Job description

Job Description

PER DIEM SHIFTS AVAILABLE - MORNING, AFTERNOON, OVERNIGHT!

Location: Staten Island, Bronx , Brooklyn , Manhattan and Queens NY

Rate : $17/hour

We are seeking a passionate Direct Support Professional. The candidate must be dedicated to supporting individuals with intellectual and developmental disabilities in achieving meaningful employment. As a Direct Support Professional, you will play a vital role in enhancing the quality of life for individuals with disabilities or special needs. Your primary responsibility will be to provide compassionate and personalized support to clients in various settings, including residential homes and community environments. You will assist individuals in achieving their personal goals while ensuring their rights and dignity are upheld.

Make a meaningful impact in the lives of individuals with disabilities. There will be room for personal and professional growth.

Schedule: Per diem Shifts

Duties

  • Assist in maintaining an inventory of individual clothing and personal effects on a routine basis to ensure that individuals are properly clothed.
  • Assist with any toileting, showering and/or other personal hygiene needs.
  • Report any sign or symptoms of illness or adverse medication reaction to the site supervisor to implement an appropriate plan of action.
  • Assists in the resolution of crisis management and reports all incidents, both verbally and in writing to the program supervisor.
  • Ensures that each apartment/room is clean, neat, safe and free of hazardous contains at all times.
  • Ensures that all individuals attend activities daily as agreed upon, within a structured treatment program, sheltered work center, training program or competitive employment in the community.
  • Assist individuals in a Day Hab. Or Day Center setting.
  • Escort individuals on medical appointments as needed.
  • Escort individuals to the emergency room (site managers usually make this request to the Staffing Agency or to the DSP, if the DSP is already at the resident).

Skills and/or Experience Required:

  • Experience working with people with disabilities in a health or treatment related setting preferred.
  • Specialized training and experience in working with the developmentally disabled preferred.
  • Excellent verbal, communication, and interpersonal skills.
  • Computer literate.
  • Ability or willingness to be certified in CPR.

Educational Requirements:

  • High School Diploma or GED.

Join us as a Direct Support Professional and make a meaningful impact in the lives of those you support!

Work Location: In person

Company Description

Our network includes Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs), as well as Social Workers, Psychologists, and Resource Room Teachers. Together, we deliver exceptional care to our partners and their communities.