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Direct Service Professional Jobs in Rochester, NY

The Arc Wayne

Direct Support Professional

Newark, NY · On-site

$17.69 - $22.25/hr

Now Hiring - Direct Support Professional"The best thing about this job is the rewarding feeling I ... services. The Arc Wayne Benefits: Generous Paid Vacation TimeSick Time10 Paid holidaysInsurance ...

The Arc Wayne

Direct Support Professional

Newark, NY · On-site

$17.69 - $22.25/hr

Now Hiring - Direct Support Professional " The best thing about this job is the rewarding feeling I ... services. The Arc Wayne Benefits: * Generous Paid Vacation Time * Sick Time * 10 Paid holidays

The Arc Wayne

Direct Support Professional

Newark, NY

$21.19/hr

Now Hiring - Direct Support Professional " The best thing about this job is the rewarding feeling I ... services. The Arc Wayne Benefits: * Generous Paid Vacation Time * Sick Time * 10 Paid holidays

The Fedcap Group

Direct Support Professional

Rochester, NY · On-site

$18.25/hr

What You'll Do As a Direct Support Professional, you will assist individuals with intellectual and ... We provide exceptional services to ensure that people with disabilities or special needs and their ...

Easterseals

Direct Support Professional

Rochester, NY · On-site

$18.25/hr

What You'll Do As a Direct Support Professional, you will assist individuals with intellectual and ... We provide exceptional services to ensure that people with disabilities or special needs and their ...

The Fedcap Group

Direct Support Professional

Rochester, NY · On-site

$18.25/hr

What You'll Do As a Direct Support Professional, you will assist individuals with intellectual and ... We provide exceptional services to ensure that people with disabilities or special needs and their ...

The Fedcap Group

Direct Support Professional

Rochester, NY · On-site

$18.25/hr

What You'll Do As a Direct Support Professional, you will assist individuals with intellectual and ... We provide exceptional services to ensure that people with disabilities or special needs and their ...

The Fedcap Group

Direct Support Professional

Rochester, NY · On-site

$18.25/hr

What You'll Do As a Direct Support Professional, you will assist individuals with intellectual and ... We provide exceptional services to ensure that people with disabilities or special needs and their ...

Easterseals

Direct Support Professional

Rochester, NY

$18.25/hr

What You'll Do As a Direct Support Professional, you will assist individuals with intellectual and ... We provide exceptional services to ensure that people with disabilities or special needs and their ...

Fedcap

Direct Support Professional

Rochester, NY

$18.25/hr

What You'll Do As a Direct Support Professional, you will assist individuals with intellectual and ... We provide exceptional services to ensure that people with disabilities or special needs and their ...

The Fedcap Group

Direct Support Professional

Rochester, NY · On-site

$18.25/hr

What You'll Do As a Direct Support Professional, you will assist individuals with intellectual and ... We provide exceptional services to ensure that people with disabilities or special needs and their ...

Starbridge

Direct Support Professional

Rochester, NY · On-site

$18 - $20/hr

Full-Time Direct Support Professional Rochester, NY $18-$20 per hour Why Starbridge At Starbridge ... Generous paid time off that grows with your years of service. * Employer-paid life insurance worth ...

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All JobsDirect Service Professional JobsDirect Service Professional Jobs in Rochester, NY

Direct Service Professional information

See Rochester, NY salary details

$8

$16

$21

How much do direct service professional jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for direct service professional in Rochester, NY is $16.54, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.27 per hour, depending on experience, location, and employer.

What is a direct service professional?

A direct support professional works to assist people with disabilities. In this career, your job duties include helping people in a residential assisted living community; however, most direct support professionals work offsite in the homes or schools of support program participants. You need strong organizational and communication skills to deal with clients, their other caretakers, and their family members. Most employers expect you to document your experience with each client and note changes in behavior and progress toward developmental goals. Educational qualifications include a high school diploma and previous experience or on-the-job training.

What are some common challenges faced by direct service professionals and how can they be addressed?

Direct Service Professionals often encounter challenges such as managing clients with complex behavioral needs, maintaining clear communication among team members, and balancing documentation requirements with hands-on support. To address these challenges, it's important to participate in regular training sessions, collaborate closely with supervisors and colleagues, and utilize available support resources. Building strong relationships with clients and fostering a positive, team-oriented environment also help make the role more rewarding and manageable.

What are the key skills and qualifications needed to thrive as a direct service professional, and why are they important?

To thrive as a Direct Service Professional, you need a foundational understanding of client care, basic health and safety, and typically a high school diploma or equivalent. Familiarity with electronic documentation systems and CPR/First Aid certification are often required. Patience, strong interpersonal skills, and the ability to work collaboratively are crucial soft skills for building trust with clients and supporting their daily needs. These abilities are essential for providing quality care, ensuring client well-being, and fostering a supportive environment.

