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Direct Client Virtual Assistant Jobs in Columbus, OH

Stratford Davis

Virtual Sales Associate

Columbus, OH · Remote

$85K - $150K/yr

As a Virtual Sales Associate, you will connect directly with clients, assess their unique goals ... direct outreach, digital networking, and referral systems. * Client Management: Nurture ongoing ...

AO Globe Life

Client Enrollment Specialist

Columbus, OH · On-site

... virtual consultations, answer questions, explain available options, assist with enrollment, and ... Weekly direct deposit * Monthly and quarterly performance bonuses * Vested renewals * Professional ...

VIATechnik

Senior VDC Engineer, Electrical

Columbus, OH · On-site

$90K - $110K/yr

VIATechnik is the global leader in Virtual Design and Construction. We have over 400 digital ... Direct client-facing leadership and decision-making responsibility * Experience leading and scaling ...

VIATechnik

Senior VDC Engineer, Electrical

Columbus, OH · Remote

$90K - $110K/yr

VIATechnik is the global leader in Virtual Design and Construction. We have over 400 digital ... Direct client-facing leadership and decision-making responsibility * Experience leading and scaling ...

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All JobsDirect Client JobsDirect Client Virtual Assistant JobsDirect Client Virtual Assistant Jobs in Columbus, OH

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How much do direct client virtual assistant jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for direct client virtual assistant in Columbus, OH is $23.57, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $26.49 per hour, depending on experience, location, and employer.

What is a direct client virtual assistant?

Direct Client Virtual Assistants are professionals who provide administrative, technical, or creative support to clients remotely, usually working directly for the client rather than through an agency. Their tasks may include scheduling, email management, research, data entry, and more, depending on the client’s needs. Working directly with clients allows Virtual Assistants to build stronger relationships and tailor their services to specific requirements. This role often requires excellent communication, organizational skills, and proficiency with digital tools.

What are the key skills and qualifications needed to thrive as a direct client virtual assistant?

To thrive as a Direct Client Virtual Assistant, you need strong organizational abilities, excellent written and verbal communication, and proficiency in administrative tasks, often supported by experience or a relevant certification. Familiarity with tools like Google Workspace, Microsoft Office, project management platforms (e.g., Asana, Trello), and communication systems such as Slack or Zoom is typically required. Outstanding time management, problem-solving, and interpersonal skills help you stand out in supporting clients remotely. These skills ensure tasks are completed efficiently, client needs are met proactively, and professional relationships are maintained, which is vital for client satisfaction and long-term success.

How does a direct client virtual assistant typically manage communication and collaboration with clients who work in different time zones?

As a Direct Client Virtual Assistant, managing communication across time zones is a common challenge. Most VAs use shared digital tools like project management platforms, cloud-based calendars, and messaging apps to stay organized and responsive. It's standard practice to establish overlapping 'core hours' for real-time communication and clarify expectations regarding response times. Regular check-ins and clear documentation help ensure tasks are completed smoothly, regardless of time differences. This approach fosters trust and reliable collaboration, even when working remotely for clients around the world.

What are popular job titles related to Direct Client Virtual Assistant jobs in Columbus, OH?

For Direct Client Virtual Assistant jobs in Columbus, OH, the most frequently searched job titles are:

What job categories do people searching Direct Client Virtual Assistant jobs in Columbus, OH look for?

The top searched job categories for Direct Client Virtual Assistant jobs in Columbus, OH are:

What cities near Columbus, OH are hiring for Direct Client Virtual Assistant jobs?

Cities near Columbus, OH with the most Direct Client Virtual Assistant job openings:

Direct Client Virtual Assistant jobs near you
Infographic showing various Direct Client Virtual Assistant job openings in Columbus, OH as of August 2026, with employment types broken down into 62% Full Time, 25% Part Time, and 13% Contract. Highlights an 81% In-person, and 19% Remote job distribution, with an average salary of $49,018 per year, or $23.6 per hour.

