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Direct Interactions Jobs in Macon, GA (NOW HIRING)

RHA Health Services

Group Home Supervisor

Macon, GA · On-site

Monitoring and providing feedback to employees during all three shifts in interactions and relationships with the people supported * Providing after-hours and on-call coverage as part of the direct ...

RHA Health Services

Group Home Supervisor

Macon, GA · On-site

Monitoring and providing feedback to employees during all three shifts in interactions and relationships with the people supported * Providing after-hours and on-call coverage as part of the direct ...

Stone Insurance Agency

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Customer Service Receptionist

Macon, GA · On-site

$14 - $18/hr

Answer a multi-line phone system, identify client needs, and direct calls appropriately. * Provide ... Maintain accurate client records and document all client interactions. * Navigate multiple software ...

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Direct Interactions information

See Macon, GA salary details

$10

$18

$26

How much do direct interactions jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for direct interactions in Macon, GA is $18.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $19.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the direct interactions position?

To thrive in a Direct Interactions role, you need strong verbal communication, customer service expertise, and problem-solving skills, typically supported by previous call center or client-facing experience. Familiarity with CRM software, ticketing systems, and standard telecommunication tools is often required. Outstanding soft skills such as patience, active listening, and professionalism set top performers apart. These abilities are crucial for effectively resolving customer issues, maintaining high satisfaction, and contributing to a positive team environment.

What jobs allow you to interact with people?

Jobs that involve direct interactions with people include roles such as customer service representatives, sales associates, teachers, healthcare providers, hospitality staff, and social workers. These positions typically require strong communication skills and often involve working in team environments or with the public.

What is a direct interactions?

A Direct Interactions job typically involves providing remote customer service or support on behalf of various clients. These roles often include handling inbound calls, emails, or chats to assist customers with inquiries, troubleshooting, or account issues. Most positions are work-from-home and require a computer, internet access, and strong communication skills. Direct Interactions focuses on hiring agents who can deliver excellent customer experiences while working independently.

What are the common challenges faced in a direct interactions position?

In a Direct Interactions role, one of the main challenges is managing a high volume of customer inquiries while maintaining consistent quality and empathy. You may encounter difficult or frustrated customers, requiring strong conflict resolution skills and the ability to stay calm under pressure. The work often requires adapting quickly to new systems, procedures, or product updates, so continuous learning is essential. However, overcoming these challenges can also make the work rewarding, as you directly impact customer satisfaction and often have opportunities to develop valuable communication and technical skills.

What cities near Macon, GA are hiring for Direct Interactions jobs? Cities near Macon, GA with the most Direct Interactions job openings:
Direct Interactions jobs near you
Infographic showing various Direct Interactions job openings in Macon, GA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, and 6% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $38,358 per year, or $18.4 per hour.

Food Service Director

Healthcare Services Group, Inc.

Warner Robins, GA

Full-time

Posted 11 days ago

Healthcare Services Group rating

5.0

Company rating: 5.0 out of 10

Based on 477 frontline employees who took The Breakroom Quiz

231st of 251 rated facilities management

Job description

Overview

Role: Food Service Director / Dining Services Director / Dietary Manager

Join Healthcare Services Group (HCSG) as a Food Service Director, leading the dining department at a long-term care facility. At HCSG, we are passionate about positively impacting the communities we serve. If you share our commitment to excellence and enhancing customer and resident experiences, join us and make a difference!


Responsibilities

The Department Manager oversees the food service program at a single site, ensuring high food quality standards, inventory management, food safety, and customer service. This role requires adherence to facility menus, federal, state, and local regulations, and HCSG policies to consistently provide quality dining services.

  • Lead and support the food service team to meet quality and safety standards.
  • Maintain accurate records of income, expenditures, food supplies, personnel, and equipment while using HCSG computer software..
  • Conduct staff training, quality control, and in-service sessions; perform roles of dietary aide, cook, and dishwasher as needed.
  • Communicate directives from client managers, building occupants, and administrators to HCSG staff effectively.
  • Use protective gear, ensure safe mixing and use of cleaning solutions, and report equipment needs or malfunctions promptly.
  • Follow infection control, universal precautions, and handwashing procedures to maintain a sanitary environment.
  • Maintain consistent attendance, punctuality, and timely completion of tasks.
  • Represent HCSG positively through courteous and cooperative interactions with supervisors, co-workers, client staff, residents, and guests.
  • All other duties as assigned.

Qualifications

  • Associate’s degree or higher in food service management or hospitality, including food service or restaurant management coursework preferred.
  • Two years of experience in quantity food production/service and personnel supervision preferred.
  • Certified Dietary Manager (CDM) certification preferred (or as required by state and county law).
  • Must obtain Food Protection Manager (FPM) within the first 14 days of employment
  • Must obtain Food Service Manager (FSM) and Long-Term Care Food Service (LTC-FSM) certifications within the first 60 days of employment.
  • Strong written and verbal communication skills.
  • Maintain a positive attitude and effectively communicate with building occupants, administration, and HCSG leadership to perform daily tasks.
  • Compliance with COVID-19 vaccination policies
  • Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods.
  • Must be able to perform routine, repetitive tasks continuously.
  • Must be able to work around food and cleaning products.
  • Basic computer skills with the ability to maintain records and complete reports as required, including web-based reporting.
  • May be required to complete an approved sanitation and safety course.
  • Residency within the service area required

Ready to Join Us?

If you're looking for a role where you can lead with passion, drive positive change, and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!

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