ZipRecruiter

Log In

1

Direct Service Professional Jobs in Washington, DC

Delta-T Group Inc.

Direct Support Professional

Vienna, VA · On-site

$15 - $18.25/hr

Attend client's staff meetings, training in-services, house and program meetings as instructed ... Minimum of 6 months to one year of Direct Support Professional or similar experience * Willingness ...

Delta-T Group Inc.

Direct Support Professional

Chantilly, VA · On-site

$15.50 - $18.75/hr

Attend client's staff meetings, training in-services, house and program meetings as instructed ... Minimum of 6 months to one year of Direct Support Professional or similar experience * Willingness ...

Delta-T Group Inc.

Direct Support Professional

Chantilly, VA · On-site

$15.50 - $18.75/hr

Attend client's staff meetings, training in-services, house and program meetings as instructed ... Minimum of 6 months to one year of Direct Support Professional or similar experience * Willingness ...

Delta-T Group Inc

Direct Support Professional

Vienna, VA · On-site

$15 - $18.25/hr

Attend client's staff meetings, training in-services, house and program meetings as instructed ... Minimum of 6 months to one year of Direct Support Professional or similar experience * Willingness ...

Delta-T Group Inc.

Direct Support Professional

Vienna, VA · On-site

$15 - $18.25/hr

Attend client's staff meetings, training in-services, house and program meetings as instructed ... Minimum of 6 months to one year of Direct Support Professional or similar experience * Willingness ...

Delta-T Group Inc.

Direct Support Professional

Vienna, VA · On-site

$15 - $18.25/hr

Attend client's staff meetings, training in-services, house and program meetings as instructed ... Minimum of 6 months to one year of Direct Support Professional or similar experience * Willingness ...

Delta-T Group Inc.

Direct Support Professional

Alexandria, VA · On-site

$16 - $19.25/hr

Willingness and ability to provide direct care and supportive services as needed * Valid Driver ... Accessibility to grow professionally. * Access to a broad array of client opportunities. DTG ...

Delta-T Group Inc

Direct Support Professional

Alexandria, VA · On-site

$16 - $19.25/hr

Willingness and ability to provide direct care and supportive services as needed * Valid Driver ... Accessibility to grow professionally. * Access to a broad array of client opportunities. DTG ...

next page

Showing results 1-20

All JobsDirect Service Professional JobsDirect Service Professional Jobs in Washington, DC

Direct Service Professional information

See Washington, DC salary details

$9

$18

$24

How much do direct service professional jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for direct service professional in Washington, DC is $18.98, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.96 per hour, depending on experience, location, and employer.

What are some common challenges faced by direct service professionals and how can they be addressed?

Direct Service Professionals often encounter challenges such as managing clients with complex behavioral needs, maintaining clear communication among team members, and balancing documentation requirements with hands-on support. To address these challenges, it's important to participate in regular training sessions, collaborate closely with supervisors and colleagues, and utilize available support resources. Building strong relationships with clients and fostering a positive, team-oriented environment also help make the role more rewarding and manageable.

What is the difference between Direct Service Professional vs Personal Care Assistant?

AspectDirect Service ProfessionalPersonal Care Assistant
CertificationsOften requires CPR, First Aid, and sometimes specialized trainingMay require basic certifications like CPR, First Aid, but less specialized training
Work EnvironmentCommunity settings, group homes, residential facilitiesPrivate homes, individual client settings
Employer & Industry UsageHealthcare, social services, non-profitsHome care agencies, private clients
Job FocusSupporting individuals with disabilities, mental health, or developmental needsAssisting with daily living activities for elderly or disabled clients

While both roles involve providing care and support, a Direct Service Professional typically works in community or facility settings with a focus on individuals with disabilities or mental health needs, often requiring specialized training. A Personal Care Assistant usually works in private homes, assisting with daily activities like bathing, dressing, and mobility, often with fewer certifications required.

What is a direct service professional?

A direct support professional works to assist people with disabilities. In this career, your job duties include helping people in a residential assisted living community; however, most direct support professionals work offsite in the homes or schools of support program participants. You need strong organizational and communication skills to deal with clients, their other caretakers, and their family members. Most employers expect you to document your experience with each client and note changes in behavior and progress toward developmental goals. Educational qualifications include a high school diploma and previous experience or on-the-job training.

What are the key skills and qualifications needed to thrive as a direct service professional, and why are they important?

To thrive as a Direct Service Professional, you need a foundational understanding of client care, basic health and safety, and typically a high school diploma or equivalent. Familiarity with electronic documentation systems and CPR/First Aid certification are often required. Patience, strong interpersonal skills, and the ability to work collaboratively are crucial soft skills for building trust with clients and supporting their daily needs. These abilities are essential for providing quality care, ensuring client well-being, and fostering a supportive environment.

