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Direct Bill Processor Jobs in Foley, AL (NOW HIRING)

... direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. Customer Experience * Engages customers and ...

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LifeSource provides the billing, administrative and clinical support team that empowers our ... Active FL LMHC/LPC/LCSW/LMFT/Clinical Psychology license or one in process. Full license with no ...

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LifeSource provides the billing, administrative and clinical support team that empowers our ... Active FL LMHC/LPC/LCSW/LMFT/Clinical Psychology license or one in process. Full license with no ...

Be Seen First

LifeSource provides the billing, administrative and clinical support team that empowers our ... Active FL LMHC/LPC/LCSW/LMFT/Clinical Psychology license or one in process. Full license with no ...

... direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. Customer Experience * Engages customers and ...

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Direct Bill Processor information

See Foley, AL salary details

$7

$14

$22

How much do direct bill processor jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for direct bill processor in Foley, AL is $14.33, according to ZipRecruiter salary data. Most workers in this role earn between $11.54 and $16.44 per hour, depending on experience, location, and employer.

What is a direct bill processor?

Direct Bill Processors are administrative professionals responsible for managing and processing direct billing transactions, typically within insurance companies or financial institutions. Their main duties include verifying policyholder information, generating invoices, applying payments, reconciling accounts, and resolving discrepancies related to direct bill accounts. They play a crucial role in ensuring accurate and timely billing, which helps maintain positive client relationships and smooth financial operations. Direct Bill Processors must have strong attention to detail, organizational skills, and familiarity with billing software and procedures.

What are the key skills and qualifications needed to thrive as a direct bill processor, and why are they important?

To thrive as a Direct Bill Processor, you need strong attention to detail, proficiency in billing procedures, and a solid understanding of accounting principles, often requiring a high school diploma or equivalent. Familiarity with billing software, spreadsheets, and insurance or financial management systems is typically expected. Effective communication, organizational skills, and problem-solving abilities help you excel in managing client accounts and resolving discrepancies. These competencies ensure accurate billing, timely payments, and smooth financial operations within the organization.

What are some common challenges faced by direct bill processors, and how can they be addressed?

Direct Bill Processors often encounter challenges such as managing high volumes of transactions while ensuring accuracy and timeliness. Discrepancies between billing statements and payments can require careful investigation and communication with clients or insurance carriers. Staying organized, maintaining attention to detail, and utilizing workflow management tools can help overcome these challenges. Collaboration with accounting teams and clear documentation are also key to resolving issues efficiently and maintaining smooth operations.

What is the difference between Direct Bill Processor vs Insurance Claims Processor?

AspectDirect Bill ProcessorInsurance Claims Processor
CredentialsHigh school diploma or equivalent; some roles may require insurance or billing certificationsHigh school diploma or equivalent; certifications like CPC or CCA are common
Work EnvironmentOffice setting, handling billing for healthcare providersOffice setting, reviewing and processing insurance claims
Employer & IndustryHealthcare providers, billing companiesInsurance companies, healthcare organizations
Search & Comparison IntentOften compared for billing roles in healthcareRelated to claims processing and insurance reimbursement

Both roles involve healthcare billing, but a Direct Bill Processor primarily manages billing directly with patients or providers, while an Insurance Claims Processor handles insurance claim submissions and reimbursements. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

Pharmacy Customer Service Associate

Daphne, AL • On-site

Walgreens
Pharmaceutical and Medicine Manufacturing • 51 - 200 employees

Full-time

Re-posted 17 days ago


Walgreens rating

5.5

Company rating: 5.5 out of 10

Based on 2,245 frontline employees who took The Breakroom Quiz


Job description

  • Models and delivers a distinctive and delightful customer experience.
  • Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
  • In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy.  Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.
Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services.  Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Operations
  • Provides customers with courteous, friendly, fast, and efficient service.
  • Recommends items for sale to customer and recommends trade-up and/or companion items.
  • Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.  Takes customer to OTC aisle when possible to assist in locating products.
  • Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records.  Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
  • Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly,  filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions.  Assists pharmacists in scheduling and maintaining work flow.
  • Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
  • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
  • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
  • Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
  • Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals.  Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
  • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
  • Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise.  Completes resets and revisions as directed.
  • Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves).  For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
  • Has working knowledge of store systems and store equipment.
  • Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
  • Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
  • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Completes special assignments and other tasks as assigned.
Training & Personal Development
  • Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
  • Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits.  Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

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