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Direct Service Professional Jobs in Massachusetts

Direct Care Professional R44

Fall River, MA ยท On-site

$21 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Direct Care Professionals Full Time Overnights Pay Rate: $21.00 / hour $22.00 / hour (after one ... Public Services Student Loan Forgiveness Program * Financial Support with Monthly Student Loan ...

Direct Care Professional R44

Fall River, MA

$21 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Direct Care Professionals Full Time Overnights Pay Rate: $21.00 / hour $22.00 / hour (after one ... Public Services Student Loan Forgiveness Program * Financial Support with Monthly Student Loan ...

Direct Care Professional R264

Somerset, MA ยท On-site

$21 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Direct Care Professionals - Full Time Overnights Pay Rate: $21.00 / hour $22.00 / hour (after one ... Public Services Student Loan Forgiveness Program * Financial Support with Monthly Student Loan ...

Direct Care Professional R44

Fall River, MA

$21 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Direct Care Professionals Full Time Overnights Pay Rate: $21.00 / hour $22.00 / hour (after one ... Public Services Student Loan Forgiveness Program * Financial Support with Monthly Student Loan ...

Direct Care Professional R310

Taunton, MA

$21 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Direct Care Professionals Full Time Overnights Pay Rate: $21.00 / hour $22.00 / hour (after one ... Public Services Student Loan Forgiveness Program * Financial Support with Monthly Student Loan ...

Direct Care Professional R310

Taunton, MA ยท On-site

$21 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Direct Care Professionals Full Time Overnights Pay Rate: $21.00 / hour $22.00 / hour (after one ... Public Services Student Loan Forgiveness Program * Financial Support with Monthly Student Loan ...

Direct Care Professional R310

Taunton, MA ยท On-site

$21 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Direct Care Professionals Full Time Overnights Pay Rate: $21.00 / hour $22.00 / hour (after one ... Public Services Student Loan Forgiveness Program * Financial Support with Monthly Student Loan ...

Direct Care Professional R340

Mansfield, MA ยท On-site

$21 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Direct Care Professionals Full Time Overnights Pay Rate: $21.00 / hour $22.00 / hour (after one ... Public Services Student Loan Forgiveness Program * Financial Support with Monthly Student Loan ...

Direct Care Professional R340

Mansfield, MA ยท On-site

$21 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Direct Care Professionals Full Time Overnights Pay Rate: $21.00 / hour $22.00 / hour (after one ... Public Services Student Loan Forgiveness Program * Financial Support with Monthly Student Loan ...

Direct Care Professional R48

Fall River, MA ยท On-site

$21 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Direct Care Professionals - Part Time Overnights $21.00 / hour $22.00 / hour (after one year of ... Public Services Student Loan Forgiveness Program * Financial Support with Monthly Student Loan ...

Direct Care Professional R340

Mansfield, MA

$21 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Direct Care Professionals Full Time Overnights Pay Rate: $21.00 / hour $22.00 / hour (after one ... Public Services Student Loan Forgiveness Program * Financial Support with Monthly Student Loan ...

Direct Care Professional Full Time

Mansfield, MA

$21 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Direct Care Professionals Pay Rate: $21.00 / hour $22.00 / hour (after one year of benefit eligible ... Public Services Student Loan Forgiveness Program * Financial Support with Monthly Student Loan ...

New

Financial Service Professional

Waltham, MA ยท On-site

$25.50 - $42.49/hr

  • Medical

  • Retirement

  • PTO

As a frontline representative, the Service Support Professional will have a direct impact on the day-to-day service experience that is provided to our clients. If you have an entrepreneurial spirit ...

Direct Support Professional - Chicopee

Chicopee, MA ยท On-site

$21.50 - $21.51/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide direct service in an individual and group setting to all individuals in a thoughtful and ... Professional schedule. The holiday schedule may vary. Required Skills/Abilities: Excellent ...