Is a direct service professional a good career?

A direct service professional (DSP) provides support to individuals with disabilities or mental health needs, often working in community or residential settings. It can be a rewarding career for those interested in helping others, with opportunities for certification, skill development, and flexible schedules, though it may involve physically and emotionally demanding work. Job satisfaction often depends on personal interests and the work environment.

What qualifications do I need for a direct service professional job?

A direct service professional typically needs a high school diploma or equivalent and may require CPR and first aid certifications. Relevant skills include strong communication, patience, and the ability to work with diverse populations; some positions may also require background checks and training specific to the client population.
More about Direct Service Professional jobs

What are the most commonly searched types of Direct Service jobs in Washington, DC?

The most popular types of Direct Service jobs in Washington, DC are:

Direct Service Professional jobs near you
Infographic showing various Direct Service Professional job openings in Washington, DC as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,471 per year, or $19 per hour.

Customer Service Professional (Weekend Work Required

AllTech Services

Sterling, VA

$15.25 - $19.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Client Services Professional

Full-Time Only
Weekend Work Required 8 am - 4 PM; Weekdays 10:30 AM - 7

PMSterling, VA | AllTech Services, Inc.

Voted Best Contractor to Work For in the Eastern Region – HVAC & Plumbing Magazine
Voted Best Workplace in Virginia – Inc. 5000

This Role Matters

At AllTech Services, the Client Services Professional is not just answering phones — you are the first impression, the voice of confidence, and the calm in the storm for homeowners facing urgent HVAC and Plumbing needs.

We are looking for professionals who bring energy, empathy, and ownership to every conversation. People who are naturally curious, ambitious about their growth, responsible in their commitments, and empathetic to the customer experience.

If you take pride in helping people, communicating clearly, and performing at a high level every day — this is where you build a career, not just take a job.

Why AllTech

We believe high performers deserve a workplace that invests in their success. Our leadership team is deeply committed to creating an environment where you feel supported, challenged, and appreciated.

We don’t just talk about growth — we actively build it into your career path.

Our culture is centered on CARE:

Curiosity – We ask questions, seek understanding, and pursue constant improvement.
Ambition – We push ourselves to be better today than we were yesterday.
Responsibility – We own outcomes and follow through on commitments.
Empathy – We treat customers and teammates the way we want to be treated.

What You’ll Do

Our Contact Center supports homeowners scheduling HVAC and Plumbing services. As a Client Services Professional, you set the tone for the entire customer experience.

You will:

  • Lead every interaction with professionalism and empathy

  • Guide customers through scheduling service with confidence and clarity

  • Communicate with compassion when customers are dealing with stressful home issues

  • Use industry-leading software systems to efficiently book appointments, including AI Tools

  • Educate customers on the value of our Maintenance Plans

  • Collaborate with team members to find solutions quickly

  • Take ownership of each call and follow through on commitments

  • Represent the AllTech standard of service in every interaction

We expect consistency, positivity, and a genuine desire to help people.

What It Takes to Succeed Here

High performers thrive in this role.

You will excel if you:

  • Demonstrate accountability and follow-through

  • Communicate clearly and confidently

  • Bring a positive, solutions-oriented mindset

  • Stay organized and manage time effectively

  • Show integrity in every interaction

  • Take initiative to learn and improve

  • Care deeply about delivering exceptional service

What We Offer

We invest heavily in our team because we expect excellence.

Compensation & Financial Benefits

  • Paid Weekly via Direct Deposit

  • Performance Bonus Programs

  • 401(k) with true 4% company match after one year (Traditional & Roth options)

  • Tuition Reimbursement opportunities

Time Off & Flexibility

  • 80 Hours Paid Time Off

  • 8 Paid Holidays including your Birthday and the Day After Thanksgiving

Health & Wellness

  • Aetna Medical Insurance (80% of premium paid by company)

  • Dental and Vision Coverage

  • $25,000 Company Paid Life & AD&D Insurance

  • Long-Term & Short-Term Disability Coverage

  • Employee Assistance Program

  • Free Mental Health Sessions

  • Preventative diagnostic testing covered

  • Chiropractic visits included

  • Office purks to make sure you thrive at work

The Opportunity

This is an opportunity to join one of the most respected HVAC and Plumbing companies in the region and build a meaningful career in a professional, growth-focused environment.

If you are ready to work hard, grow fast, and make a real impact, we want to meet you.

Apply today and become part of a team that believes performance and people matter equally.