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Direct Line Jobs in Virginia (NOW HIRING)

A direct line to leadership. You'll report to the Senior Director of Business Development for the Federal Civilian Sector and operate as an integral member of the sector growth team - not buried ...

Federal Strategic Programs Capture Manager

VA · On-site +1

$200K - $286K/yr

They are the direct line between our ground-breaking portfolio of product solutions and the desks of satisfied customers. Join us to do the best work of your career and make a profound social impact ...

Cook Line l

Mineral, VA · On-site

$17 - $20/hr

Help with cleaning duties at the end of shifts or as directed * Report any equipment issues or shortages to the supervisor Qualifications * Proven experience as a line cook or prep cook preferred

Cook Line l

Mineral, VA · On-site

$17 - $20/hr

Help with cleaning duties at the end of shifts or as directed * Report any equipment issues or shortages to the supervisor Qualifications * Proven experience as a line cook or prep cook preferred

Help with cleaning duties at the end of shifts or as directed * Report any equipment issues or shortages to the supervisor * Proven experience as a line cook or prep cook preferred * Knowledge of ...

Be flexible during shift to ensure a smooth and efficient operation of the restaurant as directed WHAT YOU NEED TO BE A LINE COOK: * One year plus of cooking experience, preferably at least six ...

Be flexible during shift to ensure a smooth and efficient operation of the restaurant as directed WHAT YOU NEED TO BE A LINE COOK: * One year plus of cooking experience, preferably at least six ...

Line Cook - Tysons

Mclean, VA · On-site

$16 - $20/hr

Be flexible during shift to ensure a smooth and efficient operation of the restaurant as directed WHAT YOU NEED TO BE A LINE COOK: * One year plus of cooking experience, preferably at least six ...

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Direct Line information

See Virginia salary details

$10

$18

$25

How much do direct line jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for direct line in Virginia is $18.50, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $20.24 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Direct Line Customer Service Representative, and why are they important?

To thrive as a Direct Line Customer Service Representative, you need excellent communication skills, problem-solving abilities, and a good understanding of insurance products, typically supported by at least a high school diploma. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer literacy are often required. Patience, empathy, and resilience are crucial soft skills for managing customer inquiries and resolving issues effectively. These skills enable representatives to deliver high-quality service, build customer trust, and uphold the company’s reputation.

What are some typical challenges faced by Direct Line customer service representatives, and how are they supported in overcoming them?

Direct Line customer service representatives often encounter challenges such as handling high call volumes, resolving complex customer issues, and managing stressful situations. To support them, Direct Line provides comprehensive training programs, access to knowledge bases, and ongoing coaching from team leaders. Additionally, representatives work within collaborative teams, allowing them to share best practices and seek guidance when needed. This supportive environment helps employees develop their skills and deliver excellent service.

What are Direct Line jobs?

Direct Line jobs refer to roles within Direct Line Group, a leading UK insurance company. These roles can range from customer service and claims handling to IT, finance, and marketing positions. Employees at Direct Line work to provide insurance products and services, primarily focusing on motor, home, and small business insurance. The company is known for its direct-to-consumer approach, meaning most customer interactions happen over the phone or online rather than through brokers. Working at Direct Line often involves a focus on customer experience, innovation, and teamwork.

What is the difference between Direct Line vs Customer Service Representative?

AspectDirect LineCustomer Service Representative
CredentialsTypically requires insurance licenses or industry-specific certificationsUsually requires high school diploma or equivalent; some roles prefer customer service experience
Work EnvironmentOffice or remote, focused on insurance or financial servicesCall centers, retail, or office settings across various industries
Employer & Industry UsageInsurance companies, financial institutionsRetail, telecommunications, banking, and other service sectors
Common Search & ComparisonOften compared for client interaction and sales rolesCompared for customer interaction and support roles

While both roles involve customer interaction, a Direct Line typically refers to a specialized insurance or financial services position requiring specific licenses, whereas a Customer Service Representative is a broader role across multiple industries focusing on general customer support.

What cities in Virginia are hiring for Direct Line jobs? Cities in Virginia with the most Direct Line job openings:
Infographic showing various Direct Line job openings in Virginia as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 14% Part Time, 2% Temporary, and 9% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $38,483 per year, or $18.5 per hour.
Cone Line Lead - Cone Line B 2nd Shift Liberty

Cone Line Lead - Cone Line B 2nd Shift Liberty

Farmer Focus

Harrisonburg, VA

$23.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago


Job description

Who We Are and What We Do

Farmer Focus's mission is to promote and protect generational family farms by shifting farm-level decision-making and chicken ownership back to farmers and empowering them to farm the way they know is best. We are committed to consistently producing 100% organic and humanely raised chicken that is better for people, the planet, and animals. Our culture is rooted in servant leadership, and we live by our Farmer Focus CARES values: Community, Accountability, Respect, Excellence, and Stewardship.

Cone Line LeadJobDescription

Job Details

Job Title:Cone Line Lead
Department:Production / Operations
Reports To:Production Supervisor
FLSA Status:Non-Exempt
Location:On Plant / Assigned Location(s)
Work Arrangement:On-Site
Shift / Schedule:Full-time
Travel Requirements:None
Employment Type:Full-time

Role Overview / Purpose and Scope

The Cone Line Leadis responsible forsupporting daily Cone line operations by helping ensure procedures are followed, the line starts on time, product flowremainsconsistent, and customer specifications are met. This role helps drive productivity in the most cost-efficient manner possible while supporting food safety, quality, safety, and Farmer Focus standards.

