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Direct Claims Jobs in Kansas (NOW HIRING)

Regional Claims Liaison II

Lenexa, KS · On-site

$65K - $101K/yr

Frequent communication with our branch operations and vendor partners to direct the investigation ... Multi-line commercial claims experience * Understanding of civil litigation process * Willingness ...

Frequent communication with our branch operations and vendor partners to direct the investigation ... Multi-line commercial claims experience * Understanding of civil litigation process * Willingness ...

Claim Specialist Floater

Overland Park, KS · Remote

$25.48 - $41.09/hr

... the direct supervision of a senior claims professional, supporting the goals of claims department and of CorVel. This is a remote role. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: * Receives claims ...

Showing results 41-60

Direct Claims information

What is a direct claim?

Direct claims refer to insurance claims that are filed directly by the policyholder with their own insurance company, rather than going through a third party or the at-fault party's insurer. This process is common in situations like auto accidents, where the policyholder seeks compensation for damages or losses under their own policy. Direct claims help streamline the process, reduce delays, and ensure the policyholder receives prompt assistance and settlements. They are often associated with 'first-party' insurance coverage, such as collision, comprehensive, or health insurance claims.

What are the key skills and qualifications needed to thrive as a direct claims specialist?

To thrive as a Direct Claims Specialist, you need a solid understanding of insurance policies, claims processes, and relevant legal regulations, often supported by a degree in business, finance, or a related field. Familiarity with claims management software, customer relationship management (CRM) systems, and sometimes industry certifications like AIC or CPCU is typical. Exceptional attention to detail, problem-solving abilities, and strong communication skills set top performers apart in this role. These skills and qualifications ensure claims are processed accurately and efficiently, leading to customer satisfaction and minimized risk for the insurer.

What are some common challenges faced by professionals in direct claims roles, and how can they effectively manage these challenges?

Professionals in Direct Claims often face the challenge of balancing a high volume of claims with the need for thorough investigation and timely resolution. Managing customer expectations and handling sensitive situations, such as denied claims or complex cases, can also be demanding. Effective communication, strong organizational skills, and staying updated on policy guidelines are crucial for success. Building collaborative relationships with adjusters, underwriters, and other departments helps ensure accurate and efficient claims processing.

What is the difference between Direct Claims vs Claims Adjuster?

AspectDirect ClaimsClaims Adjuster
CredentialsInsurance license, knowledge of policiesInsurance license, sometimes certifications like AIC or CPCU
Work EnvironmentCustomer service, office or remoteFieldwork, office, or remote
Employer & IndustryInsurance companies, agenciesInsurance companies, third-party administrators
Search & Comparison IntentUnderstanding direct claims handlingEvaluating claims adjustment roles

Direct Claims professionals primarily handle claims directly from policyholders, focusing on processing and resolving claims within the insurance company. Claims Adjusters evaluate, investigate, and settle claims, often working in the field or remotely. Both roles require insurance licensing, but Claims Adjusters may have additional certifications. While their work overlaps in claims processing, Direct Claims roles are more customer-facing, whereas Claims Adjusters focus on assessment and negotiation.

What cities in Kansas are hiring for Direct Claims jobs?

Cities in Kansas with the most Direct Claims job openings:

2027 Claims College Internship - Overland Park, KS

Federated Mutual Insurance Company

Overland Park, KS

$25/hr

Full-time, Internship

Medical, Retirement

Re-posted 18 days ago


Federated Insurance rating

8.8

Company rating: 8.8 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

56th of 311 rated insurance


Job description

At Federated Insurance, we do life-changing work, focused on our clients’ success. For our employees, we provide tremendous opportunities for growth. Over 95% of them believe our company has an outstanding future. We make lives better, and we’re looking for employees who want to make a difference in others’ lives, all while enhancing their own.
 
Federated’s culture is grounded in our Four Cornerstones: Equity, Integrity, Teamwork, and Respect.  We strive to create a work environment that embodies our core principles and values.  We value and respect individual differences, and we leverage those differences to achieve better results and outcomes for our clients, employees, and communities.  Our top priority in recruitment and development of our next generation is to ensure we align ourselves with truly exceptional people who share these values.


Internships are a great way to hone your skills in a professional setting. Throughout our internship program you will have an opportunity to learn claims processes and procedures, develop various skills related to teamwork, customer service, communication, multi-tasking, and decision-making, as well as participate in team meetings, office events, and community volunteering! Even better, your contributions will be valued and rewarded - as you will be an important member of our team.

Federated Insurance is seeking a full-time claims intern in our Overland Park, KS office. This paid internship will last about 10 weeks in the summer of 2027 with the first 2 weeks of training at our Home Office in Owatonna, MN. 

Responsibilities

  • Support Claims personnel in our Auto, Liability, Property and Workers' Compensation offices (as applicable) with telephone coverage and incoming and outgoing correspondence, as directed.
  • Facilitate client interactions regarding the processing of a claim, as directed.
  • Collaborate with and inform supervisor and teammates of progress and issues related to assigned work.
  • Help Federated clients by working side-by-side with other interns and recent college graduates.
  • Participate in office and team meetings and trainings. 
  • Complete presentation outlining the internship experience to P&C Claims leadership at the conclusion of the internship.

Requirements/Qualifications

  • Current Junior academic standing in pursuit of a Business or Criminal Justice Bachelor degree
  • Minimum overall GPA of 3.0
  • Strong computer knowledge
  • Ability to use Microsoft Excel or equivalent spreadsheet software

Pay for this internship is $25.00 per hour.


We offer a wide variety of ways to support you as a whole, both professionally and personally. Our commitment to your growth includes opportunities for internal mobility and career development paths, inspiring excellence in performance and ensuring your professional journey thrives. Additionally, we offer exceptional benefits to nurture your personal life. We understand the importance of health and financial security, offering encompassing competitive compensation, enticing bonus programs, cost-effective health insurance, and robust pension and 401(k) offerings. To encourage community engagement, we provide paid volunteer time and offer opportunities for gift matching. Discover more about Federated and our comprehensive benefits package: Federated Benefits You. 


All candidates must be legally authorized to work in the United States for any employer. Federated will not sponsor candidates for employment visa status, such as an H1-B visa. Federated does not interview or hire students or recent graduates with J-1 or F-1 visas or similar temporary work authorization.

If California Resident, please review Federated's enhanced Privacy Policy.


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