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Direct Mail Data Processing Jobs in Hagerstown, MD

Moore

Customer Service Representative

Frederick, MD · On-site

$15 - $20.25/hr

Works in collaboration with Prepress and Data Processing departments to review proofs as needed ... High School Diplomat with 3 -5 years of Printing and/or direct mail production experience is ...

Moore DM Group

Customer Service Representative

Frederick, MD · On-site

$16 - $21.50/hr

Works in collaboration with Prepress and Data Processing departments to review proofs as needed ... High School Diplomat with 3 -5 years of Printing and/or direct mail production experience is ...

Moore DM Group LLC

Maintenance

Frederick, MD · On-site

$27 - $30/hr

Description Moore is a data-driven constituent experience management (CXM) company achieving ... Basic computer skills * 2-4 years: print, direct mail, Inserting, and/or fulfillment industry * 2 ...

Moore

Maintenance

Frederick, MD · On-site

Moore is a data-driven constituent experience management (CXM) company achieving accelerated growth ... Basic computer skills * 2-4 years: print, direct mail, Inserting, and/or fulfillment industry * 2 ...

The Building People

Mail Room Clerk

Martinsburg, WV · On-site

$16.50 - $20.25/hr

Leveraging AI-driven automation, data analytics, and platform-agnostic systems, we create high ... Knowledge of USPS and Federal requirements related to processing and dispatching all types of ...

Navistar Direct Marketing

Screen Operator

Frederick, MD · On-site

$19 - $24/hr

Moore is a data-driven constituent experience management (CXM) company achieving accelerated growth ... SUMMARYScreen OperatorProduces and prepares direct mail components and packages according to USPS ...

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All JobsDirect Mail Data Processing JobsDirect Mail Data Processing Jobs in Hagerstown, MD

Direct Mail Data Processing information

See Hagerstown, MD salary details

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How much do direct mail data processing jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for direct mail data processing in Hagerstown, MD is $17.02, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $18.12 per hour, depending on experience, location, and employer.

What is a direct mail data processing?

A Direct Mail Data Processing job involves managing, organizing, and preparing data for direct mail campaigns. This includes tasks such as cleaning and formatting mailing lists, ensuring data accuracy, deduplicating records, and applying postal regulations to optimize mailing costs. Professionals in this role work with data processing software to generate mailing lists, address standardization, and postal sorting to ensure efficient and cost-effective mail delivery. The role requires attention to detail, data management skills, and knowledge of postal regulations.

What are typical daily responsibilities for direct mail data processing?

In a Direct Mail Data Processing role, your typical day involves importing and cleaning large datasets, applying address standardization and deduplication processes, and preparing files for print or mailing according to postal regulations. You may also collaborate with marketing teams to ensure targeted audience segmentation and validate that mailing lists are accurate and up to date. Additionally, you’ll often troubleshoot data issues, generate required reports, and work with production teams to coordinate mail runs. This position requires strong focus and efficiency, as your work directly impacts campaign accuracy, delivery timelines, and cost-effectiveness.

What are the key skills and qualifications needed to thrive in direct mail data processing, and why are they important?

To thrive as a Direct Mail Data Processing professional, you should possess strong analytical skills, attention to detail, and proficiency in data management, often supported by experience with mailing software and database systems. Familiarity with tools like PostalSoft, BCC Mail Manager, or similar postal and data sorting software, as well as a basic understanding of USPS regulations, is highly valuable. Excellent organizational skills, adaptability, and the ability to communicate clearly with team members and clients help set top performers apart. These skills and qualities are crucial to ensure accurate data handling, efficient mail processing, and the successful execution of large-scale direct mail campaigns.

What are the most commonly searched types of Direct Mail Data Processing jobs in Hagerstown, MD?

The most popular types of Direct Mail Data Processing jobs in Hagerstown, MD are:

What are popular job titles related to Direct Mail Data Processing jobs in Hagerstown, MD?

For Direct Mail Data Processing jobs in Hagerstown, MD, the most frequently searched job titles are:

What job categories do people searching Direct Mail Data Processing jobs in Hagerstown, MD look for?

The top searched job categories for Direct Mail Data Processing jobs in Hagerstown, MD are:

Direct Mail Data Processing jobs near you
Infographic showing various Direct Mail Data Processing job openings in Hagerstown, MD as of August 2026, with employment types broken down into 85% Full Time, 8% Part Time, 2% Temporary, 3% Contract, and 2% Nights. Highlights an 92% In-person, 2% Hybrid, and 6% Remote job distribution, with an average salary of $35,410 per year, or $17 per hour.

Customer Service Representative

Frederick, MD

Navistar Direct Marketing
Printing and Printing Services • 201 - 500 employees
Learn more about Navistar Direct Marketingexternal

$16 - $21.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

Job description

Moore is a data-driven constituent experience management (CXM) company achieving accelerated growth for clients through integrated supporter experiences across all platforms, channels, and devices. We are an innovation-led company of 5,000 people that is the largest marketing, data, and fundraising company in North America serving the nonprofit industry with clients across education, association, political, and commercial sectors.

We're currently seeking a dependable and customer-focused Customer Service Representative to join our team on a full-time basis. This role is responsible for providing exceptional customer support, ensuring accurate documentation, and assisting with daily office operations.

Responsibilities:

  • Working with a team of CSRs and other departments to find appropriate solutions.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Provides seamless full-service production coordination, from beginning to end, as the primary internal point of contact for the customer, sales, production, and administration. Customer Service is ultimately responsible for achieving this goal regardless of the level of support provided by sales and/or production.
  • In conjunction with the sales representative obtains job information from customer that is complete, concise, current, and in writing. When instructions are required in addition to the estimate and are not provided by the customer a brief written confirmation of instructions is provided to the customer for confirmation.
  • Works in collaboration with Prepress and Data Processing departments to review proofs as needed. (New or complex work, changes).
  • Develops key relationships with internal resources to assist with problems.

Duties/Responsibilities:

  • Uses CRM continuously to monitor and update customer needs and expectations.
  • Notifies everyone with the "need to know" (Sales Representative, Customer, Production, etc.) if there are changes, if schedules are off, or if customer expectations can't be met.
  • Escalates to Supervisor or Production Manager, when necessary if schedule changes or problems occur.
  • Reviews reports, QA Letters, M/P, and inventory.
  • Reviews QC checklists and Customer SOP.
  • Enters, on an ongoing basis, any relevant account information into CRM to ensure that customer wants, needs, and expectations are consistently realized.
  • Writing SOPs for accounts as needed.
  • Uses CRM continuously to monitor customer needs and expectations.
  • Minimal travel anticipated; may consist of auto and air travel.

Required Skills/Abilities:

  • Sets business and personal goals and develops clearly written action plans.
  • Excellent time management and organizational skills.
  • Knowledgeable of Print Stream, CRM, and SOPs.
  • Microsoft Office Suite, Work Queue, and Trello (Tech-Savvy).
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Excellent verbal and written communication skills.
  • Strong analytical and problem-solving skills.
  • Excellent organizational skills and attention to detail.

Education and Experience:

  • High School Diplomat with 3 -5 years of Printing and/or direct mail production experience is preferred.
  • College Degree.

Benefits:

  • 401(k) matching
  • Dental Insurance
  • Health insurance
  • Paid time off.
  • Vision insurance

Location: Frederick, MD (100% Onsite Work)

Moore Company participates is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Moore Company is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Moore Company participates in the E-Verify program. Must be authorized to work in the United States and successfully pass a comprehensive criminal background investigation.

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