The Cone Line Lead supports supervisors by helping direct team members, fillingin atproduction positions as needed,assistingwith production paperwork, training new team members, andmonitoringdepartment performance. This position playsan important rolein supporting team member performance, development, safety, work schedules, and daily operational success.

Key Responsibilities

  • Assistthe Supervisor with getting the Cone line started on time each day.

  • Help ensure all procedures are followed to support productivity, cost efficiency, customer specifications, and consistent product flow.

  • Direct and lead team members during daily production operations as assigned.

  • Fill in at any position as needed to ensure consistent product flow.

  • Assist the Supervisor with production paperwork as needed.

  • Respond to USDA inspectors and their concerns ina timelyandappropriate manner.

  • Help train new team members andmonitortheir performance.

  • Perform production checks to ensure the department is performing toestablishedstandards.

  • Assistsupervisors and managers with issues in other departments of the plant as needed.

  • Support compliance with food safety programs, quality standards, safety requirements, and Farmer Focus policies.

  • Promote a safe work environment by following safety requirements and helping prevent and report unsafe acts or conditions.

  • Support team member performance, development, safety, and work schedule needs as assigned.

  • Perform other duties as assigned

Compensation

Compensation Range:$23.50 an hour

Additional Compensation:2ndshift will receive an hourly shift differential.

The posted compensation range for this role should reflect the minimum and maximum amount Farmer Focus in good faith expects to pay at the time of posting, based on factors such as internal equity, relevant experience, market data, and the budgeted amount available for the position.

Benefits:Farmer Focus offers a competitive total rewards package designed to support team members' health, financial well-being, and professional growth. Available offerings may include weekly payroll,paid time off and sick leave,semi-subsidized medical coverage, dental and vision plan options, a 401(k) plan with company match,HSA and FSA,education reimbursement opportunities, employeeassistanceprograms (EAP), and internal learning, development, and career growth programs.

All benefits, programs, and offerings are subject to eligibility requirements, plan terms, and company policies, and may be changed, amended, ordiscontinuedby Farmer Focus at any time.

Qualifications

  • Excellent attendanceisrequired.

  • Must know or be willing to learn all jobs in the assigned department.

  • Basic math and reading skills.

  • Ability to completeproductionpaperwork as needed.

  • Proven performance anda positiveattitude.

  • Ability to help train new team members and monitor performance.

  • Ability toassistwith leading team members in a production environment.

  • Ability to support food safety, quality, safety, and operational standards.

  • Ability to follow and enforce Farmer Focus policies, procedures, and safety requirements.

  • Ability to occasionally lift up to 70 pounds.

  • Ability to perform the essential functions of the role with or without reasonable accommodation.

Preferred Qualifications

  • Previousexperience in poultry processing, food processing, production, manufacturing, or operations.

  • Priorlead, trainer, or informal leadership experience.

  • Experience working on or supporting a Cone line, production line, or similar processing area.

  • Experience working with USDA inspectors or supporting regulatory expectations in a production environment.

  • Familiarity with production paperwork, production checks, department start-up procedures, and food safety programs.

New team members must be able to pass a drug,alcoholand background screening post-offer and prior to the start of their employment. The Immigration Reform and Control Act requires that verification of employment eligibility be documented for all new employees by the end of their third day of work.

Work Environment, Physical Demands, and Travel

Work is conducted primarily in a manufacturing and poultry production environment. This role requires access to production areas and may require working on or near the Cone line or other assigned departments. The team member must be able to tolerate varying heat, wet, and chill conditions within the plant. Hearing and eye protective equipment arerequiredin the production area. Hair and beard nets arerequiredin the production area.Additionalpersonal protective equipment may berequiredbased on task, location, and safety requirements. This position may require standing forlong periods, walking, bending, reaching, lifting, working near production equipment, filling in at various department positions, and occasionallylifting upto 70 pounds. The role may also require working in a fast-paced environment where priorities and production needs can change quickly.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

This position does not have an application deadline. Farmer Focus will recruit until the role is filled.

Recruiter and Agency Disclaimer

Unsolicited resumes or candidate profilessubmittedby staffing agencies, recruiters, or search firms to any Farmer Focus employee without a current written agreement and an active, role-specific request from theRecruitingteam will be considered the property of Farmer Focus. Farmer Focus will not pay a fee for any placement resulting from the receipt of an unsolicited resume or candidate profile.

All external recruiters and agency partners supporting Farmer Focus searches mustcomply withapplicable federal, state, and local employment laws, including compensation transparency requirements and restrictions on seeking salary history where applicable.

About Farmer Focus

Farmer Focus exists to promote and protect generational family farms by shifting farm-level decision-making and chicken ownership back to farmers and empowering them to farm the way they know is best. We are committed to producing 100% organic and humanely raised chicken that is better for people, the planet, and animals. Our culture is grounded inservant leadership and guided by our CARES values: Community, Accountability, Respect, Excellence, and Stewardship.Our top priorities are people, safety, and quality.At Farmer Focus, our vision is to disrupt the status quo by creating bold opportunities for people who demand more and deserve better.

Or:EOE, including disability/vets


Farmer Focus is committed to the principles of equal employment and to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is inclusive and equitable, free of harassment, discrimination, or retaliation based upon an individual's age, race (including traits historically associated with race, which includes hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, national origin, ancestry, religion, sex, sexual orientation (including transgender status, gender identity, or expression), pregnancy (including childbirth, lactation, and related medical conditions), physical or mental disability, genetic information (including testing and characteristics), military status (including status as a uniformed servicemember, a veteran, or dependent of a servicemember), or any other status protected by federal, state, or local laws. Farmer Focus is dedicated to the fulfillment of this policy regarding all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay and other compensation, termination, and all other terms, conditions, and privileges of employment.