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Productivity & Collaboration Manager- Digital Workplace

THIS ROLE IS ONSITE IN MIAMI, FLORIDA

We are Lennar

Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States.

Join a Company that Empowers you to Build your Future

We are looking for a dynamic and experienced Productivity & Collaboration Manager to own the strategy, adoption, and evolution of our digital workplace ecosystem. This role sits at the intersection of IT, communications, and business engagement - making it ideal for someone who is as comfortable presenting a product roadmap to senior leadership as they are evaluating a new collaboration platform.

You will serve as the internal champion for our collaboration portfolio - including Microsoft 365, Box, Slack, and our Cisco-powered audiovisual environment - driving meaningful adoption across the organization while ensuring these tools deliver measurable business value.

• A career with purpose.

• A career built on making dreams come true.

• A career built on building zero defect homes, cost management, and adherence to schedules.

Your Responsibilities on the Team

• Design and own the enterprise-wide collaboration strategy, aligning platform capabilities with business goals and workforce needs.

• Serve as the product owner for Microsoft 365 (Teams, SharePoint, OneDrive, Exchange, and related apps), Box, and Slack - managing roadmaps, feature rollouts, and lifecycle planning.

• Evaluate emerging tools and features, making informed recommendations on adoption, consolidation, or retirement of platforms.

• Partner with IT, HR, Legal, and business units to ensure collaboration tools meet compliance, security, and usability requirements.

• Monitor platform usage, licensing, and capacity to optimize spend and inform strategic decisions.

• Lead the organization's transition to a Cisco-based AV environment, serving as the primary business and technical liaison across stakeholders, vendors, and integrators throughout the implementation.

• Manage AV service vendors and systems integrators, including contract oversight, performance management, and escalation resolution.

• Lead the team responsible for monitoring usage, health, and capacity of the AV and video conferencing infrastructure across all locations.

• Identify and champion opportunities to improve and enhance audio/video conferencing services, from room system standardization to user experience improvements.

• Oversee the design, deployment, and ongoing optimization of conference room technology in collaboration with facilities and IT teams.

• Establish and maintain AV service standards, runbooks, and escalation procedures to ensure consistent, high-quality meeting experiences.

Requirements

• A Bachelor's degree in Business, Information Systems, or related degree is required.

• 7+ years of experience in IT, with a strong focus on collaboration platforms, digital workplace, or productivity technologies.

• Demonstrated experience managing Microsoft 365 at an enterprise scale, including Teams, SharePoint, Exchange, and OneDrive.

• Hands-on experience with Box and Slack in an enterprise environment, including administration, governance, and adoption programs.

• Experience with enterprise AV environments, including conference room technology, video conferencing platforms, and AV/IT integration - Cisco Webex or Cisco room systems experience strongly preferred.

• Proven track record managing external vendors, integrators, and service providers.

• Experience developing internal communications, adoption campaigns, or product marketing content - the ability to "sell" technology to a non-technical audience is essential.

• Strong project management skills with experience leading cross-functional initiatives.

Skills & Competencies

• Strategic thinking - able to connect platform capabilities to broader business outcomes.

• Executive communication - comfortable presenting to and influencing senior leadership.

• Stakeholder management - skilled at navigating competing priorities across business units.

• Vendor & contract management - experienced holding external partners accountable.

• Data-driven decision making - uses adoption and usage metrics to guide strategy.

• Servant leadership - leads teams with clarity, empathy, and accountability.

• Customer-first mindset - treats internal users as customers whose experience matter.

Physical & Office/Site Presence Requirements:

This is primarily a sedentary office position which requires the incumbent to have the ability to operate computer equipment, speak, hear, bend, stoop, reach, lift, and move and carry up to 25 lbs. Finger dexterity is necessary.

This description outlines the basic responsibilities and requirements for the position noted. This is not a comprehensive listing of all job duties of the Associates. Duties, responsibilities and activities may change at any time, with or without notice.