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Direct Service Associate Jobs in New York (NOW HIRING)

Our Customer Service Associates are experts in delivering first class service to our clients, while ... phones and direct calls to appropriate associatesGift wrapping Opening/Closing Front desk ...

Our Customer Service Associates are experts in delivering first class service to our clients, while ... phones and direct calls to appropriate associatesGift wrapping Opening/Closing Front desk ...

Client Service Associate

Greenwich, CT · On-site

$35K - $61K/yr

POSITION SUMMARY Client Service Associates provide exceptional service to our clients and support ... directed by local management ADMINISTRATIVE SUPPORT : • Answering inbound phone calls or making ...

... directed by local management Administrative Support: * Answering inbound phone calls or making ... Client Service Associates located in Connecticut receive an annual salary ranging from $35,360 to ...

Client Service Associate

Greenwich, CT · On-site

$35K - $61K/yr

POSITION SUMMARY Client Service Associates provide exceptional service to our clients and support ... directed by local management ADMINISTRATIVE SUPPORT : • Answering inbound phone calls or making ...

Client Service Associate

Greenwich, CT · On-site

$35K - $61K/yr

POSITION SUMMARY Client Service Associates provide exceptional service to our clients and support ... directed by local management ADMINISTRATIVE SUPPORT : Answering inbound phone calls or making ...

Customer Service Associate

Manhattan, NY · On-site

$17.50 - $18/hr

Customer Service Associate Company Overview: GU is a brand of Fast Retailing Co., Ltd., a leading ... Other related duties to be assigned by direct supervisor Qualifications: * 1-3 years of customer ...

Customer Service Associate

Asbury Park, NJ · On-site

$15.50 - $21.50/hr

PGA TOUR Superstore Customer Service Associate 16.25 - 18.75 USD Hourly At PGA TOUR Superstore, we ... Answer basic product questions, provide store information, and direct Customers to specific store ...

Customer Service Associate

Manhattan, NY · On-site

$17.50 - $18/hr

Customer Service Associate Company Overview: GU is a brand of Fast Retailing Co., Ltd., a leading ... Other related duties to be assigned by direct supervisor Qualifications: * 1-3 years of customer ...

Client Service Associate

Purchase, NY · On-site

$58K - $115K/yr

Client Service Associate JD: POSITION SUMMARY Client Service Associates provide exceptional service ... directed by local management ADMINISTRATIVE SUPPORT : • Answering inbound phone calls or making ...

Showing results 21-40

Direct Service Associate information

What is the difference between Direct Service Associate vs Direct Support Professional?

AspectDirect Service AssociateDirect Support Professional
Required CredentialsHigh school diploma or equivalent; some roles may require certification in CPR or first aidHigh school diploma or equivalent; often requires similar certifications like CPR or first aid
Work EnvironmentHealthcare facilities, community programs, or client homesResidential settings, community homes, or client homes
Employer & Industry UsageHealthcare providers, social service agenciesHuman services organizations, disability support agencies
Common Search & ComparisonYesYes

Both roles involve supporting individuals with disabilities or health needs, often requiring similar credentials and working in comparable environments. The main difference lies in terminology used by employers and industry standards, with 'Direct Support Professional' being more common in human services and disability support sectors, while 'Direct Service Associate' may be used in healthcare or community programs.

What is a direct service career?

A direct service career involves providing hands-on support and assistance to individuals or communities, often in settings like healthcare, social services, or education. Roles such as a Direct Service Associate typically require strong communication skills, empathy, and sometimes certification or training, and focus on helping clients meet their needs directly.
What are the most commonly searched types of Direct Service jobs in New York? The most popular types of Direct Service jobs in New York are:

Customer Service Associate - Great Neck Branch

Dime Community Bancshares

Great Neck, NY • On-site

$22 - $29/hr

Other

Posted 4 days ago


Job description

Summary: Dime Commercial Bank (Dime) is currently hiring for a Customer Service Associate (CSA) at its Great Neck Branch in Long Island. The CSA will be responsible for ensuring the accurate completion of customer requests and services, responding to inquiries in a timely fashion, and processing routine bank transactions. Prior experience as a Universal Banker, Relationship Banker, Customer Service Associate/Representative, Financial Service Associate, a plus.
The hourly wage minimum = $22; maximum = $29. The exact pay may vary based on skills, experience, training, licenses/certifications, language necessities, and location.
All applicants need to attach a recent resume.
Responsibilities:
  • Process customer transactions accurately and efficiently, including, but not limited to, deposits, withdrawals, transfers, money orders, cash advances, cashiers' checks, and night drop bags.
  • Reconcile cash drawer by proving cash transactions, counting and packaging currency and coins.
  • Perform account services to all Dime customers.
  • Respond to customer inquiries and deliver in-depth knowledge of Dime products and services to provide appropriate solutions.
  • Support business development efforts of Branch Manager through in-branch sales, phone, and direct mailing campaigns.
  • Report under the Bank Secrecy Act (BSA), requirements related to Currency Transaction Report (CTR), Suspicious Activity Report (SAR) and Dime internal Suspicious Activity Tracking Report.
  • Perform New Account and File Maintenance reviews to ensure accuracy and integrity of data for SOX 404 purposes.
  • Possess current knowledge of bank regulatory requirements.
  • Uncover opportunities for and service clients with consumer and commercial lending needs and refer them to the appropriate department.
  • Make decisions within their realm of authority (i.e., overdrafts, overrides, signature guarantees) in lieu of absent managers.
  • Cross train on both teller window and banking platform as required.
Qualifications:
  • High School Diploma or equivalent required.
  • Minimum 1 year retail banking experience required. Prior experience as a Universal Banker, Relationship Banker, Customer Service Associate/Representative, Financial Service Associate, a plus.
  • Cash-handling experience preferred.
  • Excellent customer service skills.
  • Advanced PC, Network, E-Mail, Director, Internet, Word Processing, Spreadsheet, and Transaction Research experience preferred.
  • Strong problem-solving skills to effectively uncover and resolve customer issues.
  • Thorough understanding of compliance and record keeping requirements.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.