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Showing results 1-20

Direct Service Professional information

See Massachusetts salary details

$9

$18

$23

How much do direct service professional jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for direct service professional in Massachusetts is $18.31, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $20.19 per hour, depending on experience, location, and employer.

What is a direct service professional?

A direct support professional works to assist people with disabilities. In this career, your job duties include helping people in a residential assisted living community; however, most direct support professionals work offsite in the homes or schools of support program participants. You need strong organizational and communication skills to deal with clients, their other caretakers, and their family members. Most employers expect you to document your experience with each client and note changes in behavior and progress toward developmental goals. Educational qualifications include a high school diploma and previous experience or on-the-job training.

What are some common challenges faced by direct service professionals and how can they be addressed?

Direct Service Professionals often encounter challenges such as managing clients with complex behavioral needs, maintaining clear communication among team members, and balancing documentation requirements with hands-on support. To address these challenges, it's important to participate in regular training sessions, collaborate closely with supervisors and colleagues, and utilize available support resources. Building strong relationships with clients and fostering a positive, team-oriented environment also help make the role more rewarding and manageable.

What are the key skills and qualifications needed to thrive as a direct service professional, and why are they important?

To thrive as a Direct Service Professional, you need a foundational understanding of client care, basic health and safety, and typically a high school diploma or equivalent. Familiarity with electronic documentation systems and CPR/First Aid certification are often required. Patience, strong interpersonal skills, and the ability to work collaboratively are crucial soft skills for building trust with clients and supporting their daily needs. These abilities are essential for providing quality care, ensuring client well-being, and fostering a supportive environment.

What is the difference between Direct Service Professional vs Personal Care Assistant?

AspectDirect Service ProfessionalPersonal Care Assistant
CertificationsOften requires CPR, First Aid, and sometimes specialized trainingMay require basic certifications like CPR, First Aid, but less specialized training
Work EnvironmentCommunity settings, group homes, residential facilitiesPrivate homes, individual client settings
Employer & Industry UsageHealthcare, social services, non-profitsHome care agencies, private clients
Job FocusSupporting individuals with disabilities, mental health, or developmental needsAssisting with daily living activities for elderly or disabled clients

While both roles involve providing care and support, a Direct Service Professional typically works in community or facility settings with a focus on individuals with disabilities or mental health needs, often requiring specialized training. A Personal Care Assistant usually works in private homes, assisting with daily activities like bathing, dressing, and mobility, often with fewer certifications required.

Is a direct service professional a good career?

A direct service professional (DSP) provides support to individuals with disabilities or mental health needs, often working in community or residential settings. It can be a rewarding career for those interested in helping others, with opportunities for certification, skill development, and flexible schedules, though it may involve physically and emotionally demanding work. Job satisfaction often depends on personal interests and the work environment.

What qualifications do I need for a direct service professional job?

A direct service professional typically needs a high school diploma or equivalent and may require CPR and first aid certifications. Relevant skills include strong communication, patience, and the ability to work with diverse populations; some positions may also require background checks and training specific to the client population.

What cities in Massachusetts are hiring for Direct Service Professional jobs?

Cities in Massachusetts with the most Direct Service Professional job openings:

Infographic showing various Direct Service Professional job openings in Massachusetts as of August 2026, with employment types broken down into 50% Full Time, 40% Part Time, and 10% Temporary. Highlights an 100% In-person job distribution, with an average salary of $38,075 per year, or $18.3 per hour.

