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Direct Auto Jobs in Texas (NOW HIRING)

Auto Claims Adjuster

Marble Falls, TX · On-site

$60K - $80K/yr

Job Summary The Auto Claims Adjuster is responsible for handling commercial auto claims, which ... Self-motivated, with the initiative to prioritize and be self-directed * Regular and punctual ...

Director, Risk Management - Auto Within Capital One Auto's Dealer Data Strategy & Product Operations team, we are seeking a Director of Risk Management to drive risk strategy at the intersection of ...

New

Director, Risk Management - Auto Within Capital One Auto's Dealer Data Strategy & Product Operations team, we are seeking a Director of Risk Management to drive risk strategy at the intersection of ...

Direct Sales Representative -- Dentwerks Auto Hail Repair (Dallas-Fort Worth) Location: Dallas, TX (50-mile territory radius across the DFW metro) Comp: Commission-plus base salary. Schedule ...

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Direct Auto information

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How much do direct auto jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for direct auto in Texas is $15.63, according to ZipRecruiter salary data. Most workers in this role earn between $13.89 and $16.59 per hour, depending on experience, location, and employer.

What is a direct auto insurance agent?

A Direct Auto insurance agent is a professional who works for Direct Auto Insurance, helping customers find and purchase auto insurance policies that fit their needs and budgets. These agents assist clients by explaining coverage options, providing quotes, processing applications, and assisting with claims or policy changes. Their role is to ensure customers understand their policies and receive the best possible service throughout their insurance experience.

What is the difference between Direct Auto vs Insurance Agent?

AspectDirect AutoInsurance Agent
CredentialsNo required licensing, but some states may require a license for certain activitiesRequires state licensing and insurance certifications
Work EnvironmentPrimarily online or call center-based, direct customer interactions via digital channelsIn-person or remote, face-to-face customer interactions
Employer & Industry UsageOperates as a direct-to-consumer insurance providerWorks for insurance agencies or independently representing multiple insurers

In summary, Direct Auto typically refers to a company offering insurance directly to consumers, often through online channels, without the need for licensing. Insurance Agents, on the other hand, usually require licensing and work either for agencies or independently, providing personalized service and representing multiple insurers. The choice depends on whether you prefer direct online services or personalized agent assistance.

What are some common challenges faced by direct auto insurance agents, and how can they overcome them?

Direct Auto insurance agents often face challenges such as meeting sales targets, handling high call volumes, and adapting to frequently changing insurance regulations. To overcome these hurdles, agents benefit from strong customer service skills, continuous product training, and effective time management. Many companies provide ongoing support and mentorship, and agents who actively seek feedback and participate in team meetings tend to adapt more successfully. Building strong relationships with customers and staying up-to-date on policy changes also helps agents deliver better service and achieve their goals.

What are the key skills and qualifications needed to thrive as a direct auto insurance agent?

To thrive as a Direct Auto Insurance Agent, you need a strong understanding of insurance products, sales techniques, and relevant state licensing. Familiarity with insurance management software, quoting systems, and CRM platforms is typically required. Excellent interpersonal skills, active listening, and the ability to build trust quickly help agents connect with clients and address their unique needs. These skills ensure agents can effectively sell policies, provide top-notch customer service, and comply with regulatory standards.

What are popular job titles related to Direct Auto jobs in Texas?

For Direct Auto jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Direct Auto jobs in Texas look for?

The top searched job categories for Direct Auto jobs in Texas are:

What cities in Texas are hiring for Direct Auto jobs?

Cities in Texas with the most Direct Auto job openings:

Infographic showing various Direct Auto job openings in Texas as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 12% Part Time, and 5% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $32,502 per year, or $15.6 per hour.

Auto Claims Adjuster

INSURICA, Inc

Marble Falls, TX • On-site

$60K - $80K/yr

Full-time

Posted 25 days ago


Insurica rating

8.7

Company rating: 8.7 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

70th of 308 rated insurance


Job description

Job Summary
The Auto Claims Adjuster is responsible for handling commercial auto claims, which include, but are not limited to, claims investigation, liability determination, vendor engagement, accurate interpretation and application of coverage language, appropriate management of loss and expense reserves, and decision-making that is supported by well-reasoned analysis and appropriate documentation. The Auto Claims Adjuster will ensure excellent and effective customer service throughout the claim process.
Essential Job Functions
  • Investigate reports of loss by interviewing claimants, witnesses, and other involved parties, gathering evidence, police reports, photographs, and repair estimates
  • Engage and manage external vendors as needed in the investigation and evaluation of reports of loss
  • Determine liability by analyzing the facts of each case, including a review of applicable laws and regulations
  • Ensure timely vehicle inspections to assess the extent of damage and determine the cost of repairs, working with independent adjusters, vendors, and body shops as needed
  • Manage financial transactions associated with commercial auto claims, including reserves, payments, and recoveries, as well as negotiating settlements and ensuring fair compensation for loss
  • Apply the terms and conditions of the appropriate coverage forms to the facts of loss as reported or developed during investigations
  • Consistently and frequently communicate with vehicle owners regarding the status of their claim, providing updates, answering questions, and ensuring a positive customer experience
  • Accurately and thoroughly document the claim with all pertinent activity and rationale for decisions made and actions taken, and prepare detailed reports documenting findings, decisions, and justification for settlements reached
  • Perform all actions relating to customers and companies in a manner that will avoid issues involving potential errors and omissions
  • Participate in seminars and other training to maintain required licenses and for knowledge and skill development

Additional Responsibilities
This job description is intended to describe the level of work required of the person performing the position. Essential functions are outlined; however, other duties may be assigned, as needs arise, or as required to support the essential functions. Specific performance objectives may be developed each year to measure the performance of the tasks and functions listed in this job description.
Telecommuting opportunities vary by location, department, and business need and are subject to change, as needed. Each manager will provide details on any telecommuting opportunities, as well as scheduling, within their department.
Job Qualifications
  • 1 - 3 Years of previous auto claim handling experience preferred
  • High school diploma or equivalent required
  • Bachelor's degree preferred, but not required
  • Possession of, or the ability to immediately attain, a Texas Adjuster's License is required

Knowledge, Skills, and Abilities
  • Ability to interpret and correctly apply commercial auto coverage forms
  • Excellent customer service aptitude
  • Ability to work collaboratively and to resolve conflict
  • Ability to manage and prioritize multiple tasks
  • Proficient PC skills, with a focus on the Microsoft Office suite of products (Excel, Word, Outlook, Teams, etc.)
  • Ability to work within a fast-paced, changing-priority environment
  • Self-motivated, with the initiative to prioritize and be self-directed
  • Regular and punctual attendance is required
  • Ability to communicate effectively, both verbally and in writing
  • Excellent interpersonal skills, with the ability to interact effectively with both colleagues, customers and managers, across all levels
  • Ability to promote and maintain a team environment, willing to find accommodating solutions for our customers, companies and the Agency
  • Ability to successfully adhere to company policies and procedures, as well as maintain strict confidentiality

Work Conditions and Accommodations
  • Fast-paced, multi-tasking, office environment with periodic high disruption and changing priorities
  • Ability to perform approximately 80% sedentary work, exerting up to 10 pounds of force occasionally, and negligible force frequently
  • Ability to lift up to 20 pounds occasionally
  • Requires operation of a computer workstation, including keyboard and video display
  • All requirements may be modified to reasonably accommodate physical or mental impairment

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