What is the difference between Direct Service Professional vs Personal Care Assistant?

AspectDirect Service ProfessionalPersonal Care Assistant
CertificationsOften requires CPR, First Aid, and sometimes specialized trainingMay require basic certifications like CPR, First Aid, but less specialized training
Work EnvironmentCommunity settings, group homes, residential facilitiesPrivate homes, individual client settings
Employer & Industry UsageHealthcare, social services, non-profitsHome care agencies, private clients
Job FocusSupporting individuals with disabilities, mental health, or developmental needsAssisting with daily living activities for elderly or disabled clients

While both roles involve providing care and support, a Direct Service Professional typically works in community or facility settings with a focus on individuals with disabilities or mental health needs, often requiring specialized training. A Personal Care Assistant usually works in private homes, assisting with daily activities like bathing, dressing, and mobility, often with fewer certifications required.

Is a direct service professional a good career?

A direct service professional (DSP) provides support to individuals with disabilities or mental health needs, often working in community or residential settings. It can be a rewarding career for those interested in helping others, with opportunities for certification, skill development, and advancement, though it may involve physically demanding work and variable schedules.
More about Direct Service Professional jobs

What cities near Rochester, NY are hiring for Direct Service Professional jobs?

Cities near Rochester, NY with the most Direct Service Professional job openings:

Direct Service Professional jobs near you
Infographic showing various Direct Service Professional job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, and 6% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $34,398 per year, or $16.5 per hour.

Direct Support Professional

Newark, NY • On-site

The Arc Wayne
Individual, Family and Community Social Assistance • 501 - 1,000 employees

5.9

Company rating: 5.9 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

People enjoy working here

Respectful managers

Learn more about The Arc Wayneexternal

$17.69 - $22.25/hr

Full-time, Part-time, Per diem

Medical, Dental, PTO

Re-posted 27 days ago

Job description

Now Hiring - Direct Support Professional"The best thing about this job is the rewarding feeling I get in knowing that what I do every day helps make a difference in someone else's day. " - Resident Team MemberWhy Join Our Team:The Arc Wayne, a parent-based organization, advocates for and supports persons of all ages with or without disabilities. We assist individuals in taking their full, independent, productive place in society through an array of quality, individualized services. The Arc Wayne Benefits: Generous Paid Vacation TimeSick Time10 Paid holidaysInsurance - Medical, Dental and VisionTuition ReimbursementPaid TrainingBereavement LeaveEmployee Referral BonusEmployee Assistance ProgramRetirement Plan with Agency MatchOn-the-job paid training provided to learn all the necessary knowledge, skills, and abilities to be successful in the DSP role.And so much more!Work Schedule: full time, part time and relief opportunitiesThe Arc Wayne of Newark, NY, a Human Services Agency, is hiring immediately entry-level full-time, part-time, and per diem/relief Residential Direct Support Professionals (DSP) to support adults with developmental disabilities in obtaining life goals. The role of the DSP is to teach, encourage, inspire, mentor, influence, instruct, nurture, and praise the individuals that you support. As a Residential Direct Support Professional (DSP) you will earn competitive pay of $18.19 per hour for scheduled positions or $21.19 per hour (only in select scheduled positions) or $17.69 per hour for non-drivers.A Day in the Life of a Residential Direct Support Professional ( DSP ): Support individuals with daily living skills including housekeeping, cooking, hygiene, and self-administration of medicationsBuild relationships with people with disabilities and learn their individual differences in ability, personality, interests, learning, motivation, and likes and dislikesWork closely with Resident Team Members to learn each Individual's Life Plan and provide positive behavior support and role modeling to the people we supportCollaborate with each individual support to create growth on personal goals while prioritizing health and safety. Transport and record medical appointments as well as other community activities. You will also administer and chart medications accurately. Residential Direct Support Professionals Qualifications: No previous experience requiredAll Residential Direct Support Professionals must be 18 years of ageHigh School Diploma/GED Valid NYS driver's license preferredAbility to lift up to 50 poundsAbility to physically assist individuals who use wheelchairs and/or walkersAbility to foster teamworkBasic computer literacy including use of email, internet and web-based programsWe are hiring immediately for entry-level candidates with any background. Experience as caregivers, human services, direct care workers, childcare, Home Health Aide or Certified Nursing Assistant (CNA) is a plus! DSP Overnight, Evening, and Daytime shifts available. Paid training and no previous experience required! Start a rewarding career today and make a difference in someones life everyday. Apply now to join our amazing Direct Support Professional ( DSP ) team!
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