Virtual Branch Sales Assistant Manager

Kemba Financial Credit Union

Columbus, OH • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Kemba Financial Credit Union rating

8.3

Company rating: 8.3 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Title: Virtual Branch Sales Assistant Manager
Reports to: Virtual Branch Sales Manager
Supervises: Virtual Branch Sales Representatives, Virtual Branch Float Representative
Status: Non-Exempt
Objective
The Virtual Branch Sales Assistant Manager is responsible for coaching, developing, and supporting the Virtual Branch Sales & Virtual Branch Float Representatives to ensure consistent service delivery, strong performance and behaviors. This role emphasizes building team skills through ongoing training, feedback, and mentorship while ensuring policies and procedures are followed. In addition to guiding staff, the Assistant Manager helps maintain service standards, supports branch goals, and drives individual and team success through call production. The Assistant Manager also serves as acting Virtual Branch Sales Manager when needed, providing leadership, direction, and oversight to ensure members have an excellent experience across all Virtual Branch Sales interactions.
Duties and Responsibilities
  • Manages Virtual Branch Sales Representative or Float team:
    • Prepares for and facilitates weekly team meeting
    • Conducts call reviews and coaches to improved service quality and execution of the sales process
    • Conducts one on ones and develops action plans for continuous improvement
    • Assigns work to associates; reviews quality of work and coaches improvement as appropriate
    • Assists with new associate training and ensures associates are well trained in all phases of their respective jobs; performs cross training as necessary
    • Conducts career development conversations
    • Holds associates accountable to sales, service and operational performance expectations
    • Completes performance appraisals
  • Leads and supports daily Virtual Branch Sales Representatives or Float Team operations:
    • Assists with branch scheduling and ensures staff is operating to acceptable service levels
    • Handles escalated member calls and complaints, owning resolution of concern
    • Communicates changes to established policy and procedures within the Virtual Branch Sales or Float teams
    • Completes required reports and records and ensures that Virtual Branch Sales or Float Teams functions are properly documented
    • Reviews NPS data to discover trends or service gaps, providing recommendations to the Virtual Branch Sales Manager
    • Monitors call activity and reassigns staff as appropriate
  • Achieves assigned individual loan and deposit goals by engaging members and selling Credit Union products and services
  • Performs all duties in a manner that is fully compliant with applicable industry regulations as well as KEMBA policy and procedures including data security protocols
  • Assists in other areas as directed by Credit Union management
  • Develop an understanding of credit union history, philosophy, organization, policies, and operational procedures
  • On a self-directed basis, continue to improve individual level of competency through training and certification on established educational programs
  • Relates to others beyond giving and receiving instructions:
    • Works well with partners and peers
    • Performs work activities requiring negotiating, instructing, supervising, persuading, or speaking with others
    • Responds appropriately to feedback
  • Performs other duties as assigned
Required Qualifications
  • Associates degree in Business or Finance or related education and experience
  • 1 to 3 years of related managerial and operations experience
  • 3 to 5 years of sales experience
  • Ability to operate related computer applications and business equipment
  • Thorough knowledge of Credit Union products, services, and policies
  • Strong interpersonal and communication skills
  • Proven and strong sales ability
  • Solid supervisory abilities
  • Professional demeanor
  • Well organized, can manage multiple priorities and thrive in a fast-paced environment
  • Can easily adapt to and lead change
  • Strong work ethic and willingness to take on new initiatives
Physical Demands
The physical demands listed below represent those necessary to perform the essential functions of this role. Reasonable accommodation may be provided to enable individuals with disabilities to perform these functions.
The employee is regularly required to sit, use their hands, reach with their arms, and communicate verbally and orally. Occasional standing, walking, and lifting of objects up to 25 pounds are required. Vision requirements include close, distance vision, and focus adjustment.
Eligibility
Laptop: Yes
Hybrid Work: Yes
Cell Phone Reimbursement: No
Vehicle Reimbursement: No
Incentive(s): Yes
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