Direct Care Professional R44

People Incorporated

Fall River, MA โ€ข On-site

$21 - $22/hr

Full-time, Part-time, Per diem

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago


Job description

Direct Care Professionals Full Time Overnights
Pay Rate: $21.00 / hour
$22.00 / hour (after one year of benefit eligible employment)

Schedule: Sunday, Monday, Thursday, Friday 11pm-9am
NO EXPERIENCE NEEDED- We offer ongoing FREE on-the-job paid training, professional development, and career advancement.
Part-time, Full-time, Relief/Per Diem
2nd and 3rd Shifts Available
Openings in Mansfield, Taunton, Fall River and surrounding areas
Looking for a fulfilling career while making a positive impact in the lives of others?
Do you want a workplace where you can have passion behind what you do and the people you serve?
Then why the heck haven't you applied yet?!
Why join our Team?
Come work in a rewarding and creative environment that encourages growth, collaboration and community involvement that is exploding with opportunities.
At People Incorporated, you will find a path to endless opportunities and a rewarding career! We offer a supportive work environment, Employee Recognition Program, Professional Development, opportunities for growth as well as industry-leading wages and a comprehensive benefit package that includes:
**For employees working in benefit eligible positions only**
Available Benefits:
  • 4 weeks accrued paid time off
  • 11 paid holidays annually
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 403(b) savings plan
  • Wellness Activities and initiatives
  • Medical and Dependent Care Flexible Account
  • FREE Life and Long-term Disability Insurance
  • Short-term Disability Insurance
  • Select discounts through LifeMart (i.e., Discount movie and theme park tickets, savings on T-Mobile)
  • Employee Assistance Program
  • Fitness Center on Site
  • Discounts on Auto, Home and Renters Insurance
  • Free Financial Planning/Analysis
  • Public Services Student Loan Forgiveness Program
  • Financial Support with Monthly Student Loan Payments

Professional Developmental:
  • Tuition Assistance Program
  • Financial support with monthly student loan payments
  • Reimbursement for C.N.A. Training and Licensing
  • FREE DDS Certificate (Human Service)
  • Scholarship Opportunities
  • Degree Completion Incentive

What do I need to join the team?
  • Be a compassionate person and enjoy making a difference in someone's life
  • High school diploma or GED preferred but not required
  • A qualifying criminal background check and driving record
  • Valid driver's license; Use of your personal vehicle.
  • A TB screening and Physical is required upon hire and a TB update every two years after

What Does the Job Entail?
You will be part of a team supporting adults with development disabilities in a residential program. Direct Care Professionals provide assistance with daily activities and ensure a structured routine that includes:
  • Individual community outings
  • Meal preparation
  • Assistance with activities of daily living
  • Personal care
  • Medical appointments
  • Medication distribution

What are Community Outings?
As a Direct Care Professional, you will provide opportunities for individuals to integrate into the community and enjoy outings that interest them. Examples of some outings are:
  • The Movies
  • Shopping
  • Going to Dinner
  • Baseball Game
  • Bowling

People Incorporated is a forward-thinking human service Agency staffed by caring people who are proud to create opportunities for children, adults, and families throughout the Southcoast community, including the Greater Fall River, New Bedford, and Taunton areas. We strongly believe in our mission, enormously respect the efforts of the people we employ and will continue to work tirelessly for the betterment of our community. Since our inception in 1968, we have been one of the largest providers of supports and services to people of all abilities in the community.
Candidates with these qualities are encouraged to apply:
Although it is not a requirement, candidates with an interest in CNA, PCA and HHA type work are encouraged to apply. Students in Human Services, Psychology, and Sociology programs are encouraged to apply. (Note that we offer tuition Assistance)
Join us! #peoplewithapurpose
People Incorporated is committed to fostering a respectful and supportive work environment. We are a proud equal opportunity employer that welcomes and strongly encourages all races, religions, nationalities, genders, the LGTBQIA+ community, and people with disabilities to apply. Our ability to attract and retain a talented and dedicated workforce are key to the success of our agency. We strive to create a workplace where employees feel supported, appreciated, and motivated to grow.
People Incorporated offers a competitive salary and benefit package that includes health, dental, 403(b), FSA, LTD, Life Insurance and generous accrued time off. To learn more about People Incorporated please visit us online at www.peopleinc-fr.org
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