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Direct Service Associate Jobs in Washington, DC (NOW HIRING)

Customer Service Associate

Fairfax, VA · On-site

$15 - $20.50/hr

Position Summary Reporting to the Sales and Service Manager, a Customer Service Associate is ... Answer basic product questions, provide store information, and direct Customers to specific store ...

Customer Service Associate

Fairfax, VA · On-site

$14.75 - $20.50/hr

Position Summary Reporting to the Sales and Service Manager, a Customer Service Associate is ... Answer basic product questions, provide store information, and direct Customers to specific store ...

Customer Service Associate

Fairfax, VA

$14.75 - $20.50/hr

Position Summary Reporting to the Sales and Service Manager, a Customer Service Associate is ... Answer basic product questions, provide store information, and direct Customers to specific store ...

Customer Service Associate

Gambrills, MD

$14.25 - $19.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Customer Service Associate

Catonsville, MD

$13.75 - $19/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

New

Customer Service Associate

Ashburn, VA

$14.75 - $20.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Customer Service Associate

Fairfax, VA · On-site

$14.50 - $19.75/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Customer Service Associate

Laurel, MD · On-site

$14.50 - $20/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Customer Service Associate

Leesburg, VA · On-site

$15.25 - $21/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Customer Service Associate

Pasadena, MD · On-site

$14.75 - $20.25/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Customer Service Associate

Mclean, VA · On-site

$14.75 - $20.25/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Customer Service Associate

Laurel, MD

$14.50 - $20/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Customer Service Associate

Leesburg, VA

$15.25 - $21/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Customer Service Associate

Alexandria, VA

$15.50 - $21.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Customer Service Associate

Annapolis, MD

$14.25 - $19.75/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Customer Service Associate

Leesburg, VA · On-site

$15.25 - $21/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Customer Service Associate

Manassas, VA

$14.50 - $20/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Customer Service Associate

Annandale, VA · On-site

$14.50 - $20/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Showing results 21-40

Direct Service Associate information

See Washington, DC salary details

$10

$21

$35

How much do direct service associate jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for direct service associate in Washington, DC is $21.54, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $22.88 per hour, depending on experience, location, and employer.

What is the difference between Direct Service Associate vs Direct Support Professional?

AspectDirect Service AssociateDirect Support Professional
Required CredentialsHigh school diploma or equivalent; some roles may require certification in CPR or first aidHigh school diploma or equivalent; often requires similar certifications like CPR or first aid
Work EnvironmentHealthcare facilities, community programs, or client homesResidential settings, community homes, or client homes
Employer & Industry UsageHealthcare providers, social service agenciesHuman services organizations, disability support agencies
Common Search & ComparisonYesYes

Both roles involve supporting individuals with disabilities or health needs, often requiring similar credentials and working in comparable environments. The main difference lies in terminology used by employers and industry standards, with 'Direct Support Professional' being more common in human services and disability support sectors, while 'Direct Service Associate' may be used in healthcare or community programs.

What is a direct service career?

A direct service career involves providing hands-on support and assistance to individuals or communities, often in settings like healthcare, social services, or education. Roles such as a Direct Service Associate typically require strong communication skills, empathy, and sometimes certification or training, and focus on helping clients meet their needs directly.
What are the most commonly searched types of Direct Service jobs in Washington, DC? The most popular types of Direct Service jobs in Washington, DC are:

Customer Service Associate

PGA TOUR Superstore

Fairfax, VA • On-site

$15 - $20.50/hr

Other

Re-posted 9 days ago


PGA Tour Superstore rating

6.3

Company rating: 6.3 out of 10

Based on 50 frontline employees who took The Breakroom Quiz

273rd of 731 rated retailers


Job description

15.00 - 17.00 USD Hourly
Overview
At PGA TOUR Superstore, we are always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping transform our business. As one of the fastest growing specialty retailers, we are dedicated to hiring selfless team players from different backgrounds to influence the growth of our organization. Part of the Arthur M. Blank Family of Businesses, PGA TOUR Superstore continuously strives to create a family culture for our Associates - driven by our vision to inspire people through golf and tennis.
Position Summary
Reporting to the Sales and Service Manager, a Customer Service Associate is responsible for engaging Customers in the Cashier Area and Club Desk, ensuring excellent service throughout the checkout process. Duties include processing returns, exchanges, gift cards, and promotions, while maintaining a clean, organized front-end area. The Associate will handle payments securely, offer product information, and stay updated on promotions. By delivering world-class service and fostering lasting Customer relationships, the role helps drive sales and ensure a best-in-class Customer experience.
Key Responsibilities:

  • Engage with every Customer encountered and offer world class service by leveraging PGATSS Service behaviors. Focus on building lasting relationships that keep the Customer coming back.
  • Greeting and engaging Customers throughout the Front-End areas (Cashier Area, Club Desk)
  • Executing all Front-End operations such as returns, exchanges, gift cards, lesson redemptions, loyalty program awards, discounts, promotions, coupons, etc.
  • Assist in keeping Front-End areas (Cashier Area, Club Desk) merchandise presence at a premiere stock and visual level to drive sales and the Customer experience.
  • Ensure all Front-End equipment and supplies are always maintained and operational.
  • Demonstrate a culture of ethical conduct, safety, and compliance across all departments.
  • Maintaining the Front-End area in a clean, professional presentation at all times.
  • Accept cash, credit/debit card payments, and gift cards securely, ensuring all transactions are processed correctly and efficiently in accordance with Standard Operating Procedures (SOP)
  • Answer basic product questions, provide store information, and direct Customers to specific store areas or team members when needed.
  • Stay up to date on upcoming merchandising promotions and marketing events to maintain a strong merchandising presence throughout the life cycle of a promotion by utilizing bulletins on The Links.
  • Be a champion of the products and services offerings, and inform, educate, and promote offerings to Customers.
  • Provide consistent feedback to the Sales and Service Manager on operational and merchandising opportunities to maintain the best-in-class experience for our Customers.
Qualifications and Skills Required:
  • Communication: Candidates must have strong listening and interpersonal skills. They must possess good verbal and written communication skills and be able to communicate cross-functionally.
  • Computer: Candidates must possess basic computer skills with a working knowledge of Microsoft Office Suite.
  • Organization: Candidates must be able to organize multiple priorities to meet deadlines and objectives.
  • Education: High School Diploma or equivalent.
  • Experience: Retail sales, customer service or similar experience preferred.
  • Working Conditions and Physical Demands: Must be able to stand for extended periods of time, climb up and down a ladder, move throughout the store, and lift a 30 lb. box overhead.
  • Schedule: Must be able to maintain flexible availability, including nights, weekends, and holidays.
  • Business Acumen: Ability to quickly learn business acumen with appropriate training.
  • Accountability: Candidates should demonstrate strong self-accountability and a proactive drive for results.

PGA TOUR Superstores is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
We comply with all laws that prohibit discrimination based on race, color, religion, sex/gender, age (40 and over), national origin, ancestry, citizenship status, physical or mental disability, veteran status, marital status, genetic information, and any other legally protected status. Employment discrimination isn't just unlawful, it violates our policies and is not who we are. Every associate at every level in the organization is prohibited from engaging in any form of discrimination.
An associate who believes s/he is being discriminated against should report it immediately to the Human Resources department. The law and our policies prohibit retaliation against anyone for making such a report.

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